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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sergio M.

A powerful and customizable Project Management App with a steep learning curve

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
One of the standout features of Smartsheet is its customizable interface. Users can create and modify different sheets and templates to fit their specific needs, and the drag-and-drop functionality makes it easy to move items around and adjust layouts.

Smartsheet also offers a variety of collaboration tools, including the ability to share sheets with team members, set reminders and alerts, and track changes in real time. The app also integrates with other popular tools, such as Slack and Google Drive, making it easy to incorporate Smartsheet into existing workflows.
What do you dislike about the product?
However, while Smartsheet has many strengths, there are also some limitations to be aware of. For example, the app can be somewhat complex and overwhelming for new users, and it may take some time to get up to speed on all the features and functionality.

Additionally, while the app offers a free trial, the pricing for Smartsheet can be on the higher side compared to other project management tools on the market. This may be a drawback for small teams or those with limited budgets.
What problems is the product solving and how is that benefiting you?
Smartsheet solves several common problems that arise in project management, including:

- Lack of organization: Smartsheet helps teams stay organized by providing a central platform to track tasks, deadlines, and progress.

- Poor communication: The app offers a variety of collaboration tools, including the ability to share sheets with team members and track changes in real time, which helps improve communication and reduce misunderstandings.

- Inefficient workflows: Smartsheet offers customizable templates and workflows that can be tailored to specific projects, helping teams streamline their processes and work more efficiently.

- Limited visibility: With Smartsheet, team members can easily view project timelines, milestones, and progress reports, which helps ensure everyone is on the same page and has a clear understanding of the project's status.


    Sabrina P.

Great tool for project management

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
My top three things are:
- It allows me to be organized and plan out tasks effectively.
- I can include colleagues into my projects.
- I can set up notifications to ensure tasks are complete on time
What do you dislike about the product?
I can not think of anything I dislike about Smartsheets; it has been a fantastic tool. I would say I only wish it was around 10 years ago. I think it would be great if more people new about it.
What problems is the product solving and how is that benefiting you?
I use Smart Sheets like a GANT Chart and input all my objectives and the tasks that must be completed for me to succeed. It helps keep me on track and allows me to complete tasks in good time with notifications set.


    Jim O.

Powerful Productivity

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
I appreciate that Smartsheet updates across all of my devices and I can get notifications when a sheet is updated or a new task is assigned. It's also much easier to collaborate since multiple people can be working on the same sheet in real time.
What do you dislike about the product?
Change history seemed like a great feature but it is a bit hard to use in practice. Each cell has a change history and the changes for an entire sheet can be viewed, but it would be helpful to be able to see what the actual sheet looked like at a date in the past.
What problems is the product solving and how is that benefiting you?
Smartsheet makes it easy for new users to learn so that everyone can use the same tools. With other products, more training is required to be beneficial which makes it hard to get commitment from large groups.


    Ross N.

The most user friendly programming software for project management

  • March 07, 2023
  • Review provided by G2

What do you like best about the product?
I find Smartsheet to be much more user friendly in comparison to previous softwares I have used, such as CS Project. The ability to copy and paste data from excel seamlessly is a massive bonus and with the click of the button (Gantt) you can have a readable program produced for you thats very easy to update and rejig without causing any major changes to the surrounding data.
What do you dislike about the product?
So far i have no dislikes with Smartsheet. Having used other programming software that are not so user friendly, i found Smartsheet very easy to self teach and have yet to come across something i find it cannot do.
What problems is the product solving and how is that benefiting you?
Smartsheet is allowing me to display multiple projects in a gantt chart format which gives me a timeline for delivery. With a deadline date in mind, it allows me to accurately identify the latest possible construction date. Therefore, i can programme my design and consultation periods around this.


    Dimana D.

Smart sheet is a great choice for managing projects of any size and complexity

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
As a PM, I have used Smartsheet extensively and I am impressed with its features and capabilities.

One of the key features of Smartsheet is its intuitive and user-friendly interface. The interface is easy to navigate and understand, making it easy for team members to get up to speed quickly. Additionally, Smartsheet provides a variety of templates that can be used to jump-start new projects, saving time and reducing the risk of errors.

