Sprout Social
Sprout SocialExternal reviews
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Sprout’s Calendar View Makes Scheduling and Publishing Effortless
What do you like best about the product?
I love Sprout’s calendar view. It makes it easy to see what we have scheduled at a glance and quickly spot any gaps. I also really appreciate how simple it is to draft and publish a post across our social channels.
What do you dislike about the product?
Reporting in Sprout is fairly difficult when I’m trying to find engagement for specific days. It’s helpful for looking at a post’s engagement over time, but when I need the numbers for a particular day, it feels almost impossible to track them down.
What problems is the product solving and how is that benefiting you?
Sprout is solving the technical and low-level tasks associated with social. It is helpful with administrative tasks and monitoring.
Effortless Social Media Management Across 100+ Brands
What do you like best about the product?
We are a large radio and multi media company with over 100 brands. We use Sprout Social to post, moderate and share across all those brands. One of the key things that made us switch to sprout was the ability to add first comments and share content across multiple accounts, making it easy to replicate across multiple domains and regions and saving production time. The feature to post videos across various platforms by writing one tweet is really helpful. I also appreciate the ability to roll up dozens of accounts into one cross-platform report. The initial setup was simple and easy, allowing us to get up and running in four weeks. We are using Sprout 7 days a week to post across 100 brands, so we are posting 1000s of times a week with nearly 100 percent success.
What do you dislike about the product?
We are still working out some feature like the RSS integration. We are looking to ingest an RSS feed but syndicate it aros multiple domains. Support has been a huge help in setting up these feaetures and getting them online.
What problems is the product solving and how is that benefiting you?
Sprout Social allows us to post a video across many accounts, automate first comments to save production time, and consolidate multiple accounts into one report, enhancing efficiency and ease in handling over 100 brands. Our previous vendor did not allow us to post the same video to multiple accountss.
Streamlined Social Media Management, Needs Better Integrations
What do you like best about the product?
I love how easy Sprout Social makes it to schedule content and manage everything from one organized dashboard. It helps me to stay organized and save a lot of time. The initial setup for reports was also very easy.
What do you dislike about the product?
The main thing that could be improved is the connectors to Power BI & Tableau tools.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to manage Social Media Listening reports. It helps me stay organized and save time.
Powerful Posting Tool with Learning Curve
What do you like best about the product?
I really like how Sprout Social offers guided posting, which helps reduce errors. I also appreciate the speed of use as it is quick to make a post and have someone review it to ensure accuracy. Getting a login was super easy.
What do you dislike about the product?
I think there could be a better flow for ease of use. It's great once you understand how to make a post, but getting there takes a little bit. Figuring out how to navigate it is not easy.
What problems is the product solving and how is that benefiting you?
Sprout Social allows guided posting to reduce errors and is quick to make a post and have it reviewed for accuracy, which is valuable for my team.
Effective All-in-One Social Media Tool with Great Reporting and Support
What do you like best about the product?
Sprout Social has been a very effective all-in-one tool for our company's social media needs. Between queueing up posts across all platforms, reporting, and their customer support, we've had an enjoyable experience with them over the years.
What do you dislike about the product?
Their are two things that I think they can improved upon. Firstly, their API integrations with our social pages can get disconnected more than a number of times. It's usually a quick fix, but I hope there is a way that it can disconnect less frequently. Secondly, I would like to see some custom reporting features across all plans they offer. My company currently has a Custom Advanced plan that we pay a decent amount for, but we're not able to customize our reporting in a meaningful way.
What problems is the product solving and how is that benefiting you?
It's been amazing for providing a large amount of data that we can use to understand how our social media pages are performing. On top of that, with how small of team we operate with, the Publishing features have made it much easier on us for getting content posted with no problems.
Great Reporting with a Clear View Across All Platforms
What do you like best about the product?
I like the reporting and that you can see all platforms
What do you dislike about the product?
Hiding and deleting comments made, I find that its easier to go directly through the ap
What problems is the product solving and how is that benefiting you?
Like I stated befor viewing all platforms in one place is very nice.
All Social Platforms in One Place Across Brands
What do you like best about the product?
Connecting all my social media platforms together in one place across several brands.
What do you dislike about the product?
The only downside is the price has gone up significantly.
What problems is the product solving and how is that benefiting you?
Sprout enables our company to quickly schedule posts across all social media platforms and monitor their performance. Time saving is important for us as we are a small team. It also allows any other team member to jump in quickly as needed and see the full campaign setup across all platforms in one place.
Easy to Use Social Media Management Tool
What do you like best about the product?
I like how easy it is to use and understand the different features. Also I like how easy it is to pull and review metrics on top of publishing content.
What do you dislike about the product?
I dislike the link in bio option. I wish there were different ways our links can be visually put together.
What problems is the product solving and how is that benefiting you?
Sprout Social is solving the problem of publishing content easily and being able to analyze past data to make better strategic decisions moving forward.
So Much Better Than Meta Business Suite
What do you like best about the product?
It's so much better than Meta Business Suite,
What do you dislike about the product?
I wish I could post lead gen fb campaigns
What problems is the product solving and how is that benefiting you?
Centralized and reliable reporting.
Effortless Social Media Management
What do you like best about the product?
I like using Sprout Social for scheduling social media posts for our public university because its ease of use is such a big help. It allows us to post on multiple platforms at one time, which is great for managing different channels. The calendar feature in particular is useful because I can see everything I have posted and change dates if needed. The initial setup was easy for our team, making the transition smoother.
What do you dislike about the product?
I think the Smart Inbox could be better.
What problems is the product solving and how is that benefiting you?
Sprout Social allows me to post on multiple platforms simultaneously and see everything I've posted. I can easily change dates if needed, which simplifies managing social media for a public university.
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