Smartsheet
SmartsheetExternal reviews
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I use Smartsheet everyday, love the customization
What do you like best about the product?
I have been able to customize Smartsheet for precisely what I need. I work in higher education and can use Smartsheet to track student attendance, makeup work, substitute teachers, etc. When my company didn't have any other platforms we could use for our needs, Smartsheet could be customized to meet those needs.
What do you dislike about the product?
Honestly, the only downside is that I have so many active Smartsheets that I can easily lose track of them. I use the favorite feature in Smartsheet, but I find bookmarking the Smartsheets I use most to my browser works well for me.
What problems is the product solving and how is that benefiting you?
If I didn't have Smartsheet, I wouldn't have a clean, cohesive way to track student absences in each Course we run and throughout the year. Sharing sheets with people and giving them view-only access helps as well.
Great tool for project management
What do you like best about the product?
Smartsheet has been tremendously helpful to our internal project management flow. I love that Smartsheet is easy to use, constant opportunities to receive support/assistance from the Smartsheet team, and the ability to share sheets with internal and external collaborators. I also enjoy many of the automation features because they allow our team to keep track of tasks/projects and receive reminders of upcoming deadlines. The customization within Smartsheet makes it very beneficial even for the most novice user.
What do you dislike about the product?
I would love to see more literature on using more complex formulas. Overall, Smartsheet does a great job providing some literature and examples, but there have been times when I have struggled to implement a formula. Also, it would be nice to search within a sheet - the search feature does not work very well.
What problems is the product solving and how is that benefiting you?
Project planning and management, in addition to task management, were issues within the team before the purchase of Smartsheet. The use of Smartsheet has allowed us the opportunity to stay organized, maintain a transparent schedule with collaborators, and schedule tasks with improved rates of meeting deadlines.
Smartsheet is perfect for the business setting
What do you like best about the product?
I like most that it allows more than one person to log in and collaborate. It is the perfect tool for a team of individuals to work together on something or to easily access and keep each other up to date on the latest.
What do you dislike about the product?
Something that I dislike about Smartsheet is that sometimes it can be hard to create a spreadsheet completely customizable like you can with an excel sheet. The formulas are nothing like they are with excel.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us as a team to be able to log, track, manage, and easily view what tasks are left to get done. Who is doing them, and when they are getting done so the whole team is aware and can see when something is completed.
Excel Who?
What do you like best about the product?
Smartsheet provides an excellent organizational tool that is easy to adapt to suit your needs. We have a macro-heavy sheet for tracking workload and schedules. We also use smartsheet as an online excel substitute in cases, building out checklists, constraint logs, etc. The flexibility and collaborative asset is very helpful.
What do you dislike about the product?
More of an organizational critique, editors of a sheet have access to the data, but only admins can adjust columns and headings. In many collaborative cases, adding columns is required to better categorize information. Most team members will add users as Editors by default, rather than Admins.
What problems is the product solving and how is that benefiting you?
Smartsheet provides a central source of information. For a weekly action meeting, we are able to use a unified document to keep track of what happened in the past, assign tasks accordingly, track dates, and more. Always knowing where to go for up to date info is critical, and Smartsheet is a huge help in that.
Ran into bugs
What do you like best about the product?
I like the ability to be able to proof items. I like having tracking and templates for quick creation of projects.
What do you dislike about the product?
There seem to be a bunch of bugs still. Often time I am unable to tag the correct people. Sometimes the person's name doesn't show up as being taggable. There is also no option to untag a person in the review process in case they were incorrectly tagged or no longer needed to be tagged on a proof. I recall a tab that showed proof request but that seems to have been removed also.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to assign all the different tasks that are involved in an advertising campaign. Smartsheet helps keep track of all the different moving parts.
Good product, but not for Project Managers
What do you like best about the product?
It is intuitive, it rolls up well.
handy as it is not a software and easy to acces and share link as well as add members to a project (in my case as project manager)
handy as it is not a software and easy to acces and share link as well as add members to a project (in my case as project manager)
What do you dislike about the product?
Too static. Sometimes there are no options.
When creating a dashboard. Can't change colors or pies or bars. widgets and fonts are very limited.