Another great feature of Smartsheet is its powerful collaboration tools. The platform allows team members to work together in real-time, share documents, and leave comments, making it easy to stay on top of project progress and communicate with stakeholders.

Smartsheet also offers robust reporting and analytics capabilities. The platform provides customizable dashboards and reports that can be used to track project progress, identify areas for improvement, and make data-driven decisions.

Overall, I highly recommend Smartsheet to PMs looking for a powerful and easy-to-use project management tool. Smartsheet's combination of intuitive design, collaboration features, and reporting capabilities make it a great choice for managing projects of any size and complexity.
What do you dislike about the product?
Limited integration options: While Smartsheet does integrate with many popular apps like Salesforce, Slack, and Microsoft Teams, it may not integrate with all the tools you currently use. This could make it difficult to fully integrate Smartsheet into your existing workflows and duplicating effort by adding updates to manually to multiple places
What problems is the product solving and how is that benefiting you?
. The platform allows team members to work together in real-time, share documents, and leave comments, making it easy to stay on top of project progress and communicate with stakeholders.


    Construction

Great program, easy to use

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
I like how we can upload documents, photos and everyone on our team has access to them no matter which work site they are on. It is also very easy to create graphs and charts to show how we are tracking month to month
What do you dislike about the product?
It can be difficult to login on certain web browsers and it can take several attempts sometimes.
What problems is the product solving and how is that benefiting you?
I am unaware of any problems that are being solved at this point in time.


    Don J.

A super powerful tool once you get the basics down

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
I've been really impressed with how powerful Smartsheet is. Especially when your trying to deploy a process across many users, it makes standardizing things super easy. I also liked how you can have a sheet that is the source of truth for information but then pull that data in on other sheets where it's relevant.
What do you dislike about the product?
The learning curve is pretty steep at first. I think it depends on how many templated sheets your organization puts together as that helps give you a starting place. It has also taken some getting used to being that there aren't tabs. It makes it a little more difficult having to link to every sheet you might want to navigate to.
What problems is the product solving and how is that benefiting you?
It solves having to share out sheets for every functional area that teams are using a particular tool. It allows you to set up as an administrator and have everyone work off their own versions. This saves a lot of time in getting something out at scale.


    Zain U.

Great capabilities for integrations and collaborative work management

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet integrates seamlessly with a lot of other tools. Its API documentation is excellent and very helpful for developers. Its collaborative work management solutions are compelling.
What do you dislike about the product?
The Smartsheet platform can be challenging for new users to learn, and its user interface may not be user-friendly enough to support the learning process. It would be beneficial if Smartsheet improves its interface to enhance users' experience.
What problems is the product solving and how is that benefiting you?
We integrated Smartsheet to our website through API, and further integrated it to slack to receive notifications for form submissions and approve/reject requests directly from within Slack. By developing this automation and workflows using Smartsheet, we were able to save several hours per day of human effort and improved business process.


    Jack T.

Easy out-of-the-box solution with many many features

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
I find it sleek and easy to use, especially with little or no training from the start. It's similar enough to Excel or Google Sheets so it makes sense to others as well. I think the trainings & webinars done by our company's Smartsheet CSM are very valuable.
What do you dislike about the product?
I find the sharing of sheets aspect to be a little confusing. Especially if I'm trying to find a sheet from my company that should be public. I'd like it to be easier to search and discover valuable public sheets in my org.
What problems is the product solving and how is that benefiting you?
I mostly use Smartsheet as a way to track my projects from a high level and provide visibility to cross-functional teams. Similar to how I used to use Trello, Smarthseet organizes my work into tiles that I can progress through stages. It also has an easy way to add notes and add collaborators if needed.


    Project Z.

Reviewing Smartsheet Account

  • March 06, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Smartsheet is that multiple people are able to work on a document at one time. Unlike Excel or other programs where you can only have one person working in it at once, Smartsheet allows for better team collaboration and an enhanced user experience
What do you dislike about the product?
I think the initial most difficult thing to get used to when using Smartsheet is the differences between it and other programs like Excel. I wish that there were more readily available training programs, or a more basic support team that was able to assist.
What problems is the product solving and how is that benefiting you?
The biggest issue that we were trying to solve when looking into switching over to Smartsheet was finding a way that our project teams could all have access to and edit documents in live time together.