Smartsheet
SmartsheetExternal reviews
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Must Have Project Management Tool
What do you like best about the product?
Smartsheet has adapted to the various PM methodologies, and their product easily produces GANTT charts, kanban boards and task lists. So easy to use and adjust to. Such a time saver compared to the previous PM tools I've used.
What do you dislike about the product?
Copy and paste feature should be improved. The sub-tasks become main tasks.
What problems is the product solving and how is that benefiting you?
Smartsheet makes project management much easier. The workflows ensure that assigned task owners are reminded of their schedules and tasks. Adjusting work hours and plotting holidays takes away worries for timeline accuracy.
Your one stop shop for managing agile, project and plrtfolios
What do you like best about the product?
The recent addition of AI feature has help us to create formulas quickly giving a few easy prompts. It suggest report and documents depending on the requirement. Overall, this is the best tool for project managers and I can't get enough of it
What do you dislike about the product?
Whilst there will be room for improvements. Certain UI can be improved. Overall I am satisfied with the product
What problems is the product solving and how is that benefiting you?
I am running a few project where we need to adopt agile methodology. It has easy for me to adapt and configure the taks as a jira board
Recommendations to others considering the product:
Definitely. Will refer smartsheets to friends and colleagues
SmartSheet - Healthcare
What do you like best about the product?
Our PMO has used Smartsheet as our main project management tool for almost 5 years now. The usuability features Smartsheet provides and the consistent updates has helped our group streamline our processes and deliver the quality work we strive to provide our healthcare system.
What do you dislike about the product?
Lack of document housing capability.
Dashboards are still somewhat complicated to make but have improved.
Dashboards are still somewhat complicated to make but have improved.
What problems is the product solving and how is that benefiting you?
Dashboards and timeline features. This latest update has helped us re-evaluate how we use our sheets & metric sheets to present to our C-Suite, Director Group, and board.
Smartsheet for Project Management review
What do you like best about the product?
The Smartsheet concept and one stop login.
What do you dislike about the product?
Limitations on cross-sheet references and 'look ups'. No way to backup, clone, or transfer SmartSheet connectors.
What problems is the product solving and how is that benefiting you?
Better tracking of key deliverables in one place with real-time data from SFDC. The Dashboards are easy to share with the customer via the publish option or print to PDF.
Recommendations to others considering the product:
If you are managing projects by spreadsheets or MS Project, you can easily import your data into Smartsheet to get started and have all your data in one place.
Smartsheet is a great, dynamic planning tool that helps improve the team success.
What do you like best about the product?
I appreciate that it is dynamic in the sens that you can link all the dates together to ultimately know the date that your product may be released based on other timing that is happening in the release.
What do you dislike about the product?
I would really like to have the ability to select custom colors that match my company's branding. This would help me create a beautiful dashboard that would make more sense for my company.
What problems is the product solving and how is that benefiting you?
We traditionally were using powerpoint to track our timelines for our roll-outs of certain products, using Smartsheets has alllowed us to be more dynamic in how we plan the product releases that we have.
Recommendations to others considering the product:
I would recommend Smartsheets as a dynamic planner for product management
Smartsheets makes my work much easier and more streamlined
What do you like best about the product?
I love the automation and form features in smartsheets. I created a form for our community to request support for our information systems. When they submit a request I get an email and with the check of a box, I can trigger an automated email. I appreciate that I can include the field values in my response to the person and that I can even limit it to just a message or specific fields. This has decreased the need for us to send an individual email and go back and forth looking between the message and the sheet. Everything is in there already! I really like the form features, Smartsheets has made it very user-friendly when setting up and building logic for a form.
What do you dislike about the product?
With automated messages, the person who receives the message can only reply to the person who set up the automation. I wish I could edit the reply-to option so that when a person wants to reply to the email they receive, I could define who would receive that email. I would also like to be able to freeze columns, I'm not sure if this feature exists, but it would be really helpful for when I have a lot of columns and still need to see data from the first column. When I create a message for automation, the text window is VERY small. I want to be able to see the entire message without having to scroll. I would also like formating options for the automated message. This would be a huge improvement. Another suggestion would be to include an option that allows users to view a translated version of a form. For example, if a person speaks Spanish, they should be able to click a button that translates the form into Spanish.
