Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Very helpful and easy to use
What do you like best about the product?
It's very user-friendly and straightforward! It is very easy to add attachments, provide comments, respond to comments, etc. It requires much less training to use than other similar programs.
What do you dislike about the product?
I haven't found many issues with Smartsheet so far. The only thing I run into sometimes is that sometimes the sheet will automatically refresh with edits in real-time, while other times, I will make edits only to realize later I need to refresh to see others' changes.
What problems is the product solving and how is that benefiting you?
Smartsheet makes it a lot easier to streamline visibility and approval for our projects. Instead of sending materials separately to different teams and keeping track of their feedback, we can now have everything in one place. This makes our process much quicker and more efficient.
Avoid by all means
What do you like best about the product?
Ease to attach files to rows. That's it.
What do you dislike about the product?
Smartsheet is a bad hybrid between a spreadsheet and a task management software. It just plays both roles very poorly. Monday.com is way better at task management, and Excel is unarguably the best spreadsheet option out there.
Support at Smartsheet is deficient if not null. Their automations and integrations are basic, their add ons are expensive and disfunctional (I tried Data Shuttle, useless and unintuitive).
Make yourself and your company a favor. Avoid Smartsheet.
Support at Smartsheet is deficient if not null. Their automations and integrations are basic, their add ons are expensive and disfunctional (I tried Data Shuttle, useless and unintuitive).
Make yourself and your company a favor. Avoid Smartsheet.
What problems is the product solving and how is that benefiting you?
We tried using it for Task and Project Management, but then discovered Monday.com which is substantially superior. We are currently using it as an online spreadsheet for calculations that involve multiple sheets, but are looking for alternatives.
Very good experience in using smartsheet.
What do you like best about the product?
There are multiple items that I like on smartsheet. First, it's online and many users can edit on the file simultaneously. Second, you can have a source file and link other smartsheet files and to the source file and only show relevant columns. It has a different views and I like the Ghantt view the most.Lastly, you can create your own dashboard with multiple widgets to choose from.
What do you dislike about the product?
Writing a formula is hard in smartsheet. Some of the formula working fine in the excel is not working in smartsheet. If I can use the formula that I usually use in excel then this will be a good working platform.
Also, I can only paste 500 rows of data one at a time, making it longer to transfer data from another source to smartsheet.
It's not very good in data analysis.
Also, I can only paste 500 rows of data one at a time, making it longer to transfer data from another source to smartsheet.
It's not very good in data analysis.
What problems is the product solving and how is that benefiting you?
The dashboard is excellent because it can be used during meetings and presentation. I can display different kinds of information and can choose multiple widgets to display the data.
Great product but with certain limitations
What do you like best about the product?
Overall UI and UX with ease of learning and use, capablity and performance as compared to excel and google sheets. Ability to trigger notifications via emails and collaborate with other teams. Also, ability to import MPP files is a great feature.
What do you dislike about the product?
It has a very limited capability to work with functions and formulas. I cannot apply most common functions and formulas within smartsheets as compared to what googe sheet or excel provide which become a handicap sometimes when I need to deduce some metrics based on data in my smartsheets.
What problems is the product solving and how is that benefiting you?
I faced major roadblocks when working with Google Sheets as far as performance is concerned as google sheets became unresponsive when my data hit several thousand rows. Smartsheet helped me overcome that challenge but not smartsheet also seems to have reached its limit and making a small change in my smartsheet taked a few seconds to a monute or two to get saved and refreshed which is very very frustrating and this is the reason I'm looking to move away from smartsheets now.
Great Product Management Tool!
What do you like best about the product?
I use Smartsheet daily for the management of a large grant. Our clients have their own dashboards and can see their progress toward the grant goals. The program helps my team stay organized and be in the know about what is going on.
What do you dislike about the product?
The downside of Smartsheet is that I cannot use it fully. I am in the process of doing some of the training included in my subscriptions because I want to learn more about the template features and how to make one sheet talk to the other. The other hard part is that some document creation features are pretty cumbersome.
What problems is the product solving and how is that benefiting you?
The problems Smartsheet is solving is around the use of the dashboards and making the reporting process better. I have used some of the new features but am interested in learning more.
Easy to use and user friendly
What do you like best about the product?
Project organization, tables, graphs, and detailed project endorsement
What do you dislike about the product?
Nothing. Everything is fine and accomodating
What problems is the product solving and how is that benefiting you?
