Smartsheet
SmartsheetExternal reviews
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Efficient Management Tool
What do you like best about the product?
I primarily use the product to produce a gant chart for my projects schedules. I like how intuitive the tool is to use and that it provides the ability to easily update my project as it tracks and develops. I often find myself updating the gant on a monthly basis and have become accustomed to using SmartSheets to get the job done.
What do you dislike about the product?
I find it tough to start new projects. The interface in finding new projects could be more easily available. I often have to click through multiple pages to find the template I am looking for.
What problems is the product solving and how is that benefiting you?
It is helping me keep my project schedule up-to-date which I distribute to my subcontractors. This helps me with keeping everyone on track with the project and ensure that we are maintaing the progress needed on the project.
The better tool for sheets and dashboards that doesn't require IT
What do you like best about the product?
I love the feature of adding attachments and proofs to individual lines of a sheet, as well as comments across shared users. This allows my team to track documentation pertaining to specific items or events, along with signatures that are traceable enough for our current regulations. We use a Kanban board to track team and individual progress on projects, which has been very helpful.
What do you dislike about the product?
There are limitations when dealing with larger datasets, and being able to display dashboards effectively does take some training and skill (but the help forum is great).
What problems is the product solving and how is that benefiting you?
Tracking documents and records that are specific to an individual item or event, along with approval signatures for those records. Our QMS system can do some of this, but it doesn't keep it nearly as organized as Smartsheet does.
Smartsheet has brought us many efficiencies and helped us move away from email communication
What do you like best about the product?
I enjoy the freedom that comes in being able to create sheets as you see fit. I love creating new documents that use different column types, such as dropdown lists and symbols. It's also a great tool to create standardization. I really enjoy restricting values for drop down list to ensure the output of our documents is standard across the board. Our larger team also enjoys the visibility brought by setting up automated email rules.
What do you dislike about the product?
I would love the ability to download a sheet, edit it, and import it back in. I've tested this before but noticed that importing puts it into a new document. There's also some minor features I'd like to see such as the ability to merge cells or hide rows.
What problems is the product solving and how is that benefiting you?
Smartsheet has helped us manage workflow. We have a specific process where the larger team is able to fill out a form to give us all information necessary to complete a specific task. This also gives the team visibility into our progress as we work to complete the task. If there are any issues we also use Smartsheet to communicate if any information is missing. We also use Smartsheet as a secondary spreadsheet program, on top of excel. We generate files that create standard names for our creative assets.
Smartsheet is very good value for the money
What do you like best about the product?
I like the simple format and ability to change it ourselves. I like how the data connects to many different report opportunities (making it possible to customize for different user needs).
What do you dislike about the product?
I don't like customer support after the initial setup. The free service is complicated. The paid for service is only available in large chunks that are tied to a time limit. I wish it was easier to get help and provide a service for paid help in smaller increments (such as pay for what we need).
What problems is the product solving and how is that benefiting you?
Smartsheet is keeping out company organized and contributing to a central data set. This focuses us on the same specific goals.
Good. Wish it was Great
What do you like best about the product?
I like the fact that its based on a spreadsheet like design and helps in creating spaces where teams can collaborate and assign tasks and actions to. I like the fact that it has multiple integrations that can help in bringing in data.
What do you dislike about the product?
I find it slower in comparision to working with Excel and PowerQuery/ PopwerBI
I think I can work faster with excel with formulas as compared to smartsheet. For me, smartsheet is reserved more if I just want to create a basic tracking log and share it with other people. I still need to figure out the "smart" in smartsheet. For any advanced data handling etc, I have to move over to excel or powerquery.
I think I can work faster with excel with formulas as compared to smartsheet. For me, smartsheet is reserved more if I just want to create a basic tracking log and share it with other people. I still need to figure out the "smart" in smartsheet. For any advanced data handling etc, I have to move over to excel or powerquery.
What problems is the product solving and how is that benefiting you?
Allows basic spreadsheets to be created, and shared with teams, create spaces specific to tasks.
Powerful platform for project management and data analysis
What do you like best about the product?
The most valuable part of Smartsheet is the way you can import, process, and share data in a huge variety of ways. Being able to integrate metrics into project management and create custom dashboards is great for efficiency and planning.
What do you dislike about the product?
