Sprout Social
Sprout SocialExternal reviews
6,226 reviews
from
and
External reviews are not included in the AWS star rating for the product.
I love Sprout Social!
What do you like best about the product?
Sprout has been a huge help in managing our social channels. My favorite features are the scheduling and approvals — they make it so easy to ensure content goes up exactly when it should. I also love being able to respond to comments directly through the platform!
What do you dislike about the product?
The only issues I run into are that sometimes posts get rejected without a clear reason, which can be a bit frustrating, and the listening feature isn’t quite as intuitive as I’d like it to be. It takes some extra effort to navigate and pull the insights I need, so there’s definitely room for improvement in making that feature more user-friendly.
What problems is the product solving and how is that benefiting you?
Managing multiple social accounts can be stressful, especially when posts need to go up at different times across platforms. Sprout makes this so much easier with its scheduling feature — we can plan content in advance and feel confident that everything will post exactly when it’s supposed to. On top of that, the analytics are incredibly helpful for guiding our social strategy. They give clear insights into what’s working, which content resonates most with our audience, and how to optimize future posts. Overall, it really takes the guesswork out of social management and saves a lot of time and stress.
Usually reliable
What do you like best about the product?
Usually reliable in scheduling social media posts across multiple platforms.
What do you dislike about the product?
Tagging other users and accounts gets glitchy, posts fail to schedule sometimes, accounts regularly disconnect.
What problems is the product solving and how is that benefiting you?
Makes it easier to post on multiple platforms and view social analytics
Easy to use!
What do you like best about the product?
It's very easy to use and allows us to quickly provide reports. This empowers us to adjust strategy in real time and allows us to keep key stakeholders informed.
What do you dislike about the product?
Integrates with a limited selection of platforms.
What problems is the product solving and how is that benefiting you?
We're required to demonstrate the value we add to specific stakeholders and regions. The easy tagging functions allow us to quickly pull reports for this data.
I have been using Sprout Social for on year now and it is helpful most of the time.
What do you like best about the product?
Prior to Sprout, I had been using Hootsuite. I feel that I have had more success from a user standpoint with Sprout Social. The professionals at Sprout have also been very helpful in explaining the tools available to me. I love how easy it is to schedule posts at the best time per network and customize each post according to its network. It was an easy transition to use Sprout.
I use it weekly and schedule posts in advance within my role. I do struggle to find the time to adjust the captions per network to post. It takes a while for me to schedule everything I need to, but it is definitely easier than other tools/platforms.
Overall, I really enjoy using Sprout Social and appreciate how much it simplifies my work. Thank you again for inviting me to share feedback—I hope this is useful!
I use it weekly and schedule posts in advance within my role. I do struggle to find the time to adjust the captions per network to post. It takes a while for me to schedule everything I need to, but it is definitely easier than other tools/platforms.
Overall, I really enjoy using Sprout Social and appreciate how much it simplifies my work. Thank you again for inviting me to share feedback—I hope this is useful!
What do you dislike about the product?
I am not a fan of the layout of the report feature. I sometimes find it confusing. I have listed improvements I would like to see happen below:
I really enjoy the “Customize Posts per Network” tool. Occasionally, I’ll accidentally click on the platform name above and it removes the platform from the post. It’s very easy to add back (and I’m grateful the content remains saved!), but it might be helpful if clicking there didn’t remove it in the first place.
Sometimes tagging accounts can be a little tricky. On occasion, the accounts I’m looking for don’t populate.
It would be wonderful if there were options to choose different photo layouts for Facebook posts, which is something you can do natively in Meta.
The preview for X sometimes cuts off our username outside the box. It’s not a big issue, but an adjustment here could improve readability.
Sometimes, the photos that are posted are blurry, no matter the quality level. This is completely random.
Another issue with tagging is that it wouldn't let me schedule a post when tagging several accounts. The accounts populated fine, then the post continuously failed. It only posted when I removed all of the tags.
It would be great to schedule Instagram stories that can include a sticker like location, ask me a question, or polls. This is something I always have to do natively. It would be cool if we could add music too.
