Sprout Social
Sprout SocialExternal reviews
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Great for reports
What do you like best about the product?
I like that i can do reports for multiple accounts.
What do you dislike about the product?
I cant see the reach of multiple accounts
What problems is the product solving and how is that benefiting you?
the turnaround time for reports
Sprout Social is a more effective, customized way to engage and amplify a consistent company vision.
What do you like best about the product?
I really appreciate how straightforward and easy-to-learn Sprout Social is; I can schedule posts, check performance, and dig into user activity that wasn't possible with other platforms.
What do you dislike about the product?
I would like Sprout Social to add emoji integration to schedule posts in advance and not have to worry about adding things in once posted on social channels. I think if Sprout Social had more detailed information about reach and engagement and more insights into individual performance and what works best per user, it would add to how often users use the platform and help them get more out of the platform.
What problems is the product solving and how is that benefiting you?
Sprout Social is a tremendous value-add for associates benefitting from better social presence and boosting our brand awareness.
User-friendly software that allows you to manage, monitor & optimize your social media channels
What do you like best about the product?
I found the onboarding very structured and helpful. I love the fact that you can configure everything yourself but that they are guiding you on how to do that.
What do you dislike about the product?
I havent found anything I do not like yet
What problems is the product solving and how is that benefiting you?
Success of different filters/posts
Good experience
What do you like best about the product?
The metrics and reports available and the social listening feature
What do you dislike about the product?
Provide more courses for advanced users looking to take the tool to the next level
What problems is the product solving and how is that benefiting you?
Looking at user engagements
Very helpful for organizing our calendar a month ahead.
What do you like best about the product?
The ease of posting and scheduling different social media posts. I'd like Sprout to improve story sharing as they often mismatch sizes.
What do you dislike about the product?
We cannot post seamless carousels because they do not match. Therefore, we always have to post them directly from our phones.
What problems is the product solving and how is that benefiting you?
"It's helpful to centralize all our posts from different social media outlets in one calendar, and it gives us the option to send them for approval before they go live. It's a great way to share media with zero errors."
Easy one stop shop for social media
What do you like best about the product?
Great overview of every app, get to see statistics . Everything is gathered on Sprout (no need for additional analytics)
What do you dislike about the product?
Usability of the tool. I havent been trained yet
What problems is the product solving and how is that benefiting you?
It helps track our reach on social media, as well as client's feedback
New to Sprout
What do you like best about the product?
Social Scheduler is way better than a previoud vendor.
What do you dislike about the product?
Currently the reporting needs some work. It pull per day instead a whole month.
What problems is the product solving and how is that benefiting you?
Faster was to mass post
Such a breeze when it comes to scheduling post and looking for insights
What do you like best about the product?
Sprout makes it so that users can easily navigate through their software and easily manage all their social accounts. Its used daily to gage analytics of how our post are doing. Easily integrated to be able to post to whatever account needed with just one click.
What do you dislike about the product?
I would work on UI/UX as when looking fro things i have to click four icons just to figure out where a specific options are. I jjust wish there were less steps for some features as sometimes i give up on an implementation of a certain features.
What problems is the product solving and how is that benefiting you?
Exactly which accounts are preforming the best and what we may be able to change through the analysis of our content.
Really Happy
What do you like best about the product?
I've used a few other social management tools and IMO Sprout is the best. We manage multiple accounts for different locations and they make it easy to see everything + get things posted. Much more user friendly than some other programs. Easy to onboard my team.
What do you dislike about the product?
When posting the same post to multple platforms, I wish Sprout would let you change how each message appears, i.e. letting you remove a link for instagram. But that's really the only downside I face right now.
What problems is the product solving and how is that benefiting you?
We have a lot of accounts because we have a twitter, instagram + facebook for each of our locations, which is all managed internally. Sprout makes it easy to keep everything seperate
Good UX for social media management
What do you like best about the product?
I appreciate the ease of use when trying to post to multiple channels at once. We have an organization that has four individual entities along with one umbrella entity, and sometimes we post to just one, or sometimes its all of them, and Sprout has made that process seamless.
What do you dislike about the product?
The cost is much higher than other similar companies like Loomly, but that being said, I like the interface much better for Sprout.
What problems is the product solving and how is that benefiting you?
Sprout is saving us tons of time by being able to post to multiple channels at once.
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