Sprout Social
Sprout SocialExternal reviews
6,223 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Sprout is a great business tool
What do you like best about the product?
Sprout has made my team more efficient and makes reporting easy.
What do you dislike about the product?
I do think they could build out the reporting features a bit more.
What problems is the product solving and how is that benefiting you?
The inbox makes it easy to respond to customers. The publishing features make it easy to schedule across multiple channels and coordinate with multiple internal teams.
Sprout Social Is a comprehensive optimized workflow social media management platform.
What do you like best about the product?
1. The comprehensive nature of Sprout makes it one of the best platforms to sue for social media management. There are literally so many options to choose from in every area: publishing, the instagram feed preview, competitor analytics etc. While being comprehensive it is not too difficult to learn. Within one or two weeks I was using a majority of the features and within a month nearly all.
2. The Workflow: the approval process workflow is great for my use because it allows my team to plug and play and then I can simply review and edit and then approve!
3. The Competitor Analysis is quite comprehensive. I can see exactly which of their posts are performing well and which ones aren't at a moment's notice. I can choose to view one competitor at a time or a collection or them all.
4. Integrations: Sprout integrates fairly well with our project/team management software.
5. Segmentation: It is easy to assign one person to only one account and ensure the safety of other accounts. Managing a team that is assigned to different accounts and folders is a breeze. The business plan we are using allows everyone who needs it to have a seat.
6. It's Plug n Play. We don't have time to sit there and figure out what exactly we need. Sprout is a great plug-n-play comprehensive product. It takes 5 minutes to add a team member or account and you have near instant access to a wealth of data.
Comparison: I have used a few different platforms in the past and Sprout is by far my favorite. I know I keep saying it, but you really can't replace its comprehensive nature. I turn to sprout before I turn to the internal platform metrics.
2. The Workflow: the approval process workflow is great for my use because it allows my team to plug and play and then I can simply review and edit and then approve!
3. The Competitor Analysis is quite comprehensive. I can see exactly which of their posts are performing well and which ones aren't at a moment's notice. I can choose to view one competitor at a time or a collection or them all.
4. Integrations: Sprout integrates fairly well with our project/team management software.
5. Segmentation: It is easy to assign one person to only one account and ensure the safety of other accounts. Managing a team that is assigned to different accounts and folders is a breeze. The business plan we are using allows everyone who needs it to have a seat.
6. It's Plug n Play. We don't have time to sit there and figure out what exactly we need. Sprout is a great plug-n-play comprehensive product. It takes 5 minutes to add a team member or account and you have near instant access to a wealth of data.
Comparison: I have used a few different platforms in the past and Sprout is by far my favorite. I know I keep saying it, but you really can't replace its comprehensive nature. I turn to sprout before I turn to the internal platform metrics.
What do you dislike about the product?
Some of our accounts repeatedly get disconnected. And it does take a while to learn how to use it due to its comprehensive nature.
What problems is the product solving and how is that benefiting you?
The Social Media listening is actually really helpful because I can see it in one place without having to switch platforms. Before it was hard to know exactly what hashtags and conversations were happening that we might be able to benefit from.
I had no idea, before Sprout, how my competitors were doing unless I went in and did the math myself (this can take dayssss). With Sprout, I can see it and check it daily against my own accounts and see how and where we might can benefit or even capitalize on what they are doing well and avoid what isn't going well.
I had no idea, before Sprout, how my competitors were doing unless I went in and did the math myself (this can take dayssss). With Sprout, I can see it and check it daily against my own accounts and see how and where we might can benefit or even capitalize on what they are doing well and avoid what isn't going well.
Incredibly useful and accessible.
What do you like best about the product?
Posting across social
Auto generation of transcripts
Viewability of posts
Co-collaboration with teammates
Auto generation of transcripts
Viewability of posts
Co-collaboration with teammates
What do you dislike about the product?
Reports should show all posts within a tag
What problems is the product solving and how is that benefiting you?
Capacity challenges and time spent on reporting and data analytics
A Powerful Tool That Streamlines Our Social Strategy
What do you like best about the product?
We've been using Sprout Social at P3 Health Partners and it’s been a great asset to our team. It helps streamline our scheduling across platforms, making it easy to plan ahead and stay consistent. One of our favorite features is the tagging system—it allows us to track campaigns and pull detailed reports effortlessly. It’s made organizing our content and measuring impact much more efficient. Highly recommend!
What do you dislike about the product?
The only downside is the price, but with all the robust features and insights it provides, we feel it's justified. Overall, Sprout has made a big difference in how we manage and measure our social media efforts.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping us solve several key challenges in social media management. It streamlines our scheduling process across multiple platforms, which saves time and keeps our messaging consistent. The tagging feature is especially helpful—it allows us to organize content by campaign and easily generate reports to measure performance. This has made it much easier to track what’s working and share results with stakeholders. Overall, it’s improved our workflow, increased efficiency, and given us better visibility into our social media impact.
Sprout has been very helpful for our social media planning!
What do you like best about the product?
I like the ability to schedule posts ahead of time.
What do you dislike about the product?
I do not like that you have to pay double for more than one person to use Sprout.
What problems is the product solving and how is that benefiting you?
The ability plan out our social media campaign.
Great app to manage socials
What do you like best about the product?
Comprehensive social media solution for out marketing needs
What do you dislike about the product?
Kinda clunky interface and not modern. Wish it had more modern UI
What problems is the product solving and how is that benefiting you?
How social posts are performing
Making Social Media easier
What do you like best about the product?
Sprout's publishing and reporting capabilities make it a one stop shop for efficient and effective social media.
What do you dislike about the product?
There are still some sites I would like to see included in the social listening and competitive reporting such as threads and tiktok.
What problems is the product solving and how is that benefiting you?
It allows a comprehensive picture of performance for our organic social media.
Easy to navigate tool for social media needs
What do you like best about the product?
Super easy to use. Quick navigation between internal tools that make it efficient. Great visual representation of results.
What do you dislike about the product?
The cost. Results of campaign aren't in real time (for us, that doesn't matter, but it will be an issue for some).
What problems is the product solving and how is that benefiting you?
It makes posting our social media content so much faster and easier. It also lets us review their success in one place instead of going to the four platforms and trying to figure it all out there.
I am a big fan of sprout social
What do you like best about the product?
I like the grid planner as well as the reports tab.
What do you dislike about the product?
I wish I could schedule send stories and upload different size photos.
What problems is the product solving and how is that benefiting you?
It is helping me stay ahead with schedule sending and it is benefiting me from having to run reports when it is done for me
Sprout helps us stay on top of socials outside of our CRM
What do you like best about the product?
It is easy to respond quickly to all social accounts via Sprout.
What do you dislike about the product?
Unable to report out easily for performance metrics of agent completion
What problems is the product solving and how is that benefiting you?
Maintenance of responding to Social messages
showing 1,171 - 1,180