I really enjoy the “Customize Posts per Network” tool. Occasionally, I’ll accidentally click on the platform name above and it removes the platform from the post. It’s very easy to add back (and I’m grateful the content remains saved!), but it might be helpful if clicking there didn’t remove it in the first place.
Sometimes tagging accounts can be a little tricky. On occasion, the accounts I’m looking for don’t populate.
It would be wonderful if there were options to choose different photo layouts for Facebook posts, which is something you can do natively in Meta.
The preview for X sometimes cuts off our username outside the box. It’s not a big issue, but an adjustment here could improve readability.
Sometimes, the photos that are posted are blurry, no matter the quality level. This is completely random.
Another issue with tagging is that it wouldn't let me schedule a post when tagging several accounts. The accounts populated fine, then the post continuously failed. It only posted when I removed all of the tags.
It would be great to schedule Instagram stories that can include a sticker like location, ask me a question, or polls. This is something I always have to do natively. It would be cool if we could add music too.
What problems is the product solving and how is that benefiting you?
The ability to easily adjust the share text for different platforms and audiences.
Sprout Social Feedback
What do you like best about the product?
Central inbox for community management and reporting features.
What do you dislike about the product?
Features sometimes take awhile to roll out to individual user
What problems is the product solving and how is that benefiting you?
Keeping all our inboxes in one spot
Thorough and easy to use!
What do you like best about the product?
Our team loves the posting calendar from start to finish. Easy to use, and makes it easy to schedule and check it off the to-do list!
What do you dislike about the product?
The only downside is it is on the expensive side, but the features are great.
What problems is the product solving and how is that benefiting you?
Scheduling content! Social media is a 24/7 job, so this makes it so we can plan our social calendars and not be on our phones all the time and missing posts.
Great program, very powerful but limited at times
What do you like best about the product?
Sprout makes scheduling posts super easy and fast. It got great analytics and data. I really like the suggested time to post feature.
What do you dislike about the product?
I want an easier way to post across multiple channels at once. For example, if you're going to tag another page on FB but not on Insta or Twitter you have to create multiple post. It would be great if you can do all this on the same page.
I would like more FB ads integrated.
I would like more FB ads integrated.
What problems is the product solving and how is that benefiting you?
Its making manaing scheduling post much easier and faster. It allows me to schedule farther out as well.
You can plan ahead, but not too far ahead...
What do you like best about the product?
The easy reporting and overview is nice. Ability to crosspost over multiple channels while still editing is great.
What do you dislike about the product?
Not able to search for posts/archives via text, unable to repeat posts/content annually on the same date, cannot schedule more than a year in advance, must manually adjust "best time" scheduling every week when it would be better to have it automatically adjust on its own. Posts fail rather than unlink the text if you try to tag an account that can't be tagged.
What problems is the product solving and how is that benefiting you?
Streamlining the social media creation, approval, and posting process.
Sprout Social - good for businesses large and small!
What do you like best about the product?
It may seem so small and obsolete, but my favorite part of Sprout Social is the notes feature. As someone who juggles a lot of tasks within my role, I oftentimes have an idea for a social post, but not enough actual time in the moment to create the post. If I don't write it down somewhere right away, I'll immediately forget about it. With the notes feature, it helps me jot down those thoughts, while also planning out my posts weeks in advance.
What do you dislike about the product?
The tagging feature leaves something to be desired, especially on Facebook. It's definitely improved, but it's very finicky when it comes to actually identifying the account you're trying to tag. It also generates a limited number of accounts, which makes it difficult if you don't know the exact handle or username of the account you're trying to tag.
What problems is the product solving and how is that benefiting you?
Working for an organization with multiple social media pages, Sprout Social helps us immensely with our organization. Having all of our social profiles in one place as well as the ability to view all the posts that are being made is extremely helpful.
Helpful Social Listening Tool
What do you like best about the product?
Sprout makes it easy to see social analytics from different platforms in one place.
What do you dislike about the product?
The price is a bit high for a small team/budget.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me schedule content across various platforms. We then utilize the joint social media analytics to make marketing budget decisions.
showing 1,701 - 1,710