Sprout Social
Sprout SocialExternal reviews
6,225 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Easy and functional system/UI; one stop shop for social.
What do you like best about the product?
In my role (influencer manager), I use the "people" function the most often, as it allows me to easily find any creators that talking about us organically. More importantly, I can use the search function within to target creators that highlight specific collections, products, or teams that I'm looking to highlight in a campaign; helping to find creators that are already fans and familiar with us, making collaborations even easier to secure.
What do you dislike about the product?
It would be great if we could use SS to find creators that didn't tag/mention us as well, but it's not meant to be a discovery tool, so that's just nitpicking. I had high hopes for the "reviews" function as well, but I feel most of the results are spammy.
What problems is the product solving and how is that benefiting you?
We don't have a dedicated discovery tool, so SS has provided me with an easy means of finding creators that are talking about us organically; allowing me to find creators that are a seamless fit for our brand.
Great 'all in one' platform for social media
What do you like best about the product?
the tools it has for posting and monitoring content. its all in one place and easy to use with help on hand
What do you dislike about the product?
connecting channels to your account sometimes can be an issue
What problems is the product solving and how is that benefiting you?
it is making it easy to share content on more than one channel and analyse performance of said content
Quick solutions and resources at your fingertips
What do you like best about the product?
My onboarding training was the highlight of my Sprout experience. My trainer, Mickey, was incredibly helpful, providing real-time solutions, detailed recaps of our sessions, and he ensured that I was always in the loop. His professionalism was matched only by his relatability, making each interaction both informative and pleasant. His training was so inspiring that it convinced me to upgrade my subscription. The ease of use of the platform is to be noted along with the integration with all of my organization's accounts.
What do you dislike about the product?
The cost per seat is not ideal. As my team grows we will need to add more; however, the price point is concerning as we are a small company at this time. No other qualms with using Sprout.
What problems is the product solving and how is that benefiting you?
Sprout's AI integrations are helpful in crafting custom messages that I then tailor to create a more personalized touch with our fans.
Super simple and easy to use
What do you like best about the product?
Simplicity. Simple to use, and lots of features
What do you dislike about the product?
Would be good to have automations for auto replies
What problems is the product solving and how is that benefiting you?
Helping us deal with customer queries on twitter, instagram.
Im grateful to have a tool that centralizing all of our social streams.
What do you like best about the product?
Centralized social media management has been amazing.
What do you dislike about the product?
There seems to be no access to Instagram's story/reels editing tools.
What problems is the product solving and how is that benefiting you?
Scheduling and organization of multiple social accounts.
easy to use
What do you like best about the product?
Simple to use, UI that makes sense. Reporting is pretty easy to customise / access.
What do you dislike about the product?
Nothing at this stage. So far it is quite easy to use.
What problems is the product solving and how is that benefiting you?
scheduling, reporting.
Sprout is a game changer!
What do you like best about the product?
Sprout's reporting capabilities are unmatched. I've used several social media management tools, and nothing comes close to the reports I'm able to create (and easily share) in Sprout.
What do you dislike about the product?
My only complaint is the calendar view is a bit overwhelming. It's hard to get a read on upcoming content at a glance.
What problems is the product solving and how is that benefiting you?
We were very limited in our reporting when using other social media tools. Sprout has made it easy to create reports quickly, and sharing them is easy. Also, when managing multiple accounts, tools like their scheduing queue and optimal publishing times, are very handy.
Sprout has everything I need as a social media marketer
What do you like best about the product?
The best thing about Sprout Social is it's ease of use. I work with a variety of clients and I can seamlessly switch between each for all of my tasks.
What do you dislike about the product?
The downside of Sprout is it's reporting capabilities. I would appreciate if Sprout offered more charts and graphs in their analytics.
What problems is the product solving and how is that benefiting you?
Sprout makes it easy to post and see mass metrics at once.
Works well for my team.
What do you like best about the product?
Easy to find past posts when we need to.
What do you dislike about the product?
Can be hard to navigate when pulling reports
What problems is the product solving and how is that benefiting you?
Keeps track of previous posts
User-friendly, great use of tools and analytics!
What do you like best about the product?
Scheduling, listening tool, and the DMs being all in one place.
What do you dislike about the product?
Scheduling out reels/videos is kind of a pain sometimes. It won't publish with audio directly, but will send a push to your phone for you to post manually.
What problems is the product solving and how is that benefiting you?
Scheduling / taking time off my hands
showing 1,441 - 1,450