Sprout Social
Sprout SocialExternal reviews
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Sprout Social - My experience
What do you like best about the product?
I like ease of use. Easily navigable. I also like the ability to export all post level metrics for further analysis.
What do you dislike about the product?
I'd like to be able to build customized reports from the reporting section. With some tools I've used in the past, you have greater flexibility in pulling modules in to build a highly customized and report. For example, pulling the top # of posts for a channel sorted by engagement rate, with a text box where we can provide more context as to these may be performing well. Instead, Sprout feels slightly limited in that we only get the pdf and csv exports.
What problems is the product solving and how is that benefiting you?
Sprout solves much of our needs in management of social media posting workflow. It excels in tracking of competitor posting for analysis and reporting.
Consolidates our comment inboxes to support the streamlining of our community management.
Consolidates our comment inboxes to support the streamlining of our community management.
User-friendly, great tool for social media success
What do you like best about the product?
Sprout Social has been a reliable platform for managing social media accounts for a variety of clients. I especially value the scheduling and reporting features, which make it easy to keep content organized and track performance across multiple accounts. The interface is intuitive and saves me time, allowing me to focus more on strategy and creativity.
What do you dislike about the product?
This is a minor issue, but as an independent contractor I wish I was able to keep track of my performance across accounts instead of going to each client profile specifically.
What problems is the product solving and how is that benefiting you?
Sprout Social mainly solves the problem of managing multiple social accounts efficiently in one place. Instead of logging into each platform separately, I can schedule, publish and track performance all from one dashboard. This saves me a lot of time and keeps me organized.
Social Media Management for Power Users
What do you like best about the product?
Sprout Social is straightforward to use, packed with features, and offers brands the insights they need to make informed decisions about their social strategies. The platform helps you gain a clearer understanding of how customers engage with your brand, whether those interactions are direct or indirect. With Sprout, you can plan and efficiently manage posts and campaigns all from a single, centralized location. I found it easy to integrate into our company's workflow and haven't looked back since.
Initial setup is simple. Connect your brand's social accounts and integrations, and you're all set. I use Sprout daily for monitoring and social messaging across multiple social networks. The Sprout Social team is proactive when it comes to outreach and making sure you understand all the resources available to you. I highly recommend connecting with a rep to make sure you're making the most of your subscription.
Initial setup is simple. Connect your brand's social accounts and integrations, and you're all set. I use Sprout daily for monitoring and social messaging across multiple social networks. The Sprout Social team is proactive when it comes to outreach and making sure you understand all the resources available to you. I highly recommend connecting with a rep to make sure you're making the most of your subscription.
What do you dislike about the product?
Sprout Social offers a wide range of features, which can make it feel overwhelming at first if you don't take the time to consult their support resources or team to better understand how to use the tool. Personally, I'm not very fond of the Sprout Social mobile app. I found it challenging to navigate and much prefer using the web app instead.
What problems is the product solving and how is that benefiting you?
Sprout Social makes social listening and management simple. We can easily schedule posts and campaigns, and monitor everything post-launch. We get pretty quick feedback from our audience, and Sprout allows us to review it all in one place, which is great.
Sprout Social Keeps My Social Media Organized and Measurable
What do you like best about the product?
To avoid needless switching, I rely on Sprout Social on a daily basis, which helps me consolidate social accounts. I am particularly fond of the publishing calendar. I also really appreciate the automated reports, as I am able to pull the data that the leadership team finds useful without spending a lot of time on needless spreadsheets. Being able to see both the engagement and analytics on the same dashboard really streamlines my workflow.
What do you dislike about the product?
The initial stages of the project were especially unusual modifying reports the way I did. Sometimes the mobile app is fine for quick checks, but I much prefer the desktop version for detailed analytics or scheduling. Features that can improve the overall user experience seem to be lacking.
What problems is the product solving and how is that benefiting you?
The problem of having too many logins, together with the scattered data, and unanswered messages is no more with me. Everything: content, metrics, and replies, is visible at the same time. I can now publish and respond a lot faster. My strategy backed by relevant data as opposed to mere guesswork,It's easier alongside data-driven results for leadership, and that’s relieved a lot of pressure at work for me too.
Great dashboard for managing multiple social media accounts
What do you like best about the product?
It's easy to see what account you're in and what your calendar looks like
What do you dislike about the product?
Like any platform, you have to figure out what the functions are called, where the buttons are and what function can be automated and how.
What problems is the product solving and how is that benefiting you?
Multiple people need to review and approve posts — how to we get them to everyone, make necessary edits
Scheduling posts
Maintaining a consistent posting schedule
Scheduling posts
Maintaining a consistent posting schedule
Sprout stuff
What do you like best about the product?
Tagging has made our reporting stronger. We leverage Advocacy a lot.
What do you dislike about the product?
There are some things you just have to try and learn on your own, especially in a niche B2B space. It's not a one size fits all.
What problems is the product solving and how is that benefiting you?
Making out sales team more comfortable with posting online.
Clear, Functional, Essential
What do you like best about the product?
I love that Sprout has all of my inboxes in the same place! Managing multiple accounts across platforms, its so much easier to consistently check Sprout rather than each individual account all day long. Sprout is constantly evolving and adding features, new platforms, etc. I feel like they're aways ahead of the curve!
What do you dislike about the product?
I feel like Sprout's analytics are always different than what I'm seeing in the native platform which causes a little discrepancy in our reporting numbers. I also don't understand how/why but it's always given me problems copying and deleting characters when they're highlighted.
What problems is the product solving and how is that benefiting you?
My problem is the number of accounts so I love that they bring them all together into one inbox.
A great solution for a small marketing team
What do you like best about the product?
Switching over from Hootsuite, Sprout Social was an easy transition and quick for us to get up and running. We use Sprout daily as our social media scheduler and for reports/analytics, so it makes it easy to have all of our accounts in one place.
What do you dislike about the product?
While there are a few settings/features that are beyond our budget in an enterprise plan, we're still able to operate effectively with what we have.
What problems is the product solving and how is that benefiting you?
With a small marketing team, Sprout Social takes on the tasks of listening, reporting and scheduling to free up our time to work on other tasks.
Sprout is easy to use and feature rich
What do you like best about the product?
The premium analytics is extremely helpful
What do you dislike about the product?
Missing a few small things like enriched Bit.ly data
What problems is the product solving and how is that benefiting you?
Reporting and being able to provide insight on how our content performs.
Great for analytics and organization
What do you like best about the product?
I love the campaign feature and scheduling ability.
What do you dislike about the product?
I wish their educational opportunities (on the Arb) were housed inside of the Sprout platform all in one.
What problems is the product solving and how is that benefiting you?
Allows us to pull reports much faster, allows multiple people to be able to schedule and look at numbers without having to have everyone have the social logins on their phone/desktop.
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