Sprout Social
Sprout SocialExternal reviews
6,225 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Makes collaboration and review easy!
What do you like best about the product?
Approving and editing posts from my social media marketing group is quick and easy. If there is an edit, the comments are great, so I'm not actually touching the post.
What do you dislike about the product?
The platform takes a little bit get used to navigating it and getting every user the correct permissions.
What problems is the product solving and how is that benefiting you?
Communication with social media consultants
Useful, productive platform
What do you like best about the product?
Sprout encompasses several unique features that are incredibly helpful for fast-moving or slow-and-steady brands. It's very useful across several platforms, and helps our content strategy execution.
What do you dislike about the product?
The backend of the platform could be easier to navigate; in particular, the icons on the left side of the screen aren't conducive to what they represent. It adds an extra step to remember and find what they are, vs. more easily understandable icons.
What problems is the product solving and how is that benefiting you?
Competitor analysis is incredibly helpful, and one ease of the platform is the ability to understand metrics from those we compete against and plan against it.
Great Variety of Applications, Needs more Integration into Platforms.
What do you like best about the product?
The most helpful thing about Sprout Social is the ability to submit drafts to coworkers, streamlining my workflow.
What do you dislike about the product?
I would like to see more integration into the varied social media platforms. For instance, character counts with enhanced accounts are limited, making posting with a Twitter Gold account frustrating with Sprout. Another issue is that mentions not readily visible in the preview panel as they would appear on Facebook or LinkedIn. It leaves the user unsure if the mentions are correctly placed.
What problems is the product solving and how is that benefiting you?
Social Media Posting Logistics
Creates content easily
What do you like best about the product?
The planning and scheduling tools makes it easy for my team to know what is going out.
What do you dislike about the product?
Seem to have quite a lot of marketing emails.
What problems is the product solving and how is that benefiting you?
Content scheduling and analytics for reports.
Great for social listening.
What do you like best about the product?
Easy to use and comprehensive reports...
What do you dislike about the product?
Interface can be slightly crowded at times.
What problems is the product solving and how is that benefiting you?
Allows us to move away from manual social media management and social listening.
Helpful for reports, overall growth tracking, and brand tracking and sentiment
What do you like best about the product?
These are the main 4 things I like about Sprout:
User-Friendly Interface: Sprout Social boasts an intuitive and visually appealing interface that makes managing multiple social media accounts straightforward. Its streamlined design helps users navigate through various features easily.
Comprehensive Analytics: The platform offers in-depth analytics and reporting tools, allowing users to track performance metrics across different social networks. This helps in understanding audience engagement and measuring the success of social media strategies.
Engagement Tools: Sprout Social provides robust engagement features, including a unified inbox that consolidates messages from various platforms. This ensures that no interaction is missed and responses can be managed efficiently.
Social Listening: Sprout Social’s social listening tools enable users to monitor brand mentions, track industry trends, and gain insights into customer sentiment. This helps in staying informed about what is being said about your brand and competitors.
User-Friendly Interface: Sprout Social boasts an intuitive and visually appealing interface that makes managing multiple social media accounts straightforward. Its streamlined design helps users navigate through various features easily.
Comprehensive Analytics: The platform offers in-depth analytics and reporting tools, allowing users to track performance metrics across different social networks. This helps in understanding audience engagement and measuring the success of social media strategies.
Engagement Tools: Sprout Social provides robust engagement features, including a unified inbox that consolidates messages from various platforms. This ensures that no interaction is missed and responses can be managed efficiently.
Social Listening: Sprout Social’s social listening tools enable users to monitor brand mentions, track industry trends, and gain insights into customer sentiment. This helps in staying informed about what is being said about your brand and competitors.
What do you dislike about the product?
I dsilike that there is a large learning curve for advanced features. While basic functionalities are accessible, advanced features like social listening and in-depth analytics requires additional training or experience to use effectively.
What problems is the product solving and how is that benefiting you?
Ease of seeing everything imporatnat at a glance and being able to jump in and respond to people on various platforms easily.
Sprout Social is my all-in-one solution for effortless social media management
What do you like best about the product?
Sprout Social has been a game-changer for our team. The internal tagging for campaigns, contests, and takeovers makes it easy to stay organized and keep everyone on the same page. The Smart Inbox feature ensures we never miss a message, and the Listening Tool keeps us connected to the trends and conversations that matter most. Plus, the team-friendly design has enhanced our collaboration, making it easier to hit our social media goals together. My team is constantly in the program utilizing the inbox, listening tool or publishing.
What do you dislike about the product?
As a state agency, we work within the bounds set by our state government. This means that sometimes it is difficult for us to be able to buy multiple log-ins. It would be awesome to see more friendly workspace access applied that can include multiple users without paying for separate access points.
What problems is the product solving and how is that benefiting you?
Sprout Social has been a tremendous help in managing our community, making it easy to engage with our audience and respond to their needs quickly. The reporting features provide clear, actionable insights, allowing us to measure the impact of our efforts and refine our strategy. Publishing content is also seamless, with scheduling tools that keep our campaigns on track and ensure our messages reach the right people at the right time.
Recently adopted Sprout Social
What do you like best about the product?
Sprout Social helps us to streamline our social media calendar, with a growing team this tool comes in very handy to keep the overview.
What do you dislike about the product?
Some formats like documents and carousels aren't yet supported through Sprout Social. This still needs to be publisled natively on for example LinkedIn. It would be great if in future this could be supported as well.
What problems is the product solving and how is that benefiting you?
It helps us streamline our social media content calendar in a growing team.
Overall Good Social Platform
What do you like best about the product?
I am new to Sprout Social, but I have had a good experience so far. I like the abundance of features and capabilities, the tag feature, and how I can manage and track performance in reports. I haven't had any experience with customer support yet.
What do you dislike about the product?
One of the downsides has been the processing speed. I don't know why, but the app seems to lag really badly. Also, I don't love that I have to duplicate the Instagram account instead of being able to edit it in draft mode. I was accustomed to this feature with Hubspot. So, this is an annoying downside.
What problems is the product solving and how is that benefiting you?
Sprout is a replacement for our social media hub, allowing us to plan, publish, and create content in one place for our various brands and accounts.
Great tool for social insights!
What do you like best about the product?
I love that you can find anything you're looking for, it's super intuitive. The social listening tool and smart inbox are great for staying on top of all conversations regarding your brand. Your assigned Sprout Contact is always available to answer any questions or concerns.
What do you dislike about the product?
I wish one could see more in-depth analytics on what's performing and why.
What problems is the product solving and how is that benefiting you?
It gives you performance and insights into every social platform and post. In the past, I had to take all the analytics platform by platform.
showing 1,421 - 1,430