Sprout Social
Sprout SocialExternal reviews
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Sprout Social has the potential to change the game for my organization!
What do you like best about the product?
The customer service has been top-notch. From my sales rep to support chat, everyone is there to help and it is so refreshing.
What do you dislike about the product?
It is not as intuitive as I would have originally thought, so there is a bit of a learning curve. I really appreciate all of the detailed articles and walk-throughs of the site, though!
What problems is the product solving and how is that benefiting you?
Sprout is freeing up capacity for me with scheduling tools. Also, sprout's analytics will be next-level when I start regularly pumping out content.
Great Software
What do you like best about the product?
I like best that we're able to post across platforms
What do you dislike about the product?
I disklike that we're unable to edit once a post has been published.
What problems is the product solving and how is that benefiting you?
It's allowing agency to post across platforms with a number of account holders making it efficient for social media management.
Sprout Social helps us keep a pulse on generosity.
What do you like best about the product?
The social listening function on Sprout Social helps us find unique, local stories of generosity and helps us keep brand health on track. By having the ability to listen in on conversations around kindness and generosity, we are better able to shape our internal and external messaging to better align with current themes and sentiment.
What do you dislike about the product?
We don't currently use Sprout's scheduling function for social media, as we have another tool that suits our needs better.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping us keep a pulse on the sentiment around our brand and find ways to better engage with key audiences.
A great 'all in one platform' for social media
What do you like best about the product?
its easy for posting and copying posts to other platforms
What do you dislike about the product?
the reports when manual editing sometimes crash
What problems is the product solving and how is that benefiting you?
easy to get analytics and sentiment for our brand
Great all-in-one social tool, but the price can be a blocker
What do you like best about the product?
It’s very easy to use and quick to set up — onboarding was smooth, and the team could get started right away. The range of features is solid, from publishing to analytics, and the reporting tools are among the best I’ve used. Customer support was always responsive and proactive, which made a real difference. We used it daily without friction, and it integrated well with our workflows.
What do you dislike about the product?
The main drawback is the cost. For our needs, it became hard to justify the spend over time, especially once we found a more affordable alternative that still covered the essential features
What problems is the product solving and how is that benefiting you?
Sprout Social allowed us to centralize listening, publishing, and analytics in one place, which saved a lot of time and simplified our processes. The listening tools helped us stay on top of brand mentions and trends, the management features kept our social calendars organized, and the analytics gave us clear insights to share with clients. Overall, it improved team efficiency and made it easier to deliver actionable insights quickly.
Great features and analytics.
What do you like best about the product?
I like Sprout Social's analytics the best. It has the best usage of showing us our data across time.
What do you dislike about the product?
I think the least helpful part about Sprout Social is the ease of scheduling the same posts on different platforms. I think there are still some kinks to work out when adjusting the posts for different platforms.
What problems is the product solving and how is that benefiting you?
Sprout is helping us track our campaigns and post our content. We also respond to our followers through Sprout.
User-Friendly with Strong Collaboration and Scheduling Capabilities
What do you like best about the product?
I like how user-friendly Sprout Social is and how I can collaborate with my colleagues on posts and ideas. I think it's a great platform for scheduling posts and also tracking performance. It helps us build out our social calendar across all of our regions, making sure we aren't posting duplicative things and we have a social plan intact.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use Sprout Social for social media posting and making a calendar. It helps build our social calendar across regions, avoiding duplications and ensuring a solid plan. It's user-friendly for collaborating on posts and ideas, plus great for scheduling and tracking performance.
Streamlined Social Media Management Made Easy
What do you like best about the product?
I really appreciate Sprout Social for its speed and efficiency when scheduling and reviewing posts. I especially like the ability to post across multiple social profiles while having full access to customize the content for each in one space, which saves me a lot of time. It avoids the need to duplicate content by default on various profiles, and I don't have to reupload an asset over and over again. The reporting features were a big factor in choosing Sprout Social over Hootsuite, and the initial setup was very easy.
What do you dislike about the product?
The cost is higher than most other platforms and I wish it did connect with Facebook Groups, but my understanding is that it is the Facebook API limitation, not one of Sprout.
What problems is the product solving and how is that benefiting you?
I find Sprout Social speeds up scheduling and reviewing posts. It lets me post across multiple profiles and customize content in one space without reuploading assets, saving massive time and avoiding duplicate posts.
A good platform for social media management
What do you like best about the product?
Easy to manage the workflow and approval process. Great for scheduling and uploading to multiple channels
What do you dislike about the product?
Sometimes a bit over complicated - the learning curve is steep.
What problems is the product solving and how is that benefiting you?
It helps us manage all of our content in one place - users can submit posts for approval, and administrators can schedule posts to post at a later date.
Sprout Social: Great plataform for SM Managers
What do you like best about the product?
Easy to post, edit, and respond to any messages.
What do you dislike about the product?
Unable to undraft multiple posts at a time
What problems is the product solving and how is that benefiting you?
provides easy posting and reports
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