Sprout Social
Sprout SocialExternal reviews
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Time saving software
What do you like best about the product?
I use Sprout Social mostly for the social media manegemt. I run 80+ social profiles across Facebook, LinkedIn, Instagram etc. Sprout lets me manage these and saves me so much time.
What do you dislike about the product?
Reporting and Listening don't always operare how I would like. The reporting sometimes has issues because of Meta/Facebook which is more their issue than Sprouts but at times it can be unreliable because of this.
What problems is the product solving and how is that benefiting you?
Time management, social monitoring and reporting. Scheduling through sprout is so helpful, but also Sprout doesn't charge based on the amount of social profiles you link unlike other social management platforms. My company is growing and we are always creating new accounts and with prior companies this came with a hefty increase in our monthly payment. Sprout let's us connect as many as we want with no extra charge. I also use the smart inbox tool to monitor messages and commenting accross our accounts and use the reporting to pull my monthly reports in one place.
Sprout Social Review
What do you like best about the product?
I really like the calendar layout and the easy option to chose which platform you want to post content on.
What do you dislike about the product?
I do not like that when posting stories through sprout, it does not allow you to use the features like links, polls, etc like the instagram app allows. I also have issues with constantly having to reconnect my profiles.
What problems is the product solving and how is that benefiting you?
Its making me have the ability to schedule out for the entire month, pick which times are best, and post for more than one platform at once.
Social Media Manager and professional in the nonprofit space
What do you like best about the product?
I like how intuitive and organized the platform is—it makes it easy to manage multiple accounts, schedule content, and monitor engagement all in one place. The reporting tools are also super helpful for pulling quick insights to share with stakeholders.
What do you dislike about the product?
I wish the platform allowed for more customization in reports and had deeper analytics for newer platforms like Threads, TikTok, and Bluesky. Sometimes the approval workflows can also feel a bit clunky for larger teams.
What problems is the product solving and how is that benefiting you?
Sprout helps streamline content planning, publishing, and reporting—saving me time and reducing the need to jump between platforms. It centralizes engagement and analytics, which makes it easier to track performance, respond to our audience quickly, and show ROI to stakeholders. It speeds up my workflow and improves my efficiency.
A Must for Businesses
What do you like best about the product?
Sprout Social helps us keep an ear in our customers' conversations. It's a big help to be able see and respond to guest mentions on social media, as well as track our growth, engagement, and most successful posts. We login daily to utilize the features.
What do you dislike about the product?
When providing search keywords for our brand name, "pizza ranch" we often are shown messages from people talking about putting ranch on pizza - not content about our brand.
What problems is the product solving and how is that benefiting you?
Listening to conversations on Twitter and Instagram. It removes multiple steps that we'd have to take on our own and provides the content in one place to manage and analyze.
Sprout has been an amazing tool for building our non-profit's social media reach and engagemnet.
What do you like best about the product?
I best like the Sprout's ability for brand listening, allowing us to view and engage with the conversation about our brand, whether or not it's happening on our own profiles.
What do you dislike about the product?
The interface can be a little wonky - especially when it comes to typing/pasting content into boxes, it can get glitchy.
What problems is the product solving and how is that benefiting you?
Sprout is helping us engage with new audiences and strengthen our current community, boosting membership.
Easy, intuitive interface
What do you like best about the product?
Sprout Social is a pretty intuitive program that makes scheduling posts and integrating across multiple platforms (Facebook, Instagram) super easy. We use it near daily. I appreciate the fact that it's a one-stop-shop for managing comments and DM inbox, and for storing assets for large groups of users. I also appreciate how easy it is to schedule posts in the mobile interface, which is helpful when uploading directly from platforms like CapCut.
What do you dislike about the product?
My main gripe is when a post gets rejected, it's not possible to edit and resubmit - you have to recreate the post entirely from scratch. This is tough because so often something will get rejected because of a very minor change and it would be easier to just pop in and make the edit than redoing the entire post.
What problems is the product solving and how is that benefiting you?
I really enjoy how easy it is to see at-a-glance which posts are performing well, and how easy the calendar interface is to see what is being scheduled for the month. it makes planning out content very intuitive and easy, and I don't find I have to use a bunch of other tools (separate content calendars, separate asset management platform, etc).
Empowered Our Advocacy with Comprehensive Reporting
What do you like best about the product?
I appreciate Sprout Social’s comprehensive features, which include social scheduling, reporting, and an employee advocacy tool that meets diverse needs. The intuitive setup was complemented by excellent support and abundant resources. Its user-friendly reporting boosts our content reach by 20%, and the tagging capabilities help us align content with brand messaging effectively. I value how the visually simple reports provide essential insights without overwhelming data.
What do you dislike about the product?
I wish for the employee advocacy program, we would have more reporting insights than what's currently in the platform. While I can see potential reach, I would love to see how each individual post is actually performing. It's important for our team to know the actual reach we are getting, the engagement rate of employee advocacy posts, and how much more overall engagement we are receiving.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for launching an employee advocacy program, boosting reach by 20% in a month. It offers strategic content tagging, comprehensive reporting, and social scheduling, benefiting my team's engagement and content analysis.
works well - reporting is a bit faulty sometimes
What do you like best about the product?
any updates from meta is quickly adjusts, everything works really well all the time
What do you dislike about the product?
reporting has sometimes fault in it, i think the reason is that meta adjusts all the time
What problems is the product solving and how is that benefiting you?
we use it for everything social media analytic, listening and managment
Makes Managing Content a Breeze
What do you like best about the product?
Very streamlined interface making it simple to navigate between profiles. Content Calendar is very user friendly and laid out in a way that allows for easy editing and re-scheduling posts.
What do you dislike about the product?
I don't utilize the reporting much. I find it a little difficult to understand the tracking across multiple profiles. Makes it a little convoluted.
What problems is the product solving and how is that benefiting you?
We have quite a bit of content coming in from many different areas, so having a place to keep it organized and schedule content into the future has been very beneficial. We previously used Hootsuite and found that it disconnected frequently and we experienced many bugs and issues. We have had a wonderful experience using Sprout Social the past year and find it very straightforward, useful and generally free of issues.
Intuitive and Time-Saving with Robust Reporting
What do you like best about the product?
I love Sprout Social's intuitive interface, which makes it easy to use even for newcomers. The analytics are presented in an easy-to-understand way, allowing me to effectively back up our strategies with numbers. The streamlined process for making posts across various platforms saves me time.
What do you dislike about the product?
It's on the spendier side of these tools.
What problems is the product solving and how is that benefiting you?
Sprout streamlines posting across platforms, saving me time, and presents analytics clearly, enabling me to support strategies with data.
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