Cash flow management
Smartsheet is great but has some functionality I don't like
What do you like best about the product?
Smartsheet is great because you can attach documents to each line, and it has nesting capabilities in multiple sections of a single spreadsheet. It also allows you to create forms that will auto-populate into the Smartsheet spreadsheet, which makes data-gathering so much easier.
What do you dislike about the product?
I love being able to undo...undo...undo...multiple times in excel. If you're working in a Smartsheet with someone else simultaneously, you cannot undo an action if the other person has made a change after you. You also cannot have version control like you can in the Excel online version. Let's say you saved the latest edits and realize you made a mistake. Since you cannot "undo" a change once saved, that becomes the true version. You cannot go back to the previous copy or version.
What problems is the product solving and how is that benefiting you?
Smartsheet makes collecting data much easier by dropping it into a spreadsheet. You can also store necessary documents on each data line, which is convenient, like a data warehouse.
Very Versatile Product
What do you like best about the product?
The best thing about Smarsheet is the ability to share sheets and workspaces with people outside of your organization without having to provide them with an AD account. The second best feature is that users who just need to update something in one of sheets or look at a report / dashboard, do not need a license.
What do you dislike about the product?
The main downside of Smartsheet is that functionality that should be standard (such as the Smartsheet pivot app) is only available as an additional cost add ons.
What problems is the product solving and how is that benefiting you?
The benefits we have realized from using Smartsheet are providing a simple way to set up standard project artificact templates (project schedule, RAID log, dashboard, financial tracker, etc) that can be copied over to new workspaces for new projects. Using the templates this way, we were able to ensure that all project managers are using the same artifacts which made setting up and maintaing a portfolio dashboard really easy. The other business issue that Smartsheet solved for us was basic change control for our ERP using easy to set up Smartsheet workflows. The only hitch to the workflows is that the requestor in our workflow has to type in their email address as Smartsheet does not have a way to pick up who is filling out the form but this is a minor inconvience.
Digital Transformation & Standardization
What do you like best about the product?
I love the low code automation and simplified user interface. Smartsheet has enabled IJM to establish this powerful platform as a core enterprise tool in less than four months. The Jump Start package is worth it, especially in early adoption and setting things in motion quickly. We have used it for some global projects covering 14 countries, the collaboration and seamless integration into Office 365 MS Teams and Salesforce platforms enabled end users to update status on the go, and the reporting has helped us streamline our portfolio and project reporting. I highly recommend Smartsheet to anyone in Project Management, Technology Initiatives big or small, the collaboration tools and ease of use have allowed us to be agile and make decisions on critical paths against multiple competing priorities. Love the ability to have live published dashboards to stakeholders internally real-time.
What do you dislike about the product?
Smartsheet has limitations in resource leveling compared to its competitors, and although the acquisition of 10,000 ft, they lack seamless integration compared to MS PROJECT and other industry platforms.
What problems is the product solving and how is that benefiting you?
Smartsheet has enabled IJM to plan projects consistently, deploy globally and create standardized reporting.
It is an excellent tool that allows you to automate and monitor the main operational processes
What do you like best about the product?
- Processes that trigger requests and actions for the appropriate users;
- Determining date ranges for occurrences of follow ups and information collection;
- Visualization of information in Grid, Gantt, Card and Calendar views;
- Formulas to reference other sheets and also move information automatically;
- Easy to create dashboards and reports.
- Determining date ranges for occurrences of follow ups and information collection;
- Visualization of information in Grid, Gantt, Card and Calendar views;
- Formulas to reference other sheets and also move information automatically;
- Easy to create dashboards and reports.
What do you dislike about the product?
Unavailability of many useful Excel formulas;
- Impossibility of performing access permission at column level;
- Limitations of formatting and distribution of information in the summary report;
- Add-on packages for integration with other applications with very high prices;
- Possibility to reuse parts of automations created for selecting columns within actions and flows.
- Impossibility of performing access permission at column level;
- Limitations of formatting and distribution of information in the summary report;
- Add-on packages for integration with other applications with very high prices;
- Possibility to reuse parts of automations created for selecting columns within actions and flows.
What problems is the product solving and how is that benefiting you?
- Designation of responsible and substitutes for tasks and processes;
- Automated collection of information and updates for tasks and processes;
- Creation of requisition approval workflow;
- Collaboration with automation of projects and activities.
- Automated collection of information and updates for tasks and processes;
- Creation of requisition approval workflow;
- Collaboration with automation of projects and activities.
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