Also too many steps for a simple dashboard, it could be great to get figures directly from the main project plan, instead of having to create reports for each one (or almost) of the widgets to be included in it.
When creating a dashboard. Can't change colors or pies or bars. widgets and fonts are very limited.
Also too many steps for a simple dashboard, it could be great to get figures directly from the main project plan, instead of having to create reports for each one (or almost) of the widgets to be included in it.
What problems is the product solving and how is that benefiting you?
i use it to monitor the process of our projects.
Honestly, it has improved, BUT is is not a Project Management tool. Gant charts are horrible to visualize. it is not flexible
Details can't really be included as it would created a never ending sheet
But keeping it simple hepls other stakeholders to know where we stand with the reviewed project
Honestly, it has improved, BUT is is not a Project Management tool. Gant charts are horrible to visualize. it is not flexible
Details can't really be included as it would created a never ending sheet
But keeping it simple hepls other stakeholders to know where we stand with the reviewed project
Easy to use and great for collaboration
What do you like best about the product?
My favorite thing about Smartsheet is how it is easy to use and share amongst our team to ensure for efficient collaboration and tracking of workflow. I am a big Excel user, but switching to Smartsheet has been helpful and even has a function to export to Excel.
What do you dislike about the product?
The only downside I can think of is the formulas are a little confusing to use at first, and the overall UI seems a bit outdated, so I would like to see improvements in this area.
What problems is the product solving and how is that benefiting you?
It is helping me track our PR features and have this document live in an area that the entire team and management can access if they need. We also track and update our team KPIs, and I like this because we can add comments on whats going on and expand a bit more on each item.
A handy software that's easy to use and has multiple functions
What do you like best about the product?
I love how easy it is just to create sheets and have other users modify them. The functionality is much less intimidating for users who are unfamiliar with Smartsheet and how it functions.
What do you dislike about the product?
The only issue might be licensing, meaning not everyone can create a sheet. But this is more of a business application, so licensing users makes sense. Ultimately, there really isn't anything that I dislike about Smartsheet.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to create organized documentation of various work projects and track productivity easily. The business performance has improved due to using Smartsheet for different tasks. Microsoft Excel is a tool often used and compared to Smartsheet. Many novice users find Excel intimidating but find that Smartsheet can quickly provide them with what they need to manage.
Useful, but a steeper learning curve than Excel
What do you like best about the product?
The ability to link between sheets easily, find them all in one place, have them stored on their own servers, and their expanded functionality is all extremely useful. Specifically, I like that I can favorite just a few that are specific to me, rather than having to search through folders and folders of different things to find them. The most recently viewed feature is also nice when going back and forth and I find that linking sheets to each other operates quite a bit better than anything I could do with Excel.
What do you dislike about the product?
The learning curve for Smartsheets is pretty high. All the functionality is great, but generally requires attending the webinars to truly use to its greatest potential. Excel has been around for long enough that there are plenty more users, forums, and general resources to help out when you get stuck. Additionally, most offices will buy enough licenses for MS Office Suite for their entire office staff - not so with Smartsheets, which leaves managers and others to assume the task of creating the sheet, etc for someone without a license. I don't see a point in buying a license for an employee that might only need to make a single sheet, either, but I'm not sure what the fix for this would be.
What problems is the product solving and how is that benefiting you?
Smartsheet makes it easier to note who should be on what task, when they should be doing it/how long it should take, and what the next step in our process should be. By linking with other sheets that are filtered by person, they also make it easier for individuals to see a list of their own tasks and priorities.
Smartsheet is AAAMMAZZZING
What do you like best about the product?
I like the form function it allows those who are not good with excel to still add data to the spreadsheet. I also like the automation function. It is ms excel on steroids.
What do you dislike about the product?
There is honestly very little I dislike about Smartsheets. My whole company is really obsessed. May be setting up a dashboard could be more user-friendly i did not find the videos all that helpful while I was learning.
What problems is the product solving and how is that benefiting you?
Smartsheet's automation function with the forms really helped as we transitioned into a more technology-forward company. The pandemic for example was the first our company went remote and IT was able to create a form to get an inventory count on all equipment via the smartsheet form instead of having to contact everyone directly or cipher through 100s of emails. So it is helping us become more efficient.
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