Sprout Social
Sprout SocialExternal reviews
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Happy with Sprout Social for Social Media Management
What do you like best about the product?
The social media calendar is well organized with a good flow of features. It is easy to integrate platforms and the reporting is very helpful and insightful. They also do a lot of training and video tutorials and webinars that are useful.
What do you dislike about the product?
Like any social media scheduler, it lacks the full suite of features that I can get by posting straight from the individual apps themselves. But I notice more features being added all the time to combat this.
What problems is the product solving and how is that benefiting you?
Sprout Social keeps all my assets and schedules and social media analysis tools in one place for easy access and high level of organization.
Very helpful platform, with a helpful team behind the brand
What do you like best about the product?
In the 2 years Ive been using Sprout, I found it easy to implement multiple brands, and setup reports for myself and stakeholders, and helpful tool for analysis. I use Sprout weekly and monthly while our content team launches daily/weekly and has many features for scheduling in advance. The feedback, recommendations, questions and support, are really good about assuring communication with customers. Modifying their platform to include helpful suggestions or resolve strugglesome areas is very much appreciated.
What do you dislike about the product?
The combined paid and organic data in some instances can be cumbersome to hover and review which items are being included in the comparisons. (Most likely due to 3rd party metric setups). Sprout handles these well and updates their software accordingly in most cases, without an entire platform overhaul.
What problems is the product solving and how is that benefiting you?
Data visibility and performance, measuring and analysis. It helps consolidate majority of the social platforms into 1 reporting section for assessment. A few arent yet available.
Sprout is our one-stop shop for social media and community management
What do you like best about the product?
Very user friendly platform, i find we need little training to jump in and start using it.
What do you dislike about the product?
Would like to see further reporting to dig deeper, especially in paid advertising.
What problems is the product solving and how is that benefiting you?
While we could schedule our content natively in the social platforms themselves, we prefer to use more efficient tools, like Sprout to help inform our marketing, while saving us time.
effective tool for planning, posting, learning, and analyzing your social media efforts
What do you like best about the product?
I love the scheduling feature as well as the reporting.
What do you dislike about the product?
Sometimes, I feel my team isn't taking full advantage of all the offerings.
What problems is the product solving and how is that benefiting you?
Helping us schedule posts and plan out campaigns. It saves us time and provides valuable insights.
Great variety of features and easy use
What do you like best about the product?
I like the articles sprout has to help you navigate its platform and features. I think each feature is fairly easy to use once you get the hang of it. Its a very user friendly platform that makes any social media managers life easier.
What do you dislike about the product?
I wish there was more feature availability for scheduling posts on platforms like Pinterest and Youtube. Although they have some posting abilities, there are some formats that are not compatible like carousels, etc.
What problems is the product solving and how is that benefiting you?
It makes scheduling content easier for someone that takes care of multiple brands on social. It saves time and effort with features like posting time optimiztions.
Easy to use platform
What do you like best about the product?
The ability to schedule social posts easily, and the enhanced calendar features make it one of the best software tools in our marketing toolkit. The reporting is really helpful for tracking our KPIs across all of our social media marketing platforms.
What do you dislike about the product?
The reporting feature only goes back a few years; it would be great if it was able to report across the lifetime of our Sprout account.
What problems is the product solving and how is that benefiting you?
It helps to schedule posts across multiple platforms simultaneously, which is a big time saver for our small team.
Sprout helps me get it done as a team of 1
What do you like best about the product?
As a team of just one, it can be hard to juggle everything social. Sprout makes it much easier to get everything done by myself
What do you dislike about the product?
I wish there was an easier way to schedule across social channels that have different posting requirements, ie LinkedIn and X from one dashboard.
What problems is the product solving and how is that benefiting you?
Sprout makes scheduling posts so easy, which is a huge help. They also making tracking metrics a breeze
Easily manage social media channels in one place.
What do you like best about the product?
I thoroughly enjoy the ability to schedule posts on Sprout and be able to see when others on my team are planning to post. It is incredibly easy to use and the collaboration aspect is great. The reporting feature is also great, it makes it easy for me to pull the data I need for my quarterly social audits and reviews. When creating content to publish, the feature that automatically shows you peak times makes it incredibly easy to choose a time that the post will get the most visibility.
What do you dislike about the product?
Not that I necessarily dislike it, but I don't really use the reviews/social listening aspect of Sprout. We have a different team that monitors those things, so for me it's an unimportant access. Accounts will occasionally get disconnected and we need to go through and reconnect, but this could be a security feature.
What problems is the product solving and how is that benefiting you?
We primarily use Sprout for scheduling our social media posts and managing our accounts. It makes it easy for our team to manage everything in once place and see what other users are doing. Additionally, the reporting tab makes by quarterly audits/reports incredibly easy to do because all of the data I want is in one central place to export.
Great UX
What do you like best about the product?
Sprout makes the process of scheduling posts, responding to messages, and pulling reports an absolute breeze. This helps when bringing in new team members up to speed, or explaining details of recent reports and messages to team members in other departments.
What do you dislike about the product?
There are some techincal issues that happen from time to time. Additionally, would like some more options in terms of the paid analytics tracking.
What problems is the product solving and how is that benefiting you?
Helping us free up bandwidth for team members by saving time, while allowing us to proerly track our social media performance.
Sprout Social Review
What do you like best about the product?
Since we have multiple social channels to manage for our brand, Sprout Social makes it easy to see all messages, comments and tags in one place for our team to easily manage and review. It also makes scheduling content in advance a breeze! I love the out-of-the-box reporting capabilities. Overall, it's created a lot of efficiencies for our small team.
What do you dislike about the product?
Cost - it's expensive to add additional team members.
What problems is the product solving and how is that benefiting you?
It allows our small team to easily navigate and respond to all of our customer service inquiries as well as easily schedule posts. We also use workflows for content approvals which saves us time not having to use other outside platform methods.
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