Sprout Social
Sprout SocialExternal reviews
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Makes managing multiple social media channels easier
What do you like best about the product?
Scheduling posts across multiple social media channels is very helpful and time-saving
What do you dislike about the product?
the price It is expensive to have many channels
What problems is the product solving and how is that benefiting you?
Insightful Analytics. Time saving features by scheduling posts across multiple channels
Sprout Social
What do you like best about the product?
I like the different ways to organize the different accounts and just how the interface looks in general. If I could be honest, there's nothing else I could say I like "best" other than those two things but I'm being forced to write more haha.
What do you dislike about the product?
I feel they've become not user-friendly. The engagement piece on LinkedIn is extremely annoying and doesn't work correctly most of the time. Hate that I can't engage via the platform.
What problems is the product solving and how is that benefiting you?
Scheduling content and giving me a platform to organize all the content I have to schedule. It makes us more productive and able to work together collaboratively.
Centralized Social Management
What do you like best about the product?
It truly helps me manage multiple clients across multiple platforms - and saves so much time that used to be wasted with variable logins. With Sprout you have a higher quality tool that can be relied on.
What do you dislike about the product?
For some reason they keep turning off our client accounts ever so often. A bit frustrating. I get an email saying 7 clients are down tends to cause a panic.
What problems is the product solving and how is that benefiting you?
We call it our single source of truth for all things social, which is really nice when you have a small team managing lots of clients. Because of this we have been able to bring on more clients and accounts.
Easy to post, easy to gather insights
What do you like best about the product?
It's great to have all my content all in one place. The smart inbox helps me to manage my community in an efficient manner, while the listening and reports are helpful to get a pulse on how we are performing.
What do you dislike about the product?
The API's with different social platforms don't enable me to complete all of the postings I want to. This is more of a LinkedIn/Twitter/Meta problem than it is a Sprout problem.
What problems is the product solving and how is that benefiting you?
Mostly time. If I had to log into each individual platform in order to schedule a post, I would need an Assistant. Having everything social at my fingertips is great.
sprout some sales
What do you like best about the product?
integration and tools are easy to use, listening is a good feature to view competition and fun to use
What do you dislike about the product?
pricy, but its great if you are not paying for it out of your pocket!
What problems is the product solving and how is that benefiting you?
communications with customers and reporting
Not perfect but really close to it
What do you like best about the product?
I really like the analytics that it brings to me, the way it makes something difficult to explain into something visual that makes my job so much easier to explain to my bosses
What do you dislike about the product?
I think there's a lot of opportunity in the way you link your profiles to Sprout, a lot of times happened to me that some critical piece of content doesn't get published because sprout failed to do it.
What problems is the product solving and how is that benefiting you?
Sprout gives me a detailed "best time to publish" on all platforms and daily. I think it can be improved, but I like that a lot so far.
Analytics is handy because Meta Business Suite fails a lot since they're improving it and when that happens, I know Sprout has my back.
Last but not least, Sprout's chatbot and the fact that you can get analytics from it too is something that I personally value a lot.
Analytics is handy because Meta Business Suite fails a lot since they're improving it and when that happens, I know Sprout has my back.
Last but not least, Sprout's chatbot and the fact that you can get analytics from it too is something that I personally value a lot.
Incredible Social Publishing & Analytics Tool
What do you like best about the product?
I love how easy it is to duplicate and schedule social content across different profiles, no matter the platform.
What do you dislike about the product?
The Instagram publishing is still a bit wonky when it comes to scheduling and manually publishing.
What problems is the product solving and how is that benefiting you?
Sprout Social solves the problem of having to figure out when the best and optimal time for scheduling content is and also allows us to find all of the analytics we need for the platforms in one place.
Sprout is a great all-in-one platform for managing our social channels!
What do you like best about the product?
What I like the most about Sprout is the snappiness within the user interface. Everything feels optimized and tailored to the needs of a social media manager. The UI itself is also very well thought out and intuitive, and it includes everything your needs without being too complicated.
What do you dislike about the product?
There is nothing that I can think of that I don't like about Sprout, except maybe the
What problems is the product solving and how is that benefiting you?
Being able to schedule social media posts for a campaign and then go back and edit those post per platform is invaluable.
User friendly social management experience.
What do you like best about the product?
The ease of access for team collaboration and approvals makes Sprout a very user-friendly tool.
What do you dislike about the product?
We wish some of the metrics and reporting capabilities were a little more advanced including the ability to see metrics into social content you post organically vs. just post through the tool.
What problems is the product solving and how is that benefiting you?
The ability to schedule and cross-collaborate for social approvals.
Much easier and timely that what we were previously using. Great Product!
What do you like best about the product?
I like the way it links into SalesForce, and it continuously visible while working cases. There is much less clicking around, and it saves lots of time!
What do you dislike about the product?
So Far I have no complaints. Everything has been great!
What problems is the product solving and how is that benefiting you?
As stated, The way it is laid out reduces the amount of time it takes our agents to create and update cases for customer interactions. This increases availability for Agents who are handling Social Media customers. We are also able to filter out more Social Media posts that are not company-related, saving tons of time.
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