Smartsheet
SmartsheetExternal reviews
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Powerful Tool
What do you like best about the product?
Very good templates are available as a starting point for your particular task. Customization is fairly easy.
What do you dislike about the product?
Some of the programing capabilities are a little difficult to work with.
What problems is the product solving and how is that benefiting you?
We are using Smartsheet to manage a portfolio of leased properties to ensure expiry dates and notice dates are not missed.
Smartsheet Tool is useful but does have limitations
What do you like best about the product?
I like that I am able to use Smartsheet to complete real-time collaboration across sites on various enterprise level items such as Approved Supplier Lists, Audit Schedules, Program Timelines and RAID logs.
What do you dislike about the product?
My understanding is that Smartsheet can be leveraged for so much more but it is not very intuitive in other uses. The use as an online excel file is very straightforward. The solution would benefit from the addition of how to tutorials online.
It is also limited in how I can leverage the tool for meetings. It would be great to have a ppt integration that allows me to pull gantt charts into a ppt slide. Currently I have to build these out separately which creates extra, non-value added work.
It is also limited in how I can leverage the tool for meetings. It would be great to have a ppt integration that allows me to pull gantt charts into a ppt slide. Currently I have to build these out separately which creates extra, non-value added work.
What problems is the product solving and how is that benefiting you?
Real-time collaboration across the enterprise is much easier especially when your company has an aversion to SharePoint. It is also useful for creating Gannt charts.
Smartsheet review
What do you like best about the product?
Smatsheet helps me organize my project timelines by listing milestones and subtasks. It also lets me assign tasks to my resources to make sure all the resources are aware of their duties and complete them by the marked deadline. Smartsheet also allows the user to view a Gantt chart populated when you create the project plan. This helps project managers visualize their projects ahead of time. It is also free to use.
What do you dislike about the product?
Some "Smartsheet" functionality is hard to grasp and may need additional learning before you can use them. One example would be using predecessors; I found this feature harder to understand at first. But now, I use it daily, and there is a ton of documentation to help new users out.
What problems is the product solving and how is that benefiting you?
The main problem I am solving with Smartsheet is identifying how long a project will take and forecasting resources for tasks. I can also share smartsheet documents with the customer and discuss timelines of projects which is helpful. A benefit is that smartsheet is super easy to use and does not require much technical knowledge.
Recommendations to others considering the product:
I highly recommend Smartsheet as it is very useful in managing projects/visualizing Gantt charts. There is documentation to help use smartsheet too.
A musing tool in managing worflow and people using spreadsheet.
What do you like best about the product?
Has an extensive collection of dashboards that are very easy to navigate and use.
The Gantt Chart for project scheduling and management.
Allows for translucency with collaborative members.
The Gantt Chart for project scheduling and management.
Allows for translucency with collaborative members.
What do you dislike about the product?
No animosity at all. Has effective dashboards that help to have a comprehensive view over the project.
Effective in streamlining internal communication between teams and departments.
Effective in streamlining internal communication between teams and departments.
What problems is the product solving and how is that benefiting you?
Automating workflows.
Organizing information into card, grid, calendar view, and Gantt for easy sorting.
Tracking progress in real-time.
Visualizing tasks in Gantt Chart.
Organizing information into card, grid, calendar view, and Gantt for easy sorting.
Tracking progress in real-time.
Visualizing tasks in Gantt Chart.
Recommendations to others considering the product:
Multiple project views.
Data Entry.
Intuitive.
Data Entry.
Intuitive.
Intuitive tools to enable seamless business and project/program management capabilities
What do you like best about the product?
* Versatile tool designed for business users to use with minimal training and without IT support
* Enables transparency top to bottom with dahboards
* Support centralization of data for decision making
* Enables transparency top to bottom with dahboards
* Support centralization of data for decision making
What do you dislike about the product?
* New apps are not always fully baked with released and don't follow the logic of existing apps. It creates confusion for users.
What problems is the product solving and how is that benefiting you?
We streamlined our PMO process by building templates (project plan, weekly status report) and executive summary reports used across the organization to drive client readiness. In a short amount of time (less than 6 months), we removed frictions and escalations in the organization.
We built a customer request process in Smartsheet that supports growth revenue by giving the right level of information (via notifications, approval workflows, etc.) to account management and ultimately resulted in cutting deliver turn around time and increasing client satisfaction.
We built a customer request process in Smartsheet that supports growth revenue by giving the right level of information (via notifications, approval workflows, etc.) to account management and ultimately resulted in cutting deliver turn around time and increasing client satisfaction.
Recommendations to others considering the product:
I would recommend mapping the processes you are building in Smartsheet to identify gaps and pain points before starting the implementation. I'd also recommend for the first implementation to add a launch package to your agreement and benefit from Smartsheet consultants through the process. And lastly, I strongly recommend getting certified as it will give you a basic understanding of Smartsheet.
A good easy to use tool
What do you like best about the product?
Ease of use
Excel style format
Ease of Collaborartion
Excel style format
Ease of Collaborartion
What do you dislike about the product?
every task owner requires an account. sometimes the customer is a task owner and they are not using smartsheet so you have to force them to use the tool
What problems is the product solving and how is that benefiting you?
