Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great Upgrade if you are project managing in Excel
What do you like best about the product?
I really like that the format of Smartsheets is similar to that of an excel document. I think most business people are pretty comfortable in an Excel document, so moving into smartsheets is an easy move vs. a different project management tool where a new format would have to be used as well.
I also like the various templates available and the easy approach to customization. There are a lot of automations and other add-ons too, It seems to me that Smartsheets has been innovating quite a bit over the last few years and is constantly improving their product.
I also like the various templates available and the easy approach to customization. There are a lot of automations and other add-ons too, It seems to me that Smartsheets has been innovating quite a bit over the last few years and is constantly improving their product.
What do you dislike about the product?
I do not like that I cant make multiple tabs under one smartsheet, instead I have to make multiple sheets. I also think Smartsheets is maybe not the most robust when it comes to project manage because of the format of an excel-like document, it is hard to add a lot of detail. There are a few different views you can change too, but its still comments and field based vs having a description and a full project view
What problems is the product solving and how is that benefiting you?
Tracking tasks across different areas of the marketing organization. This helps me have a source of truth that is a live view of what tasks we are all working on.
Smartsheets Business Review
What do you like best about the product?
The most beneficial aspect of Smartsheets is that all your data can be in one place, such as notes, attachments, and contact information. The system is easy to use as the structure is similar to other spreadsheets but with more bells and whistles.
What do you dislike about the product?
There are several limitations to Smartsheets. One major limitation is that you can't unhide only a couple of columns in a sheet. If you want to see something, you have to unhide all and rehide the columns you do not want to see. This is a time consuming process if you have a very large sheet.
What problems is the product solving and how is that benefiting you?
The benefit that Smartsheet has for my team is that it can easily be shared with internal and external users. It eliminates barriers to collaboration! It also increases efficiency as the team can comment on specific rows and it sends timely updates to the team.
Keeping it Simple is Smart!
What do you like best about the product?
To be able to have multiple users at the same time and also have the data from all users to update and create reports and upload them into a dashboard while having the same data available from your cell phone..
Perfect tool!
Perfect tool!
What do you dislike about the product?
The option to use a full screen in the reports and also to have a wider dashboard, that i think can help a lot more so that we can provide more information to each screen and be better.
What problems is the product solving and how is that benefiting you?
The problem i think that is solving more is the gap that you have when a team has many files of the same information, and when smart sheet we are preventing that we double dip in the data, or have the delay in time
Perfect for project planning and visibility
What do you like best about the product?
Smartsheets is like Excel on steroids with added Project Management features. Add in formulas, dynamic reporting, and dashboards and it's a powerful tool!
We've been able to make exactly the right information available to stakeholders via dashboards, which has decreased the number of questions asked to our team and increased trust we're working on the right things. The template sets are an amazing resource for getting started, and the documentation, training videos, webinars and community forums are so helpful in figuring out pretty much anything you need to do.
We've been able to make exactly the right information available to stakeholders via dashboards, which has decreased the number of questions asked to our team and increased trust we're working on the right things. The template sets are an amazing resource for getting started, and the documentation, training videos, webinars and community forums are so helpful in figuring out pretty much anything you need to do.
What do you dislike about the product?
I find the formulas a bit tricky (both in concept and syntax), but I've always been able to figure out what I need via the documentation and community forums.
What problems is the product solving and how is that benefiting you?
We use Smartsheets to communicate and track both within the team and outside of it.
We track our projects against a baseline we set at the beginning to better understand current status, and also to better estimate for future development work.
We make our current projects and recent releases visible via a dashboard, significantly decreasing the number of questions coming into our team.
We track our projects against a baseline we set at the beginning to better understand current status, and also to better estimate for future development work.
We make our current projects and recent releases visible via a dashboard, significantly decreasing the number of questions coming into our team.
Best Management Product; Better than Excel
What do you like best about the product?
It took me a while to figure out how to fully use the potential of SmartSheet. I run logistics for a global sponsorship department and we have some of the same event year after year so being able to create the templates for almost 15- 20 events per year is fantastic; especially since each of those events requires 3 sheets. The level of customization I use and training my team to understand my madness is so helpful. The notifications I set up for my team is perfect so now everyone pays attention when they're needed instead of brushing off notifications.
