Sprout Social
Sprout SocialExternal reviews
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Easy to use
What do you like best about the product?
Does everything I need for social media management.
What do you dislike about the product?
The cost can be quite high as you develop your brand and work into all the benefits.
What problems is the product solving and how is that benefiting you?
Central management and managing overall brand voice and monitoring.
Great platform
What do you like best about the product?
The ease of use and the frequency of use. Sprout is an important tool that helps with scheduling, reporting and responding to the audience
What do you dislike about the product?
Price including the extras which all add up.
What problems is the product solving and how is that benefiting you?
Scheduling and reporting
Sprout Social has improved our Social Media Marketing
What do you like best about the product?
We are a very small marketing group so we value anything that enables us to work smarter and faster. I like Sprout because of the wide array of socials available for connection, the AI that enables us to publish better quality posts faster and the ability to monitor everything from one tool.
What do you dislike about the product?
We do wish that sprout had the ability to publish PDF carousels on Linkedin
What problems is the product solving and how is that benefiting you?
Sprout gives my team the ability to move faster, produce better quality posts with their AI and monitor all our channels at once.
An overall excellent integrated social tool
What do you like best about the product?
the ability to work across multiple teams and agencies
What do you dislike about the product?
It would be great to integrate Linkedin Messages into the techstack
What problems is the product solving and how is that benefiting you?
Ability to track all our social channels across one dashboard with our internal team and agency
I’d recommend personally
What do you like best about the product?
Sprout Social is a user-friendly interface that makes it easy to monitor social interactions and reviews.
What do you dislike about the product?
I'm still new so nothing so far but I think I'd like to see more with third party reviews
What problems is the product solving and how is that benefiting you?
Understanding social sentiment
Sprout is a great tool for out of the box solutions, but data insights could be stronger.
What do you like best about the product?
The clean UI and customizable reporting widgets. Easy to get started
What do you dislike about the product?
Data outputs are confusing and there are limited insights on Youtube and paid media.
Our initial Customer Support AE left the company and we were not assigned a new one for several weeks, setting back our onboarding timeline.
Our initial Customer Support AE left the company and we were not assigned a new one for several weeks, setting back our onboarding timeline.
What problems is the product solving and how is that benefiting you?
Ability to streamline social data and customer feedback into easily digestible reports for Sr. leaders.
Overall great experience
What do you like best about the product?
The ability to schedule posts, push them to Advocacy, and check negative sentiments.
What do you dislike about the product?
The inability to export a user-friendly calendar
What problems is the product solving and how is that benefiting you?
It helps with managing posts and pushing them to Advocacy.
Comprehensive Social Media Management Hub
What do you like best about the product?
One thing about Sprout it helps bringing all our social media accounts together into one platform . It has become easier for my team to manage all my reciew where we were able to schedule posts in advance, track teams performan. moreover, the analytics is helpful in understanding what's working and what's not.
What do you dislike about the product?
We have noticed that the reporting capabilities are not right up there and still a scope for improvement. Also, there is no Power BI Integration which is really sad
What problems is the product solving and how is that benefiting you?
We have tried various platforms earlier but Sprout does it job in organising all the platforms. Like the Social reviews, DM, Conversational Sports news was all coming up in one place
Nice overall experience
What do you like best about the product?
the platform is easy to use. It is available in French. The custom srvice is very reactive when I need help.
What do you dislike about the product?
The ability to publish Instagram stories with the option of adding tags or texts as if you were publishing directly on the app.
What problems is the product solving and how is that benefiting you?
Publish on multiple platforms only with Sprout Social. Be able to have a global view of my publication calendars.
Sprout Social: Efficient and Insightful
What do you like best about the product?
Scheduling Tools: Sprout Social’s calendar and scheduling tools make it easy to plan posts across multiple platforms in one streamlined view. It has many options that can save a lot of time.
Comprehensive Analytics: Sprout Social provides robust reporting tools that offer deep insights into engagement, audience demographics, and content performance. The visual data reports make it easy to interpret and share with team members or stakeholders.
Comprehensive Analytics: Sprout Social provides robust reporting tools that offer deep insights into engagement, audience demographics, and content performance. The visual data reports make it easy to interpret and share with team members or stakeholders.
What do you dislike about the product?
Pricing: Sprout Social’s pricing can be high for small businesses or individual users, as the cost often rises with added users and features.
What problems is the product solving and how is that benefiting you?
Sprout Social is particularly useful for managing and analyzing social media, especially when it comes to content management, performance tracking, and improved workflow. It is easier to manage content across multiple social accounts, keeping everything organized and reducing the need to log in and out of each account separately. The reporting tools make it simple to track and evaluate our social media efforts over time.
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