Gant charts, scheduling, collaboration
Smartsheets does it all!
What do you like best about the product?
The templates!! I've been a user of Smartsheets for several years now and have only recently discovered the templates feature. This has been incredibly helpful for other tasks that I normally would do outside of Smartsheets.
What do you dislike about the product?
I don't really have any faults. Smartsheets has steadily covered all bases for the things that I need.
What problems is the product solving and how is that benefiting you?
Resource management and spotting any bottlenecks early.
Detailed and high level project planning
Task management
Budgeting
Detailed and high level project planning
Task management
Budgeting
Recommendations to others considering the product:
Immerse yourself into it. There is so much functionality available.
Very good so far. It is super clear to see the progress, tasks, timelines, etc. Super cool tool
What do you like best about the product?
The easiness to view the overall picture; The ability to coordinate with different teams; The capability to keep track of progress; No competitions, but complementary
What do you dislike about the product?
sometime time is hard to change just because the lines are under a section. Maybe this is an advantage to force me changing the time for all lines.
What problems is the product solving and how is that benefiting you?
scheduling; communications with different teams; no financial benefit yet by using this; more productive by the strengthened communication;
Solutions oriented intuitive program that will help you work more efficiently!
What do you like best about the product?
Smartsheet has solved multiple workflow bottlenecks, increased productivity, added valuable insight to multiple areas in our company that needed eyes as well as positively influnced our sales program and kept sales organized in a way we were previously missing which has boosted sales and increased profit.
We are also learning about WorkApps and will be building ours out in the near future which is super exciting!!
When and if we run into a snag the customer support is second to none! We have always been very well taken care of, never left hanging waiting for a reply and issues are solved quickly without issue.
Our team has dealth with several different programs and platforms over the past 6 years and by bringing Smartsheet in we were able to cut out three other (expensive) programs because Smartsheet offered better options that suited our needs and are easy to use and impliment into our everyday workflow.
Smartsheet is a program we use on a daily basis, throughout the day and it crosses over all teams. There is something for every team member to make their worklife easier.
Integrating Smartsheet into our daily workflow has been simple and with the support of the Smartsheet team it has been even easier than any of us anticipated.
We are also learning about WorkApps and will be building ours out in the near future which is super exciting!!
When and if we run into a snag the customer support is second to none! We have always been very well taken care of, never left hanging waiting for a reply and issues are solved quickly without issue.
Our team has dealth with several different programs and platforms over the past 6 years and by bringing Smartsheet in we were able to cut out three other (expensive) programs because Smartsheet offered better options that suited our needs and are easy to use and impliment into our everyday workflow.
Smartsheet is a program we use on a daily basis, throughout the day and it crosses over all teams. There is something for every team member to make their worklife easier.
Integrating Smartsheet into our daily workflow has been simple and with the support of the Smartsheet team it has been even easier than any of us anticipated.
What do you dislike about the product?
To be completely transparent there are not things I dislike about Smartsheet. There are things in every program and platform that could run differently and/or smoother at times, however, with Smartsheet I do not find myself saying that much at all.
Currently there is nothing I can say I dislike, I am more than happy, as is out team!
Currently there is nothing I can say I dislike, I am more than happy, as is out team!
What problems is the product solving and how is that benefiting you?
Several months ago we were able to terminate our user agreement with a different older and bulkier CRM program and bring that information to Smartsheet.
I spearheaded the project in order to not only save money for the company, but more importantly, to make our sales process and customer management tool fit our needs within a program that is intuitive and user friendly for all.
I was able to automate a workflow that puts information where we want it which enables the team to stay in the know when it comes to sales & sales trends. We have been able to create reports that give us the information we need in order to focus our energy in the right places and strategise for current and future success of our company and the clients we serve.
Our old CRM has NOTHING on Smartsheet! We have already seen a huge increase in organization, employee buy in, project management, client retention, sales trends, and profitability.
I spearheaded the project in order to not only save money for the company, but more importantly, to make our sales process and customer management tool fit our needs within a program that is intuitive and user friendly for all.
I was able to automate a workflow that puts information where we want it which enables the team to stay in the know when it comes to sales & sales trends. We have been able to create reports that give us the information we need in order to focus our energy in the right places and strategise for current and future success of our company and the clients we serve.
Our old CRM has NOTHING on Smartsheet! We have already seen a huge increase in organization, employee buy in, project management, client retention, sales trends, and profitability.
SmartSheets is the best project management tool.
What do you like best about the product?
I like that there is now an app for my computer, tablet, and phone. I always have access to it and it updates in real time. I like how easy it is to use, and everyone that I share a Sheet with understands it seamlessly.
What do you dislike about the product?
I have 20+ projects that I am managing. I like to "set a reminder" to remember certain deadlines. When I get the reminder in my email, I don't know what project the task is for. I wish the project name could come with the reminder.
Please add more colors.
Please add more colors.
What problems is the product solving and how is that benefiting you?
All teammates know their tasks, when it is due, and how long it should take to do. Accountability at its best.
We need to prepare design/construction schedules for clients and they look great in SS.
We need to prepare design/construction schedules for clients and they look great in SS.
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