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IBM Apptio Costing

IBM Software

Reviews from AWS customer

4 AWS reviews

External reviews

190 reviews
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External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Chibueze N.

User-Friendly Financial Management with Minor Hiccups

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I find IBM Apptio to be very user-friendly, which enhances my experience significantly. The willingness of the agents and engineers to offer assistance whenever necessary is something I truly appreciate, as it ensures I can always get help when I encounter challenges. Additionally, I am impressed by the capabilities of IBM Apptio, especially highlighted during a recent conference, which encourages me to utilize it even more extensively. In my personal experience, it simplifies reporting processes, making it easier and more efficient to generate and analyze reports. Moreover, the initial setup was very easy, making the transition to using IBM Apptio smooth and stress-free. Given all these positive aspects, I confidently rate my likelihood of recommending IBM Apptio to others as a 10 out of 10.
What do you dislike about the product?
I am frustrated by IBM Apptio being slow when saving data. This issue is exacerbated by the fact that if I click out of the tab before the save is complete, it does not retain the entry, causing additional frustration and inefficiency in my workflow.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for project tracking and budgeting, and it provides better reporting and transparency in technology cost ownership. It's user-friendly, making reporting easier, although data saving can be slow.


    Karla V.

Streamlined Budgeting with Top-Notch Support

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I love how IBM Apptio is incredibly easy to use, offering a centralized and reliable system for planning, forecasting, and budgeting. The transition from labor-intensive spreadsheets to a tool where everything is stored under the IIP tool has been transformative, saving me significant time on budgeting activities. I particularly enjoy the feature that allows all team leaders to update their own data, allowing me to simply reconcile the information later, which streamlines the workflow. The initial setup of IBM Apptio was really easy, and the support team was crucial in ensuring a smooth transition and solid start. I appreciate IBM Apptio for effectively solving budget creation challenges and providing a robust platform that enhances our financial planning processes.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use IBM Apptio to streamline planning, forecasting, and budgeting, moving away from labor-intensive spreadsheets. It's easy to use, reliable, and centralized, saving our team time by enabling leaders to update their sections directly, which I reconcile later.


    Joan T.

Efficient Data Management, Needs Less Manual Input

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate the ease with which IBM Apptio allows me to pull data, offering quick access within minutes when it is needed urgently, such as when receiving a request from a CIO while they are in a meeting. This kind of rapid data retrieval is invaluable in my role for providing timely and relevant information. Additionally, I find the headcount tracking feature very effective for maintaining oversight of personnel-related metrics. These capabilities ensure that I can respond efficiently to high-pressure scenarios and maintain operational fluidity.
What do you dislike about the product?
I find the manual upload process in IBM Apptio to be inefficient and frustrating. It would be beneficial to have a more automated solution to streamline the data input task.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for IT budget planning and capital planning, helping identify over and underspending areas and benchmarking against market peers. It allows rapid data retrieval within minutes during meetings for budget details.


    Luke S.

Empowers IT Spend Transparency with Robust Visualization

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate IBM Apptio for its strong data model, which provides me with many opportunities for visualization. This robust feature creates trust in the data and insights we communicate, making it a valuable tool for facilitating discussions between IT and business regarding their spending. I also use it to create transparency in IT spend with customers, which is crucial for driving enterprise value discussions. These aspects of IBM Apptio make it incredibly beneficial for understanding the bill of IT and ensuring that all stakeholders are aligned on spending insights.
What do you dislike about the product?
I find it problematic that sometimes our technicians spend excessive time maintaining tables and backend operations to ensure smooth functionality. Additionally, there seems to be a need for IBM Apptio to focus more on presenting business value rather than just cost, as the current approach seems limited in that regard. Moreover, the initial setup process was lengthy and complicated, particularly in achieving the correct level of allocation and cost pool categorization, which could be improved for a smoother onboarding experience.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio to create transparency in IT spending, facilitating discussions between IT and business. It provides a strong data model and visualization opportunities, fostering trust in data insights.


    laura o.

Seamless Integration and Impressive Data Aggregation

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I love the ability of IBM Apptio to aggregate data, which is crucial for our operations. I enjoy the ease of creating dashboards and views with IBM Apptio, which caters to different audiences effectively, enhancing our communication and understanding. The initial setup of IBM Apptio was pretty easy, which made the transition smooth and stress-free. I would definitely recommend IBM Apptio with a top score of 10 for its overall functionality and support.
What do you dislike about the product?
There is nothing at this point
What problems is the product solving and how is that benefiting you?
I use IBM Apptio to provide delivery visibility, aiding in tradeoff decisions and smooth delivery flow. It aggregates data and allows easy creation of dashboards and views for different audiences.


    Lindy Q.

Centralized Data Management for Insightful Decisions

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I really appreciate IBM Apptio’s ability to combine lots of data sources together, which stands out as a significant feature for me. This capability allows me to aggregate data efficiently, providing comprehensive insights that enable me to make better decisions from a single source of truth. With IBM Apptio, I don’t have to spend extra time compiling disparate data from various spreadsheets or systems, which greatly enhances my productivity and decision-making process. Additionally, the seamless integration of data sources ensures that I can rely on IBM Apptio for accurate and up-to-date financial analysis, which was a key reason for transitioning from traditional spreadsheets. The transparency and comprehensive visibility into financial spending that IBM Apptio offers are crucial for achieving the business insights I need. The ease of accessing consolidated data undoubtedly contributes to my willingness to recommend IBM Apptio highly to others.
What do you dislike about the product?
I LOVE EVERYTHING!
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for end-to-end visibility in financial spending, integrating multiple data sources for better insights and decision-making without compiling disparate data.


    AJ M.

Comprehensive Capabilities Across TBM Domains

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
Breadth of capabilities across TBM domains, TCO tranches, etc.
What do you dislike about the product?
We need even closer collaboration between Apptio and IBM Consulting
What problems is the product solving and how is that benefiting you?
Robust analysis and informed decisioning


    Jocy S.

Effortless Reporting That Saves Time Every Month

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
The ease of use and it reduces the time it takes to do the reporting each month
What do you dislike about the product?
Nothing. I think it’s easy to use and we can navigate it easily
What problems is the product solving and how is that benefiting you?
Financial reporting. Makes it easier


    Chris L.

Effortless Forecasting and Comprehensive Cost Tracing

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
The ease of creating a forecast and the ability to trace cost all the way through the model.
What do you dislike about the product?
The UI of cost transparency could be simplified considerably.
What problems is the product solving and how is that benefiting you?
Allocating cost out to the business and planning and forecasting


    Akin A.

Visibility and Transparency with IBM Apptio

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
I have been using IBM Apptio for five years, primarily for IT cost management, and I am truly appreciative of the visibility it provides into IT spending. It equips me with insightful data crucial for management conversations, enabling us to make informed decisions. The aspect of cost transparency stands out to me the most, significantly aiding in IT planning by providing tower cost visibility. I also value the billing insight feature, which offers an in-depth understanding of our expenditures, further aiding in efficient financial management within our IT department. The setup process for IBM Apptio was not bad at all, and overall, I am extremely satisfied with the benefits it brings to my work, which is why I would highly recommend IBM Apptio to others, giving it a perfect recommendation score of 10.
What do you dislike about the product?
I sometimes find IBM Apptio to be slow, particularly when retrieving large amounts of data.
What problems is the product solving and how is that benefiting you?
I use IBM Apptio for IT cost management, providing visibility into IT spend, assisting in management conversations, and offering cost transparency and billing insights. It significantly aids in IT planning and provides tower cost visibility.