Smartsheet
SmartsheetExternal reviews
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Useful Tool for Collaboration and Project Management
What do you like best about the product?
Smartsheet has been a very useful tool for organizing multiple projects across our team. Our organization has used it to track progress on action items relating to our strategic plan. Collaborators on the project receive automated monthly update requests for their projects, which keeps our progress up to date. Results can be viewed easily via graphic representation.
What do you dislike about the product?
The software is quite robust and it can take some time and effort to learn how to utilize the tools available. The user interface can be somewhat challenging to master.
What problems is the product solving and how is that benefiting you?
It provides an automated way to track projects and capture relevant data in a way that it can be easily shared across our team and to external project collaborators.
Smartsheet streamlines processes to make life easier
What do you like best about the product?
Smartsheet is helpful in getting information to multiple people who collaborate in a clear and concise way. One of the best things about Smartsheet is how it updates in real time, so you can view changes as they happen. You can also view cell history, and use that to see who made past edits to your data.
What do you dislike about the product?
The downside to using Smartsheet is that you have to get your colleagues/collaborators on board and trained on how it works. The learning curve is difficult for people who aren't particularly computer savvy.
What problems is the product solving and how is that benefiting you?
Smartsheet solves the problem of putting all of our mass communication data in one place for multiple collaborators to see. This has streamlined our process for mass communications and made the whole process much easier.
Smartsheet is the foundation of organizing my business. I dont know what i would do without it
What do you like best about the product?
Creating automatic reminders that then send me an email notification
What do you dislike about the product?
The ease of editing how the sheet looks.
What problems is the product solving and how is that benefiting you?
To be able to set automatic reminders for following up with prospects.
Simple, effective and user friendly
What do you like best about the product?
How user friendly it is, and how changes can made be with easy. So many project plan tools make it difficult to make a simple change but Smartsheet is so pratical. I would recommend it to anyone looking for this type of platform.
What do you dislike about the product?
The gantt chart isn't always clear. Feels like it should be on a sepearte tab sheet you click to get a full picture. I don't think i've had any other issues with anything else on the platform.
What problems is the product solving and how is that benefiting you?
We use it for to help manage webiste project builds in our our team. It will show the entire life cycle of the project so it helps us show the client where we are always.
I work for a shipbuilding company and use Smartsheet to keep records.
What do you like best about the product?
Easy to use. Very similar to Microsoft Excel.
What do you dislike about the product?
Limited number of rows in the table. Permanent connection to the Internet.
What problems is the product solving and how is that benefiting you?
Record keeping, timesheets. Creation of reports for the customer.
Smartsheet is a great tool!
What do you like best about the product?
Smartsheet is very easy to use. I use it to manage my capital project budgets and schedules. I also work with consultants that use it to help us track project plan reviews. My favorite feature is the ability to add files and comments to individual rows. I also like the ability to automatically create row drop-downs that help me consolidate reports and spreadsheet views.
What do you dislike about the product?
I would like more functionality regarding emailing to sheets. I have the outlook add-in, but I havent found it very useful because it is slow to load and implement.
What problems is the product solving and how is that benefiting you?
There are two main features I love about Smartsheet, the first is the ability to add files and comments to specific rows. The second is the ability to automatically create row drop downs. Both of these features make Smartsheet a better tool than Microsoft Excel for managing project budgets and schedules.
Streamlines The Planning Process
What do you like best about the product?
I like that I can list each task of a project, assign it to a certain individual, attach documents, set reminders, and chat among other things to keep a project on task.
What do you dislike about the product?
The inviting collaborators is an often difficult process. We have had to do it in some cases a couple of times for a collaborator to actually be able to get into the system. In addition, not all information that is being put by one collaborator is seen by all.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to clearly state each task and assign the responsibility for that task to someone. It lets me track the progress toward the completion of the project and allows us to make adjustments during the process as needed to ensure project success.
Smartsheet Is Not Only For Fortune 100 Companies
What do you like best about the product?
Smartsheet is an excellent tool that is practically endlessly customizable. It is great for summarizing information from many different data sources in real-time, running calculations on that information and ultimately allows you to display it in many different ways on a dashboard. Smartsheet also supports the creation of tools for custom processes that other project management tools do not. Smartsheet has made much progress toward making its interface easier to use once a Smartsheet expert has set it up.
What do you dislike about the product?
Smartsheet, while it is one of the most powerful project management tools that are available to companies today is also one of the most expensive options. Their user interface requires significant setup efforts that average employees of companies would not easily be able to figure out. Once they have been configured, however, they can look amazing if you find the right expert to implement it.
What problems is the product solving and how is that benefiting you?
Smartsheet solves many problems that other project management software are not able to solve. One of the great things about Smartsheet is that it can be used for any industry and almost any situation. You can replicate pretty much any functionality you see in other project management software using Smartsheet, while retaining the ability to use custom formulas and filters on information coming from countless destinations. As a consultant, I use connectors to Jira, Salesforce and Dynamics daily to keep information updates across platforms and have also set up integrations with other platforms such as QuickBooks and Monday.com using Zapier and Smartsheet's open API's.
Great team service!
What do you like best about the product?
The benefits of Smarsheet are endless! I enjoy all of the features that allow you to collaborate with your colleagues to get your information in one location and have everyone able to make changes when needed.
What do you dislike about the product?
The only downside I have personally experienced with Smartsheet is the learning curve. It is not a huge learning curve, but it is different from other applications that do similar things. I have adjusted to Smarsheet and would not want to go any other route with my colleagues!
What problems is the product solving and how is that benefiting you?
We are running a helpdesk-style format through Smartsheets. This gives us the great benefit of inputting all of the data we get through emails regarding problematic scenarios, creating custom fields, and providing updates through one "dashboard."
Smartsheets has helped me raise efficiency within my company and automate processes with ease.
What do you like best about the product?
The automation potential for Smartsheets is what I value the most. Notifying people of changes or alerts has cut down on unnecessary meetings. While this effect may be possible with excel or another spreadsheet program, Smartsheets makes it extremely easy to implement.
What do you dislike about the product?
There are some limitations that I have run into with Smartsheets. One such limitation is the inability to combine cells together. Manipulating cells, in general, is a bit lacking compared to Excell, and adding features that allow for more customization would be nice.
What problems is the product solving and how is that benefiting you?
Smartsheets allows users to have access to live updated sheets instead of everyone trying to edit the same document. It has cut down the need for countless version saves of schedules, contact lists, and other spreadsheets that see daily use by many users. The forms function has allowed my company to enter and organize requests for updates or changes to many of these sheets.
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