What problems is the product solving and how is that benefiting you?
1. Previously, I would receive random email requests for new user accounts to be created because a user tried to log in, but their account was not set up in our system. With Smartsheets, I'm able to set up the account, collect important information about the account created, and also send the new user an email with a link to log in to the system. This has prevented people from sending emails with requests to create new accounts. Now the new user doesn't have to "guess" if their account has been created.
2. We are using Smartsheets for our community support requests. If they have a problem, we are notified of the submission of the request. Then we work to resolve it and can check a box to automate a message with a solution. I've realized how much easier this makes it for our community members and for us. We include the fields in their message and can even include a custom message based on a field in the sheet.
2. We are using Smartsheets for our community support requests. If they have a problem, we are notified of the submission of the request. Then we work to resolve it and can check a box to automate a message with a solution. I've realized how much easier this makes it for our community members and for us. We include the fields in their message and can even include a custom message based on a field in the sheet.
Recommendations to others considering the product:
It's a great product with so many helpful features. The automation you can create will make streamline so much of your work and update your sheets for you.
Team collaborations
What do you like best about the product?
I find helpful how team members can collaborate in a document and track changes.
What do you dislike about the product?
I would like to track changes live without refreshing the page.
What problems is the product solving and how is that benefiting you?
It's more organized and has more widgets to incorporate in the document.
Recommendations to others considering the product:
N/A
Excellent tool filled with useful features!
What do you like best about the product?
Smartsheet is a great tool because it serves as a one-stop shop for different aspects of a project. The feature I like the most is being able to design a workspace for each project then having individual sheets for each aspect of the project e.g. Project plan, RAID log, Action Log etc., all in one place.
What do you dislike about the product?
It can sometimes feel a bit too much like Excel, especially when designing a Project Plan. I am referring largely to an aesthetic point of view. Over time I would like them to find a way to make it more distinguished and fill it with different features to make that possible.
What problems is the product solving and how is that benefiting you?
It's a great tool for managing projects and is quite easy to adopt for people with little to no experience. I also like their license structure which allows sharing of sheets with everyone quite straightforward.
Recommendations to others considering the product:
It's a great tool if you are a Project Manager as it really helps you stay organised and keep on top of your tasks.
Amazing Functionality - one of a kind
What do you like best about the product?
Smartsheet has a great audit history. Audit trails are very critical in most fields. It details everything from what changes are made and who performed these changes.
What do you dislike about the product?
I dislike the fact that forms do not have version history. Making changes to forms and releasing the new version allows to backtrack at a later date to revert to the previously existing form. There are workarounds, but the 100 form limit really makes the workaround difficult.
Another functionality missing is approvals for changes to a form. Changes can be made in realtime, and that limits an approval process.
Another functionality missing is approvals for changes to a form. Changes can be made in realtime, and that limits an approval process.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us manage inventory, get approvals for time off, allows the creation of forms in fields of human resources, tasks performed, checklists and much more. Smartsheet helps go paperless but still record all the pertinent information needed.
Recommendations to others considering the product:
There are tons of applications when using Smartsheet. You will need a dedicated person for buildout, but there are many resources SmartSheet provides to help with this. Time will be the main investment.
SmartSheet Review
What do you like best about the product?
SmartSheet is extremely helpful in terms of version controls and ensuring the information on it is the most up to date and accurate.
What do you dislike about the product?
I am unable to edit the documents unless I am given proper permissions to do so.
What problems is the product solving and how is that benefiting you?
The problems I am solving with SmartSheet is gaining visibilty on my Sales Team's pipeline and anything that needs to be escalated.
Recommendations to others considering the product:
SmartSheet is a great upgrade to utilize instead of sharing around multiple excel documents.
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