Sprout Social
Sprout SocialExternal reviews
6,238 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Very useful
What do you like best about the product?
I like that it compiles all social media responses and posts to be easy to manage
What do you dislike about the product?
Not much that I can think of, the function of hiding comments on Instagram is not available which would be nice to have, and sometimes there is a delay/glitch when hiding and tagging posts.
What problems is the product solving and how is that benefiting you?
it is making it easy to monitor our social media so that offensive or spam comments can be hidden and our customers can receive quick responses.
Robust Features but Needs Media Flexibility
What do you like best about the product?
I love that Sprout Social allows me to add collaborators, link in bio, and multiple images, which gives me the flexibility I didn't find with other scheduling tools. I also enjoy being able to track all posts across different accounts and platforms. The expanded posting features and the customer service options in Sprout were significant reasons for switching from our previous product. The initial setup was pretty smooth.
What do you dislike about the product?
I would like to be able to post multiple media types in one post (video and photo in one post). I also would like to be able to post up to the Instagram limit of photos (20 photos).
What problems is the product solving and how is that benefiting you?
I find Sprout Social makes scheduling easier and enables posting across different accounts. It offers features for complex posts that other tools lacked, like collaborators and tracking posts on various platforms.
Reporting made simple
What do you like best about the product?
I love the ease of pulling reports for the different accounts I work with. I also love the customization, allowing me to choose from a wide range of metrics, depending on the account's goals. It helps us strategize from all angles and make compelling arguments when needed.
What do you dislike about the product?
Social media accounts have disconnected from the platform often and have not been easy to reconnect.
What problems is the product solving and how is that benefiting you?
Sprout helps me partner with marketers to create strong social media strategies and show stakeholder the results of our efforts.
Couldn't do it without Sprout!
What do you like best about the product?
Sprout makes social so easy - from scheduling with your team members, approving posts, viewing a calendar holistically, and reporting, it does everything you need it to with ease. I use Sprout daily for scheduling, reporting and analytics - I especially love the scheduling at peak times feature and the ability to duplicate posts. Tagging posts makes it easy to have a record!
From a company perspective, the campaign planner allows me to see ROI and send to internal teams.
The Sprout team is great to work with, from customer service, check-ins, and yearly renewals.
From a company perspective, the campaign planner allows me to see ROI and send to internal teams.
The Sprout team is great to work with, from customer service, check-ins, and yearly renewals.
What do you dislike about the product?
With LinkedIn being our biggest channel, I wish there was more listening we could do on that channel.
What problems is the product solving and how is that benefiting you?
A cohesive way to unify our channels + data for our social team of one. Without it, it would be very difficult and time consuming to prove the direct ROI from our brand social. It gives us a holistic view. Last year, we debated getting rid of Sprout and I fought hard to keep it.
Efficient Social Media Management Tool with Great Reporting Features
What do you like best about the product?
Sprout Social offers a clean, intuitive interface that makes managing multiple social media profiles incredibly easy. The Smart Inbox is especially useful for consolidating messages across platforms, and the scheduling features save a lot of time. I particularly appreciate the analytics and reporting tools — they provide clear, customizable insights that help optimize content and demonstrate ROI.
What do you dislike about the product?
The pricing can be a bit steep, especially for small teams or startups. Some advanced features, like more granular competitor analysis or listening tools, are only available on higher-tier plans. Also, there’s a bit of a learning curve with setting up automation workflows.
What problems is the product solving and how is that benefiting you?
Sprout Social helps streamline our social media management by centralizing publishing, engagement, and reporting in one platform. It solves the problem of juggling multiple tools and logins, making our workflow more efficient. The unified inbox ensures we never miss a message or comment, while the reporting tools help us track performance and justify our social strategy to stakeholders. This has saved our team time, improved response rates, and helped us make more data-driven decisions.
It has been streamline, and it has allowed my news station to take our digital coverage up a notch.
What do you like best about the product?
I love the ability to have one place to amass our digital statistics. Instead of having to use each invidiual's platforms social media analytics, sprout allows us to see what is working with our audience and what isn't working.
What do you dislike about the product?
Least helpful is the inability to curate analytics for individual talent that we have at our news station. I wishthere was an ability to look at other profiles to see how well their social content is doing. The current system of grouping talent is too cumbersome.
What problems is the product solving and how is that benefiting you?
The ability to post news stories on all social platforms at one time. Prior, we had to post on each individual platform and curate statsitifcs line-by-line. This has allowed us to easily analyze what is working for our audience vs. what is failing.
Sprout is great for social campaign management!
What do you like best about the product?
I love the features and reporting capabilities for campaigns and tags for each post!
What do you dislike about the product?
Sometimes accounts get disconnected for what seems like no reason. Also, some metrics sometimes look inaccurate.
What problems is the product solving and how is that benefiting you?
Social media management and campaign organization for social media
Sprout a great tool to work with Social
What do you like best about the product?
I think that reporting and insight analysis are really good on Sprout, it is really good for a weekly reporting and getting track on results.
What do you dislike about the product?
Nothing at the moment, i think it covers my necessities.
What problems is the product solving and how is that benefiting you?
I think the reporting tools are the ones solving my day by day work. With the tags it is helpful to get a pull of specific numbers.
Sprout makes scheduling simple
What do you like best about the product?
I like how you can post to several platforms at the same time with the click of a button. I also appreciate Sprout's reporting capabilities - it makes data analysis a breeze.
What do you dislike about the product?
I wish there was a way to publish at an optimized time for each individual platform - usually, the optimized time scheduling feature is the optimized time for one singular platform if you're trying to batchpost.
What problems is the product solving and how is that benefiting you?
Analytics all in one place.
Great all in one tool!
What do you like best about the product?
Managing and reviewing plans and analytics in one spot!
What do you dislike about the product?
Sometimes the channels disconnect and posts fail.
What problems is the product solving and how is that benefiting you?
We are able to be efficient with pulling analytics.
showing 1,091 - 1,100