Sprout Social
Sprout SocialExternal reviews
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Thankful Sprout exists!
What do you like best about the product?
They have the best and most-up-to-date integrations, as well as user-friendly UI.
What do you dislike about the product?
Intagram grid review does not update well esp on posts/reels
What problems is the product solving and how is that benefiting you?
social media management
Great platform for social media planning
What do you like best about the product?
The ability to schedule posts across various platforms and the ability to replicate posts for consistency but know the character limits per platform. Also the analytics that make comparing statistics across multiple platforms easy to digest and view.
What do you dislike about the product?
The pricing is a bit high so this makes it hard to get new companies to sign up but luckily there is a strong case for the benenfits - I think more attainable pricing would be helpful for new users and to keep users. Also there are a lot of features that I choose not to use - but there are features in a certain tier I need, it would be helpful to maybe choose the features you want / set pricing a la cart rather than the pricing/feature tiers that currently exist.
What problems is the product solving and how is that benefiting you?
Efficiency to post across multiple platforms, post planning and scheduling in advance, and retention of data analytics / exportable reports on demand at any time you need (versus needing to pull them within a certain time frame from certain platforms).
Sprout Social Review
What do you like best about the product?
The ability to manage multi-faceted projects across multiple units on our campus.
What do you dislike about the product?
Nothing at this point! We have had a good experience with Sprout thus far!
What problems is the product solving and how is that benefiting you?
Cross-unit collaboration and streamlining the workflow approval process.
Moving to Sprout Has Been a Success
What do you like best about the product?
Sprout Social is very user friendly. The reporting is robust and social listening is extremely helpful and time saving.
What do you dislike about the product?
There aren't any downsides as of now. We were using Social Studio, which integrated with Salesforce, but they are sunsetting that platform. Sprout isn't integrated within any of our platforms for now. I guess that's the only negative.
What problems is the product solving and how is that benefiting you?
Sprout Social allows us to post content across all of our Braves social pages through one dashboard. We can also get a holistic view of all post performance on one screen.
Love Sprout!
What do you like best about the product?
It's a super user-friendly platform for social media managers to utilize!
What do you dislike about the product?
It is a bit of a pricier tool for the premium features.
What problems is the product solving and how is that benefiting you?
Sprout Social solves social media management.
Sprout Has It All
What do you like best about the product?
I'm able to manage several brands under several channels and easily get insights and metrics, so it's all very streamlined and user-friendly.
What do you dislike about the product?
I wish the process of adding profiles was more streamlined, and reconnecting was a one-click process.
What problems is the product solving and how is that benefiting you?
It allows me to manage all our different brand clients, and all their many social platforms under one "roof". I can easily toggle between brands and get a quick view of everything from scheduled content, to WoW metrics
I've recommended Sprout to every org I've worked with and will continue to
What do you like best about the product?
Powerful software, frequent tool updates and feature improvements, all social channels and analytics in one place.
What do you dislike about the product?
The paywalls around features aren't as dynamic as the rate at which social media changes or as campaigns evolve. Some seasons call for social listening, others for engagement and the contracts are too set in stone.
What problems is the product solving and how is that benefiting you?
Posting management for all channels in one place.
Head of Content
What do you like best about the product?
I love the reporting tools available to me with Sprout. We have a small social team so the ability to quickly pull reports that represent a broad data set while remaining consumable to internal stakeholders is the biggest advantage Sprout provides.
What do you dislike about the product?
The lack of functionality I get in terms of community management. When I respond to guest comments natively in the various social platforms. I am able to respond with custom gifs, videos, etc. If that was possible within Sprout, I would spend more time with the software.
What problems is the product solving and how is that benefiting you?
The ability to gauge guest sentiment throughout the year, measuring engagement impressions and audience growth over time, and competitor analysis is most helpful. In terms of advocating for larger budgets or adding team members, Sprout makes it easier to build my case.
Simple and effective social posting
What do you like best about the product?
Managing multiple social channels in one place, and being able to cross post.
What do you dislike about the product?
I wish you could add text, links, etc. to Instagram stories!
What problems is the product solving and how is that benefiting you?
Being able to post to different platforms efficiently and manage messages, analytics, etc.
Sprout is a great social media management tool to make the most out of your social strategy
What do you like best about the product?
I love the simple and straightforward layout of Sprout. I know where to go and what to click when I need to do certain things. My FAVORITE part is being able to build my own report.
What do you dislike about the product?
Nothing! Sprout Social goes above and beyond to make sure you get the most out of the tool. Customer support is also amazing at answering any questions you may have.
What problems is the product solving and how is that benefiting you?
Being able to schedule content out, engaging with people on social media, and being able to build reports to send to the team.
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