Sprout Social
Sprout SocialExternal reviews
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Good, practical and intuitive.
What do you like best about the product?
Intuitive and easy to use. Practical, and good for beginers.
What do you dislike about the product?
No paid ad campaigns. Sometimes the engagement rate doesn´t appear correct as do deleted posts.
What problems is the product solving and how is that benefiting you?
Schedule posts, check regularly engagement rates.
User interface of Sprout social
What do you like best about the product?
Easy integeration of user interface as well as giving the data of all the social media handles at one place.
What do you dislike about the product?
There'a no downside i have expereinced so far.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping me to organise entire data of all the social media handles at one place as well as keeping it very simple to track past messges or cpmplaints of customer as i'm working on Social Customer Serivce and Social Media Listening.
Sprout Social excels for social media marketers.
What do you like best about the product?
Sprout Social stands out with its user-friendly interface, powerful analytics, and seamless scheduling capabilities. Its comprehensive suite assists in monitoring, engaging, and analyzing social media performance, making it a valuable tool for optimizing social media strategies and enhancing overall online presence.
What do you dislike about the product?
The learning curve for beginners is steep due to the platforms extensive capabilities.
What problems is the product solving and how is that benefiting you?
Sprout Social effectively addresses key challenges for social media marketers, streamlining content scheduling, providing in-depth analytics for performance evaluation, fostering efficient team collaboration, and enhancing audience engagement. It helps optimize strategies, saving time and ensuring a more impactful social media presence.
Awesome app for posting on socials
What do you like best about the product?
This app has changed the game when it comes to posting on multiple social media pages at the same time. It also shortens links and has great image editing options as well.
What do you dislike about the product?
The social media monitoring part of the app is a little cluttered and not straight to the point like Meta Business Suite. It is a little confusing.
What problems is the product solving and how is that benefiting you?
It used to be a hassle posting on socials individually but now I can schedule everything out with ease.
It is a very comprehensive tool!
What do you like best about the product?
I like the analytics and the broad offering from it as a platform, you don't need other tools when using Sprout.
What do you dislike about the product?
Link in bio feature isnt great, as you cannot add any additional buttons or customise it much.
What problems is the product solving and how is that benefiting you?
Easy analytics and pulling bespoke reports quickly and easily,
Taken Our Social Media Management to Another Level
What do you like best about the product?
There are a lot of features we did not have with Buffer before upgrading to Sprout. The Smart Inbox has organized our team and response time to inquiries. We have over 100 Google Business listings, once that happens, Google no longer sends you an email when you recieve a review, but Sprout will. Dynamic reporting functionality, including competitor reports. Automations to allow us to get deal with spam automatically. We have a customer support manager to help us when we are having issues, and help us reach our vision.
What do you dislike about the product?
Limited tagging opportunities when responding to some messages in the Smart Inbox, you have to leave the platform to do so. Hard to dial in the Social Listening tool without pulling in irrelvant data.
What problems is the product solving and how is that benefiting you?
As previously mentioned, we have over 100 locations and Google no longer sends email notifications when you get a new review, but Sprout will.
Smart Inbox allows us to organize and respond to inquiries in a timely manner.
Smart Inbox allows us to organize and respond to inquiries in a timely manner.
Best social media platform by far.
What do you like best about the product?
I love that Sprout is so dependable. The UI is intuitive and user-friendly and helps me so much every week!
What do you dislike about the product?
I can't think of anything. I like it all.
What problems is the product solving and how is that benefiting you?
Sprout helps me to keep up with comments, helps me to schedule effectively and efficiently ahead of time, and helps me to grab analytics quickly and easily.
Sprout is great
What do you like best about the product?
I love how it allows me to keep up with all our reviews!
What do you dislike about the product?
I wish there were more integrations with the platform
What problems is the product solving and how is that benefiting you?
They allow me to keep up with everything going on with our socials as well as topics relevant to our industry. This allows me to keep up with current trends and topics to incorporate into our marketing strategies.
Great platform for customer interaction!
What do you like best about the product?
It's really simple to use with the freedom to save our response and use it later which makes customer interaction so simpler.
What do you dislike about the product?
Sometimes it lags I hope they will fix this in the next update and the reports sometimes might take time to load.
What problems is the product solving and how is that benefiting you?
The best part about Sprout Social is you can have all the social media under one platform and interact with multiple customers on different platforms simultaneously, making it flexible and easy to use.
Digital social engagement has become very easy with sprout social.
What do you like best about the product?
From responding to customer's queries & complaints to categorizing their sentiments and issues, Sprout Social has covered everything under one roof.
What do you dislike about the product?
Sometimes we don't get the reply box to respond to customer's queries/complaints even after hard refresh.
What problems is the product solving and how is that benefiting you?
It is helping in managing the brands social reputation.
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