Sprout Social
Sprout SocialExternal reviews
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Excellent features. Premium is $$$.
What do you like best about the product?
Sprout is the most reliable and user-friendly social management platform that I have used and its features are phenomenal. In a recent meeting with a customer support manager, we discovered several new features that are exceedingly helpful for our daily use of the app.
What do you dislike about the product?
My biggest concern with Sprout is the cost. It is certainly a premium product and the base option is well worth the money. However, some of the analytics and listening features that are bundled with competitors standard licenses require a premium add-on for Sprout. Each add-on is priced quite high for our small organization.
What problems is the product solving and how is that benefiting you?
Sprout makes it easy for us to track conversations about our business, schedule and post content to all of our channels, and track what is working for our audience.
I like it. Does everything I need it too. I would like to add video easier and edit it.
What do you like best about the product?
Social posting.
Customer support is quick.
easy to use.
Customer support is quick.
easy to use.
What do you dislike about the product?
video/photo editing.
profiles disconnent to easy
profiles disconnent to easy
What problems is the product solving and how is that benefiting you?
Posting and scheduling a lot of posts
Data
What do you like best about the product?
Sprout Social Analytics has been an invaluable tool for managing and improving social media performance. As someone who oversees multiple platforms, including LinkedIn, Instagram, and X, I appreciate how streamlined and user-friendly the interface is.
What do you dislike about the product?
Some times the data isn't available real time. And not being able to add links to stories when scheduling
What problems is the product solving and how is that benefiting you?
Being able to post videos and covers acrosss all our social media accounts. Saves me time.
Comprehensive platform
What do you like best about the product?
Ability to duplicate past posts to current posting days
What do you dislike about the product?
Support can be a bit iffy sometimes but decent enough
What problems is the product solving and how is that benefiting you?
Mass posting across multiple networks
Easy-to-use & all-in-one tool
What do you like best about the product?
I really like scheduling tools with posibility to cooperate with different team. We have more than 5 different channel in 4 different type of social medias. Sprout social gives us nice scheduling tools, social listening and analitycs. Really reccommend.
What do you dislike about the product?
I don't like amount of price, it's too expensive to have more user or for small bussiness.
What problems is the product solving and how is that benefiting you?
Scheduling with targeting, set ups reports and sending for team via email
Feature rich and easy to use
What do you like best about the product?
It was extremely easy to implement and works well with our social media plan. It gives us all the tools we need. We use it daily.
What do you dislike about the product?
Nothing specific. We are still exploring the featurss.
What problems is the product solving and how is that benefiting you?
Managing multiple profiles.
An exceptional social media marketing tool
What do you like best about the product?
Sprout Social is an all in one platform that allows you to run multiple accounts at an incredibly indepth level. The interface is user friendly and they are constantly listening to users and adding updates accordingly. They have fast and efficient customer support and put time and effort into helping you solve issues quickly.
What do you dislike about the product?
The only downside of Sprout Social is the cost. It is definitely one of the pricier social media sceduling platforms.
What problems is the product solving and how is that benefiting you?
Sprout Social is streamlining how we manage multiple client accounts. As an afgency it helps us keep client time to a minimum so we can work on content, scheduling and analytics (which also happens in Sprout Social).
Sprout offers the best social management and listening platform in the industry, but a bit pricey.
What do you like best about the product?
I have used Sprout Social for two years as my social media management and listening tool for my university. The platform is extremely intuitive and user friendly. The publishing feature allows me to schedule posts in advance easily across Instagram, Facebook, X (Twitter), LinkedIn, Threads, and TikTok. The listening feature allows me to track what's being said about my university in an unparalleled way. The reporting feature allows me to collect and share data with my administration easily. I use Sprout every single day, multiple times a day. My Sprout rep has done a fantastic job supporting our needs and is always proactive about fixing issues before they happen.
What do you dislike about the product?
To be perfectly honest, the only downside of Sprout Social is the cost. If your budget allows it, I would reccomend Sprout. But be aware that they will raise your rates by about 7% each year. Because of this, my university has had to cut our contract with Sprout after the 2024-25 fiscal year. We've contracted with them for more than a decade, but as the rates have continually risen, we are no longer able to afford the cost of $25,000+ per year for their services.
What problems is the product solving and how is that benefiting you?
Sprout allows me to plan and schedule my university's social media content in advance, which is very helpful. It allows me to track mentions of the university, keywords, users, and hashtags. It also creates powerful analytics that I share with the university's administration quarterly.
It has worked great for us and saved us a lot of time
What do you like best about the product?
Sprout Social is a helpful tool that has significantly streamlined our social media management. The ability to plan and schedule content across multiple platforms in one place has been a huge time-saver and helps us get a good overview of the content we've been creating. I also appreciate the integration of paid social ads performance data, providing a comprehensive view of our overall social media performance. The Sprout team has been very helpful and proactive, offering valuable insights and support.
What do you dislike about the product?
I find the search functionality for past and planned content a bit challenging find specific posts that use a certain phrase, for example. While the PDF reports are helpful, the layout can be confusing and difficult to navigate. The gaps in the design disrupt the flow of the story of the report and make it harder to extract key insights.
What problems is the product solving and how is that benefiting you?
Streamlining our content planning and scheduling so we can ensure each of our segments get's the exposure and social presence. It's a true time saver for us.
Sprout Social Review
What do you like best about the product?
I like the ability to schedule posts and get brief insights on post performances
What do you dislike about the product?
The dashboard could be a little more user-friendly
What problems is the product solving and how is that benefiting you?
Connecting all of the platforms in one place for easy post scheduling. This tool also helps with collecting analytics for reports and recaps
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