Sprout Social
Sprout SocialExternal reviews
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Efficient Social Media Posting
What do you like best about the product?
Having all my social media platforms organized in one place is very efficient. I appreciate the drop-down menus, which make it easy to navigate quickly. I also really like the schedule and duplicate buttons, as they help me work faster. Customer service has helped me multiple times which I appreciate. I always get answers to my questions fast!
What do you dislike about the product?
My only complaint is about tagging others in a specific post. When I type the @ symbol, I always have to wait and see if the organization I want to tag actually appears, which can be frustrating.
What problems is the product solving and how is that benefiting you?
I can post content to multiple social media channels efficiently.
Powerful Scheduling with Minor Navigation Hurdles
What do you like best about the product?
I appreciate Sprout Social for its ability to quickly post to multiple platforms simultaneously and schedule posts when needed. This feature significantly boosts efficiency in my work at the news station, where timely social media updates are crucial. Additionally, I find the queuing feature immensely helpful, especially during weekends when there is less content. It allows me to queue national stories as far out as needed, providing flexibility and ensuring consistent updates. The queuing system's ease of use, especially its ability to reorder posts efficiently, adds to improved workflow management. Setting up an account on Sprout Social was straightforward, which made the initial experience smooth, although it took some time to get fully familiar with the site. Overall, these features make my job easier and support timely, strategic content distribution.
What do you dislike about the product?
I think the site can be a little hard to navigate at times. There are just a lot of different sections. When I try to delete an already posted social media post, it takes me a while to figure out how to do it each time. Additionally, when I go to delete a post that went up the same day, the automatic date set is often from a month ago, which adds to the confusion.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to quickly post to multiple platforms and schedule content, which helps manage weekend content efficiently with its easy queuing feature.
Sprout Social has been a game-changer for our team’s social media strategy.
What do you like best about the product?
The platform is intuitive, powerful, and packed with features that make scheduling, reporting, and engagement seamless.
What do you dislike about the product?
Wish that the tag reporting would be a little bit more seamless when pulling data
What problems is the product solving and how is that benefiting you?
The ability to schedule posts across multiple channels saves us time and keeps our content consistent. I especially appreciate the use of tags and reporting features which help us track performance, organize campaigns, and pull insights.
Versatile Tool
What do you like best about the product?
We use Sprout Social as part of a college course that incorporates real world clients. Students are getting hands-on experience that will help them in their job search and careers.
What do you dislike about the product?
Since our class turns over every semester, it can sometimes take a bit for new students to get acclimated.
What problems is the product solving and how is that benefiting you?
Our students are solving communication problems for non-profit clients. Students get experience and clients get the support they need.
Sprout Social is a great tool for social scheduling and management
What do you like best about the product?
we use it for scheduling and approving, we like the multiple approval and editing options
What do you dislike about the product?
it is costly and we find we don't always take advantage of all the tools
What problems is the product solving and how is that benefiting you?
scheduling and approvals mainly
Great tools and premise, difficulty with workload
What do you like best about the product?
I like the filters you can use to manage cases.
What do you dislike about the product?
I dislike that fact that when you try to work by date or in a reverse order, when you action a case it then brings you right back to the top of the page.
What problems is the product solving and how is that benefiting you?
It is allowing me to manage and analyse social media prompts from a variety of sources
Sprout - a marketing essential!
What do you like best about the product?
Sprout is such a useful tool we use for marketing our listings. With the market ever changing, Sprout allows us to keep our clients up to date with the latest social posts. We also love that it tells us the peak times to post, ensuring that we are reaching the most people at the most optimal time. Sprout is easy to use, efficient, collaborative, and overall a wonderful tool.
What do you dislike about the product?
I wish it would automatically crop photos depending on the social media platform so I do not have to do to double the work when posting on Facebook and Instagram.
What problems is the product solving and how is that benefiting you?
It allows us to schedule and build out consistent posts to make sure our feed is aesthetic and does well.
Sprout Social
What do you like best about the product?
What I like with sprout social is that you can monitor all of your socials on one platform. You can also utilize (AI) to reword your post or create a catchy post.
What do you dislike about the product?
I would like for Sprout Social to be a little more user friendly when it comes to the layout. It can be very daunting at first.
What problems is the product solving and how is that benefiting you?
Sprout Social helps with managing posts and letting you know when and what time is the best to post.
A great all around software for large teams
What do you like best about the product?
We manage many social media accounts across many users, with different roles and responsibilities. Being able to manage these complexities with ease, and a friendly user interface, is a great feature of Sprout. Customer support from Sprout has always been helpful and responsive.
What do you dislike about the product?
Can be slow to catch up on platform updates, or if something is launched in a timely matter is can be buggy for a while afterwards. Also I wish analytics & listening were more comprehensive without having to upgrade.
What problems is the product solving and how is that benefiting you?
Many people within my company need to use Sprout to manage different accounts across different programs / companies. Having this complexity all housed within Sprout easily is a huge benefit.
Decent Tool with Room to Improve
What do you like best about the product?
It’s pretty easy to use once you get the hang of it, and the implementation wasn’t a headache compared to some other tools I’ve tried. I like that it has a wide range of features all in one place, so I don’t have to bounce between apps. The scheduling and analytics are the features I use most often, and they save me a lot of time since I’m in the app pretty frequently.
What do you dislike about the product?
Sometimes it feels clunky, and accounts randomly deactivating is a huge pain — especially when I’m trying to stay consistent. Customer support can take a while to respond, which makes those glitches even more frustrating. Even though there are lots of features, not all of them integrate smoothly with other tools I use, and that adds extra steps I don’t always have time for.
What problems is the product solving and how is that benefiting you?
Sprout Social helps keep all my accounts organized in one place, which saves me a lot of time. The scheduling tools make it easier to plan content ahead, and the analytics give me quick insights without having to pull data manually. Even with some hiccups, it definitely helps streamline my day-to-day social management and makes posting across multiple platforms way less stressful.
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