What do you dislike about the product?
The only thing I don't like is that I can't customize that first primary column like the other columns. It's only able to be a text column which is the only thing I harp on.
What problems is the product solving and how is that benefiting you?
I'm the only person running sponsorship logistics in my company so it's much easier to have everyone adapt to my needs and the number of details I need them to review for our events. I've been able to become more efficient and have better communication with other departments in my company.
Smartsheet tracks all of our project information in one place!
What do you like best about the product?
Smartsheet has been great for organizing all of our client's and all details of each project as it moves through the production process. Smartsheet allows us to navigate through different sheets and link information across different departments where it is relevant.
What do you dislike about the product?
Smartsheet took a little bit of getting used to and in some situations there is redundant data entry across different sheets. In some situations we do not want to link sheets with each other so there is a little bit of recreation.
What problems is the product solving and how is that benefiting you?
Smartsheet works great for me and my company because it allows multiple users to view the same information at the same time. We can lock information that is only pertinent to be viewed by certain users and information can only be altered by specific users. Smartsheet also allows updates to be made and viewed by other users in real time. This is essential for communication across multiple departments. This is also a great product for companies that have remote employees as well.
Easy to use, but robust project management application
What do you like best about the product?
I like how easy it is to customize each workspace for exactly what each project needs. No project is the same, so trying to reuse a template is not feasible. Smartsheet also allows me to use components built in other workspaces modularly.
What do you dislike about the product?
Exporting data to other applications, such as Excel, does not always work that well. There is a frequent need to share tasks in a project plan with other stakeholders on a project without sharing the workspace, and this is a bit of a pain.
What problems is the product solving and how is that benefiting you?
My organization has developed a framework to capture all of our project reporting requirements in a Smartsheet workspace, that can then be customized for each engagement. Having this all in one space, rather than separate tools is very convenient.
Great Tool....like most things, it has a little room for improvement
What do you like best about the product?
Smartsheet is a powerful cloud-based project management tool that can help teams to streamline their workflows and improve collaboration. Its flexibility, allows processes to fit their specific needs. Additionally, the real-time collaboration make it easy for team members to work together and share information, leading to improved communication and productivity.
What do you dislike about the product?
Integration with Smartsheet with other tools, like Power BI for example as well as SankeyMatic graphing would be nicer. From my experience there is room for improvement here, I know there are work arounds...however very cumbersome. Resource Manager also seems to be difficult as well.
What problems is the product solving and how is that benefiting you?
Project and Program management are the biggest things that Smartsheet is helping me solve, also the visualization of graphs in tremendous in me helping executives in "whats going on" with projects/programs
Powerful but difficult to learn
What do you like best about the product?
I like the customization options for the dashboards and the ability to pull in lots of data from other sheets. It's helpful that we can link multiple sources of data together in one place without needing a "common denominator" like we would in an object-based product such as Workday. This helps us fill in the gaps when Workday doesn't allow us to link some data together (without spending several hours customizing in Workday).
What do you dislike about the product?
The actual UI to reference other sheets has had a steep learning curve in my organization. We had a Smartsheet superuser who left, and it has taken us a while to learn. While it's great we can link from so many different sources, it can be overwhelming to navigate through the UI and track down our points of reference. Maybe a best practices tutorial for all new users could be good - I'm sure this exists somewhere, but I had a hard time finding tutorials on the site.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving project management issues for us to keep our stakeholders on task and highlight key milestones needed to complete our time sensitive projects.
Smartsheet Superuser
What do you like best about the product?
The most beneficial aspect is collaboration. I appreciate the support and community around Smartsheet. They guide our organization in building tools or workflows by answering questions, providing solutions, and suggesting ideas.
What do you dislike about the product?
The least helpful aspect is the limited access and tools to troubleshoot advanced problems. At a certain point, our organization was running into bugs/issues that only support could address. These bugs/issues would be easy to solve in other software we use because they had the tools and global access for us to do so.
What problems is the product solving and how is that benefiting you?
Smartsheet provides our organization with accountability, efficiency, and history. We had information scattered across different software, which was inefficient and frustrating for employees. By consolidating into one primary workflow management system, we could assess and track responsibilities, improve and study inefficient processes, and save history as teams changed.
showing 9,711 - 9,720