Sprout Social
Sprout SocialExternal reviews
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A Social Media Manager’s Report of Sprout Social
What do you like best about the product?
Hands down my favorite thing about Sprout Social is the ability to schedule posts out on multiple platforms with the recommended times - we have seen a huge increase in our KPIs by utilizing this simple feature!
What do you dislike about the product?
Something that has been slightly frustrating is the changes in reporting. Now, I understand this isn’t due to Sprout Social, but rather the social platform changing its formula and how it measures things, but it has just posed some inconsistencies for our monthly/quarterly/annual reports for various clients.
What problems is the product solving and how is that benefiting you?
Sprout helps find things we can’t when it comes to social listening! We can type in keywords, hashtags, etc. and it is picking up community conversations we would have otherwise missed!
Easy-to-use social dashboard for organic and paid purposes
What do you like best about the product?
Being able to see all posts from all channels in one publisher view, with the ability to boost posts that show higher-than-average organic engagement.
What do you dislike about the product?
Initial difficulty of linking Meta ad account for paid boosting (user roles had to be shifted around to allow me to boost posts).
What problems is the product solving and how is that benefiting you?
Ability to view multiple social channels for the DR brand at once to easily compare results/engagement across channels. Ability to boost posts easily from the dashboard by referencing the engagement information shown in the publishing view.
Great for managing several accounts
What do you like best about the product?
My favorite part about Sprout Social is that you can tag people/business in captions for scheduled posts! Huge deal breaker for those of us who are creating a lot of content in advance that is highly engaging with other accounts. I also like that Sprout Social has several different "profiles" or "users" that lets one person organize and create content for multiple different brands/clients.
What do you dislike about the product?
One downside of using Sprout Social is that you cannot schedule Facebook story posts like you can Instagram story posts. Occasionally, social media accounts will be "unlinked" for unknown reasons, but are easy to reconnect.
What problems is the product solving and how is that benefiting you?
Sprout Social is making managing multiple different brands' social media easy, organized and highly interactive!
Solid Platform with Smart Tools for Social Pros
What do you like best about the product?
Sprout Social has been a reliable tool in our marketing stack for scheduling, reporting, and keeping our content organized across multiple brands. The interface is clean, intuitive, and easy for both seasoned marketers and newer team members to navigate.
The reporting features give us quick insights that help guide strategy, and the shared content calendar is a huge win for collaboration.
The reporting features give us quick insights that help guide strategy, and the shared content calendar is a huge win for collaboration.
What do you dislike about the product?
While some advanced functions (like deeper integrations or custom reporting) could use more flexibility, overall Sprout delivers a polished experience with great customer support.
What problems is the product solving and how is that benefiting you?
Sprout Social has been a reliable tool in our marketing stack for scheduling, reporting, and keeping our content organized across multiple brands.
Sprout Social is a good way to track how we're doing
What do you like best about the product?
I'm relatively new to Sprout Social but am already finding benefit in it. I like that I can track how we're doing very easily with the Profile Performance. I am also finding value in creating content in my drafts folder and then how easy it is to share that folder with others for reviews and changes before the post goes live.
What do you dislike about the product?
There are so many parts to Sprout Social. I feel like I haven't even touched the surface of what this can do. I don't think that's a negative, but for me right now because I haven't had the time to look into all of it, it can feel overwhelming.
What problems is the product solving and how is that benefiting you?
We need to track our analytics and Sprout Social makes that easy to do. We also have a system where others need to review my content before it is posted, and because we all have access to my drafts folder, that's easy to do.
User-friendly and easy to learn
What do you like best about the product?
Being able to post to multiple platforms at once. Saves a lot of time
What do you dislike about the product?
Nothing. The app is great! Only suggestion would be to be able to automatically tag on certain apps
What problems is the product solving and how is that benefiting you?
Saves time on posting to multiple platforms
Great all-in-one platform for all your social needs
What do you like best about the product?
Being able to see all the analytics on the platform has saved our team so much effort. Before Sprout Social, we were using multiple platforms (Meta Business Suite, LinkedIn's platform, posting directly on X) after switching to Sprout, it's since saved us hours and hours of time. The UI is also easy to use and intuitive, which made it easy to quickly onboard new team members using the tool.
What do you dislike about the product?
I don't see any downsides at the moment.
What problems is the product solving and how is that benefiting you?
Sprout Social saves my team and I copious amounts of time. Instead of figuring out what posts go where on different platforms, we're able to schedule everything out in one defined platform and focus on ideating, creating, and other ways to grow our business.
Sprout Makes Social Scheduling Easy Peasy
What do you like best about the product?
I like that I can manage all of my social accounts in one place. I enjoy the "optimal times" feature and all of the analytics I have access to.
What do you dislike about the product?
I wish the bulk uploading experience was better.
What problems is the product solving and how is that benefiting you?
Sprout makes social sharing simple and provides the data I need to measure performance. I spend significantly less time scheduling out posts - which is a huge win in my book!
Helpful, easy to use tool
What do you like best about the product?
Sprout Social is pretty user friendly and intuitive. It has been a game changer for us for scheduling posts and managing comments etc. Sprout also has a lot of helpful content on their website and in their emails related to the industry.
What do you dislike about the product?
In Publishing, I wish that the post previews were better for each platform. I wish that we could view both desktop and mobile, and that we could click on the preview and scroll through photos.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it a lot faster for us to schedule posts, manage comments and messages across all channels, and review the data/metrics.
I like sprout social, it saves lot's of time and headaches but has limitations.
What do you like best about the product?
Out of all the softwares I tested, Sprout was the best when it comes to logging into multiple clients social media accounts and keeping the accounts organized by clients.
What do you dislike about the product?
The price is astronomical for small business owners and also there are some software limits but that is likely just due to the social media network limitations.
What problems is the product solving and how is that benefiting you?
I have numerous clients and Sprout Social allows me to login to my clients accounts without having to save passwords and log in and out constantly.
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