Sprout Social
Sprout SocialExternal reviews
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Sprout Social Review
What do you like best about the product?
I appreciate the scheduling features, as they allow me to easily organize my time and manage appointments. Additionally, the analytic tracking features are incredibly valuable; they provide insights into my activities and performance, helping me make data-driven decisions to improve productivity.
What do you dislike about the product?
I have some concerns regarding the approval process features; I find them quite challenging to navigate and use effectively. It would be immensely helpful if the interface could be made more user-friendly and if clearer instructions were available. Furthermore, I think it would significantly enhance user experience if there were additional options for scheduling carousel posts on TikTok. Having more flexibility in this area would allow for better content planning and engagement with our audience.
What problems is the product solving and how is that benefiting you?
Sprout provides us with a platform to effectively monitor and enhance our interactions with individuals engaged in our institution. It enables us to schedule content well in advance, ensuring timely delivery of information and updates. Sprout also offers robust tools for tracking analytics and statistics, allowing us to assess our outreach efforts and make data-driven decisions for future social media strategies.
Efficient Content Scheduling, Minor Integration Hiccups
What do you like best about the product?
I like using Sprout Social for my professional work in social media and digital content creation. It allows me to preschedule content so I don't have to be on 24/7, which I find very convenient. I really like the scheduling features and Sprout Link in bio access. The visual display of the link in bio is great; it looks exactly like your Instagram feed, so followers can find the post they're looking for. The wide range of analytics data available is incredibly useful for reporting out to important stakeholders. Once I was onboarded, the process was pretty seamless, and the trainings provided were very helpful.
What do you dislike about the product?
Instagram is limited to 10 photos, even though the app currently allows you to post up to 20. Also collaborators are limited to 3. Sometimes there are issues with tagging when redirecting to the social media app. There were some difficulties in connecting my social media accounts to my profile.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to preschedule content so I don't have to be on 24/7 and to access a wide range of analytics data for reporting to stakeholders.
Best platform for all social channels
What do you like best about the product?
I like how user friendly the platform is. I also like that everything is in one app. I use this every day and I check it multiple times a day.
What do you dislike about the product?
I can't schedule stories on Facebook and it does not let me include a link for people to click/swipe up on.
What problems is the product solving and how is that benefiting you?
Sprout makes it easiser for me to pull reports from all platforms. Before I would have to go to each individual social channel and pull the reports that way.
Sprout Social's connected services literally save hours in my working day
What do you like best about the product?
The linked features - Canva and AI especially.
What do you dislike about the product?
The frequency that profiles need reconnecting.
What problems is the product solving and how is that benefiting you?
As a small team running a charity, the time that managing our social media platforms through Sprout Social saves is invaluable.
The regular product innovations also help to keep us as an organisation on top of digital trends.
The regular product innovations also help to keep us as an organisation on top of digital trends.
The best all-in-one social media tool
What do you like best about the product?
The ease-of-use is probably my favourite element of Sprout Social. I like that social posts can *easily* be edited to fit the requirements of each social platform without beginning each one from scratch. The reports are efficient and, of course, the Smart Inbox is the biggest, greatest time-saver!
What do you dislike about the product?
As of now, there is nothing I dislike about Sprout Social.
What problems is the product solving and how is that benefiting you?
The Smart Inbox saves me the time of tracking engagements across each platform separately. I love it.
Sprout Social is easy to use and helps you optimize your social media strategy each day!
What do you like best about the product?
The tags and reporting element are a clear winner for me. This has helped me siginicantly improve my content strategy.
What do you dislike about the product?
I don't like how after you uploading closed captions to videos, you will not see the CC in the left of the video when future referencing the video. This is difficult when I do a final proofread and I can't tell if the SRT files are uploaded in the video.
What problems is the product solving and how is that benefiting you?
Sprout Social helps our business monitor all mentions of our brand where we are active on social which helps us maintain our high brand health.
I’ve used two other social media managing platforms and none compare to Sprout.
What do you like best about the product?
The user interface, ease of use, and comprehensive tools are second-to-none. The social media scheduling, planning, and reporting are the best I've ever used. With AI integrations like optimized posting times, our special media platforms have flourished over our year with Sprout.
What do you dislike about the product?
The investment in Sprout is costly. We had to cancel a few other subscriptions to make our Sprout line work -- while we're glad we did, we will not be able to upgrade our account type any time soon.
What problems is the product solving and how is that benefiting you?
It solves the need for logging into seven platforms individually to post or manage our community.
It solves our lack of reporting in a quick and automated way.
It solves our competition monitoring so we can stay on trend.
It solves our lack of reporting in a quick and automated way.
It solves our competition monitoring so we can stay on trend.
Comprehensive Features, But Misses Historical Calendar View
What do you like best about the product?
I really appreciate having all my analytics history housed in one spot, which makes it easy to compare over the years. The convenience of working within Sprout Social instead of a spreadsheet is a big plus for me. I like that Sprout Social has everything I need in one platform. I enjoy the new features they've introduced recently, like scheduling Instagram stories and collaboration posts, which are really beneficial. The collaboration feature is especially valuable because it means I don’t need to post from my phone; I can do it all from within Sprout Social.
What do you dislike about the product?
Sprout Social removed the option to see my posts in calendar view past a year and that was a really important feature for me. Please bring back historical data in the calendar view. It made it a lot easier to find posts if I don't know the exact date it was posted originally or if I can't think of a keyword that was in the original post.
What problems is the product solving and how is that benefiting you?
Sprout Social helps manage social media content scheduling, analytics, and comparisons over time. It centralizes everything I need in one platform, simplifying my workflow and making it easier to compare analytics over the years without relying on spreadsheets.
Wonderful Program
What do you like best about the product?
Scheduling and analytic reporting with Sprout Social are both very straightforward and user-friendly. I really appreciate the sense of community and the networking opportunities that the platform offers. The customer support team is excellent and always responds quickly to any questions or issues I have. I also value how the team is consistently working to update and improve Sprout Social, ensuring it stays current and effective.
What do you dislike about the product?
Some features, like adding stickers to story posts, are not available, although I realize this limitation is not Sprout's responsibility. While Sprout does let you crop and edit photos, it currently lacks the ability to edit videos or add music within the platform.
I've also experienced some difficulties when trying to add profiles to my Sprout account. Certain Instagram pages can't be added because of their account type. Additionally, I've encountered instances where reporting data is missing—almost as if there are blackout periods with no available data, which I find quite odd.
I've also experienced some difficulties when trying to add profiles to my Sprout account. Certain Instagram pages can't be added because of their account type. Additionally, I've encountered instances where reporting data is missing—almost as if there are blackout periods with no available data, which I find quite odd.
What problems is the product solving and how is that benefiting you?
This tool really simplifies scheduling and makes managing data reporting much easier. It provides our team with a centralized place to manage our clients.
Sprout Platform for Recipe Unlimited
What do you like best about the product?
I love Sprout for its robust analytics features, the ability to post across multiple platforms and store pages, social listening tools, and reporting on campaigns.
What do you dislike about the product?
The only drawback I've encountered is when trying to measure the success of our local store pages. I wish it wasn't necessary to link Instagram and Facebook accounts together, but I understand that's mainly a limitation on Meta's side.
What problems is the product solving and how is that benefiting you?
Sprout is useful in helping us organize social posts by the tagging feature, being able to post on multiple platforms, overseeing our stores pages and content and also keeping an eye on our competitors and taking any learnings.
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