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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 1
  • 3 star
    0
  • 2 star
    0
  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Elizabeth H.

Great for sharing secure spreadsheets across teams!

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
My favorite feature is the how easy it is to lock down rows that I want my team to have viewing access. Now I don't have to worry about someone else accidentally changing a value or adjusting something without my knowledge.
What do you dislike about the product?
Smartsheet is intuitive in many ways; however, it is a struggle formatting it the way I would format an Excel or a Google Sheet file. For example, it took me about 6 months to figure out how to hide/nestle columns so I didn't have to look at everything at once.
What problems is the product solving and how is that benefiting you?
Smartsheet solves the problem of sharing sensitive hiring/salary materials across a select team without having to worry about security breeches. It also allows us to track all changes to the excel sheet so I know when there is new info to update in our hiring program manager.


    Michael K.

Review of Smartsheet

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
Easy to set up and use automation workflows and online forms. Easy to configure and use the Salesforce connector. I also use and like the Data Shuttle set up and use it for importing or exporting data to other systems.
What do you dislike about the product?
Reporting is not very advanced as you are not able to configure any calculations other than what comes with it. It also becomes quite a bit of work it you make changes in the system and want to update existing sheets. There is no ability to automatically update the automations and conditional formatting on existing sheets. The biggest issue is updating sheet references for existing sheets. All of those should be added into the Global Updates process.
What problems is the product solving and how is that benefiting you?
Automation of complex project sheets when projects are provisioned. Saves us time.


    Nick R.

Smartsheet is an extremely effective tool for tracking various ongoing projects.

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
I like being able to assign people to specific tasks and then generate automated emails to ensure progress for each project is tracked accurately. Creating a GANTT chart from the Excel data input creates a clear and manipulatable picture.
What do you dislike about the product?
Connecting Smartsheet to Excel files to better generate detailed graphs and charts has proven difficult through live data connection. Having more options to create and manipulate data to create graphs would be helpful.
What problems is the product solving and how is that benefiting you?
Smartsheet helps to manage and juggle the multitude of projects we take on simultaneously as a manufacturer in the construction industry. Smartsheet has helped tremendously in managing timelines effectively by each sector of business.


    Karina Celli C.

Smartsheet gives the resources you need to make your dreams came true

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is very easy to learn and to set up. It has ways to make the configuration very personalized.
What do you dislike about the product?
I wish the dashboards to have more charts options and filters.
What problems is the product solving and how is that benefiting you?
Solved the visibility problem, allowed better use and analysis of databases and made home office the official model of the company.


    Avery S.

Smartsheet is a robust solution for specific project management applications

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is relatively easy to use if the user is familiar with Excel. The ability to toggle between grid and card views is helpful. Access via the Smartsheet mobile app is an essential feature I use regularly. I suspect that I haven't had the opportunity to explore all of Smartsheet's functionality and appreciate that there are plenty of tutorials available for me to view when the time comes.
What do you dislike about the product?
The user interface needs improvement to make Smartsheet use more intuitive. Functionality is a little clunky (e.g., providing others access to certain information and/or functionality is unclear). The ability to customize colors and fonts is limited.
What problems is the product solving and how is that benefiting you?
I use Smartsheet primarily as a priority-setting and task-tracking tool. Smartsheet also provides a way for me to track RSVPs and guest preferences for small-medium-sized events (30-70 attendees).


    Daniela G.

Life changing tool

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
I love everything about smartsheet! I love how easy it is to build the structure we want, and based on a single page, we can do everything, including forms, apply metrics, and develop dashboards and reports that have added value! All the extra tools, such as data shuttle, control center, calendar view, and JIRA connect, are life-changing tools that make Smartsheet my number one tool wherever I go.
What do you dislike about the product?
It is still missing some flexibility, even based on formulas such as conditional drop-down, mandatory columns (not in forms), options on filtering in the life dashboard, and so many other things that could make our life easier. Currently, I have to build 15 dashboards, while if I add the feature of adding a dropdown field in the dashboard, I could make only one dashboard that would change according to what I wanted to see.
What problems is the product solving and how is that benefiting you?
When I first joined my company and asked, "give me a list of all the projects we currently manage," the team could not. For different reasons, but the main one was - all the projects were being managed under other systems - JIRA, Teams and excel... - when I added Smartsheet into the equation, with the JIRA connect functionality, it changed the game completely. Now Smarstheet is our single source of truth, and not only are we able to provide a quick list of everything that we are managing, as we know perfectly where and how things are going,


    Aaron M.

A valuable tool for a variety of applications from a higher education professional

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
I like the versatility of the product. We use it for intake forms. Informational dashboards. Help Request Forms. Anything requiring any sort of data collections. It is great for.
What do you dislike about the product?
It can be overwhelming at first to figure out how to utilize it's features. When I first started using it, I went in blind without much knowledge of the product or what I was doing, and ended up messing up some existing forms/sheets we had.
What problems is the product solving and how is that benefiting you?
We use it for a lot of our task management, creating a list of projects that need completed and informing everyone of the status/progress. We also use it for Help Requests to create tickets for our clients that need help. We also use it as a dashboard for a hub of all of our information for employees


    Jennifer L.

Smartsheet for Work

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is a live program. I love that you can edit it at the same time someone else is in there. It also shows you who changed something if you need to know why or have something was changed. You can build reports from multiple sheets too. This is great for so many things!
What do you dislike about the product?
I don't think I have too much I don't like about the program. It is easy to use and they have videos/answers if you have any questions. I wouldn't mind more of a calendar feature so you can add multiple events to one calendar.
What problems is the product solving and how is that benefiting you?
We only used an Excel document for tracking all of our company jobs. Only one person can be in this program at a time and we had things getting deleted that we didn't know who changed. Smartsheet does everything we could want it to do for solving those problems.


    Jay H.

Everything In One Place

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
What is most helpful to me is the fact that all of the documentation for each project is all in one place. Nothing is ever more than a click or two away.
What do you dislike about the product?
The least helpful part of Smartsheet is that you need a significant SOW in most cases to complete the integration.
What problems is the product solving and how is that benefiting you?
Keep all project information in one place. This allows me to be much more efficient in my workflow.


    Aisha M.

Smartsheet is a great tool!

  • March 03, 2023
  • Review provided by G2

What do you like best about the product?
I have use smart sheet at my last two organizations. At one organization I used Smartsheet to edit, write captions and catalog both digital and physical media. Smartsheet really helped keep our team on the same page. It allowed us to track the work that was being done. Smartaheet was a huge part of our way of life.

And my current organization are you smart sheet for a variety of things. It is really helpful for gathering ideas through forms. I also use smart sheet to take communication request. And are you smart sheet for surveys and managing projects.

It's helpful and easy to use.
What do you dislike about the product?
I don't really dislike anything about Smartsheet. Their system for implementing templates can be confusing. But with most enterprise packages, there is a lot of training. I just wish that there were more opportunities for live training in for working with my organization's, Smartsheet point of contact.

I also think that they could develop a simpler approach to automating, certain workflows and processes within Smartsheet
What problems is the product solving and how is that benefiting you?
Smartsheet helped to streamline my organizations communication process. Instead of receiving communication tequesta through emails we are looking to move into using a smart sheet that will collect communication request and notify our communication specialist about the incoming request.