The wealth of features also brings in a fair amount of complexity. We ended up hiring a specialist to get Smartsheet to do everything we knew it was capable of. Also, the spreadsheet-like interface doesn't always behave the way one would expect it too (i.e., like Excel).
What problems is the product solving and how is that benefiting you?
The primary problem Smartsheet is solving is our previous inability to customize project management and integrate data. Smartsheet was also the only platform that satisfied the requirements of all departments, enabling previously impossible levels of sharing and collaboration.
Has improved project management tasks and collaboration more effectively.
What do you like best about the product?
I would say that the most helpful feature is its intuitive spreadsheet-like interface, which has been easy to use for me and allows me to communicate and work together more effectively with my team members. The overall upsides are teamwork and productivity, I would say.
What do you dislike about the product?
The biggest downside is that people unfamiliar with spreadsheet applications could find themselves on a learning curve and get the hang of the interface. Also, looks like it is specialized for specific industries or use cases.
What problems is the product solving and how is that benefiting you?
It has helped solve the lack of visibility by helping me keep track of project progress, deadlines, and critical information across the different projects we have at the organization. For example, customizing a report that I keep track of progress every single week for active projects.
Smartsheet makes organizing our video pipeline clean and simple
What do you like best about the product?
I like that you can easily reassign and/or change the date of tasks without disrupting other entries, and can create specific views & filters for meetings, so you don't have to worry about showing irrelevant or "classified" information to the wrong people. You can also easily interact within these filters (reassigning, changing dates, altering details) without getting kicked out to the unfiltered feed.
What do you dislike about the product?
Sometimes it is difficult to create the custom automations that you want for your team. The user-friendly options are very limited, and while I knew there were other ways to create automations, I didn't figure out how to use them until I took the Smartsheet course included in my company's subscription. (Though those courses were extremely helpful.)
What problems is the product solving and how is that benefiting you?
The biggest problem Smartsheet solves for us is the fact that we are a team of writers, editors, campaign managers, and visual designers that have very different tasks/needs, yet often interact with one another and need to communicate/collaborate to make projects possible. Smartsheet let's us each create our own views/filters that are helpful to our individual processes, and let us easily communicate with one another within the comments of specific tasks (to minimize confusion), upload drafts, review, and approve all in one row of a smartsheet! (Those tasks used to use email, reviewing software, spreadsheets, and more, and had much more downtime/misunderstanding.)
Easy to use, love the automation.
What do you like best about the product?
Smartsheet is easy to use because it functions almost like Excel, which most people have experience with. It is, however, better than excel for project management purposes. I am able to assign tasks and automate reminders, which saves me and others time.
What do you dislike about the product?
There are some functions I wish were available (and maybe they are - it's possible that I just don't know). For example, I cannot seem to hide a row, there is a limit to the number of characters in a row title, and copying and pasting data from an excel sheet needs to be done in groupings of 500.
What problems is the product solving and how is that benefiting you?
Smartsheet's automation features allow me to send task reminders and late notifications very easily. When running projects with moving parts and a large number of people, this feature saves me time from sending calendar invites, emails/pings, and late reminders.
Two-year daily user of Smartsheet.
What do you like best about the product?
User Friendly
Automation Capabilities
Dashboard Functions and collaboration of information pulled from multiple sheets and workflows
Smartsheet makes it easy to manage a large project with various moving pieces as well as being able to pull a quick report on the project as a whole or on a specific aspect of the project.
Automation Capabilities
Dashboard Functions and collaboration of information pulled from multiple sheets and workflows
Smartsheet makes it easy to manage a large project with various moving pieces as well as being able to pull a quick report on the project as a whole or on a specific aspect of the project.
What do you dislike about the product?
More features are needed in Forms, changing fonts, and font sizes throughout the form, collecting information from the form such as who submitted instead of just # of submissions, an Outlook calendar feature where if using a form for an appointment/event, it can easily be added to a calendar for the person submitting the form, easier way to change the logo on the form and in general, the graphics side of smartsheet is hard to use.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving a major efficiency problem in our department. Since using Smartsheet, we can process grant requests, send approvals to our procurement department, collect data from approved grant applications into a dashboard, and then use all of this information in a monthly report and an annual report. Smartsheet has also helped us establish a database for our volunteer program. We can send out volunteer opportunities and track who is attending and how often the volunteer and pull all of this information into a dashboard and/or report.
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