Smartsheet
SmartsheetExternal reviews
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The program makes cross functional work a breeze!
What do you like best about the product?
The ability to communicate and see live updates on important business information. Previously we needed to upload a spreadsheet to a communal location but were never sure if it was the most accurate version. Smartsheet takes the guess work out of what's true and accurate.
What do you dislike about the product?
I wish there were a bit more information on specific tasks you're trying to accomplish, as well as a "getting started" tutorial with real-life examples. The system is great when taking existing recommended documents but it's not very immersive once you open it up.. A step-by-step instruction guide that moves you through the sheet to have a full understanding would really help with adoption.
What problems is the product solving and how is that benefiting you?
Communication and transparency on the next steps in our business process as well as documenting all of our potential opportunities. Smartsheet has really been a time saver having all the documents in one repository.
Smart Sheet is a must have tool for the business professional.
What do you like best about the product?
Access can be granted to my client's implementation team. Both organizations can monitor and track the deliverables and tasks on the project. Documentation, regardless of size, can be seemlessly exchanged.
What do you dislike about the product?
I cannot bold individual words in the cells; I can only bold the entire cell's contents.
What problems is the product solving and how is that benefiting you?
We use Smartsheet for project management, including the project plan, Implementation Task list, and tracking all aspects of the implementation project. This effectively keeps the project on track. We also use a Smartsheet to provide project status to management. Smartsheet is a convenient way to pass documents securely between organizations.
Great software, the training they offer is great. Highly Recommend
What do you like best about the product?
Smartsheet is excellent for our company as it's all in real time. I especially love the features for requesting updates, setting reminders and uploading documents to a row. It has helped us improve so many processes. The forms have been a game changer for us.
What do you dislike about the product?
I find the formulas aren't as easy to use as they are in Excel, but they do have a Smartsheet University for you to learn all these skills. And once you get the hang of it, it can work great.
What problems is the product solving and how is that benefiting you?
Smartsheets is solving the issue of everyone having real-time access to the same sheet. I love that you can highlight any changes made. It benefits me because I don't have to ensure I'm always working on the most up-to-date document. The form function has also solved many issues; previously, we would put any surveys into a word document, but having it in a Smartsheet, where we have to share the link, and all the responses go into a single smartsheet is amazing.
Great for managing projects
What do you like best about the product?
I love that Smartsheets links worksheets together so when updating information, it updates other applicable worksheets so that you don't have to spend time updating all worksheets. It makes working efficient and it's user friendly!
What do you dislike about the product?
I wish there was a "check all" checkbox for yes/no columns or any other columns they uses a check arm to verify something that's been complete. We have a lot of rows we update at once and copy and pasting all the way down can be inefficient.
What problems is the product solving and how is that benefiting you?
Keeping everyone aware of the status of projects and updating notes to help everyone understand the specifics. It also helps to keep track of what is needed for individual projects and helps dictate who is responsible for updating certain columns. This helps avoid someone marking something completed when they shouldn't. It eliminates confusion!
Great product for record-keeping, information-sharing, and business intelligence.
What do you like best about the product?
Smartsheet is profoundly useful with many layers of automations, user communication options, and tools to keep things running smoothly without a ton of user oversight.
What do you dislike about the product?
I don't have a lot of complaints about smartsheet. My biggest issues would be the restrictions on the types of visuals supported on the dashboard options ; I'd like to see combo graphs.
What problems is the product solving and how is that benefiting you?
Smartsheet is a great resource for business intelligence, reviewing options and sources for the efforts of a number of departments within our company, and great for review/sharing that info interdepartmentally.
Smartsheet is a great way to keep the team organized!
What do you like best about the product?
Smartsheet is a great way to keep everyone organized and on the same page without having to send multiple emails or trying to remember what was done or what was received daily when you can just make a checklist that everyone can access.
What do you dislike about the product?
So far we have not had any issues with smartsheet. It is easy to use and is a good tool for daily use for our teams. So we have no complaints now and will continue to use it.
What problems is the product solving and how is that benefiting you?
Smartsheet solves the issue of not knowing if someone else already completed a group task, all that has to be done is check the sheet for updates so you know if a group task is completed or not.
Make chores and workday organisation easy with Smartsheet
What do you like best about the product?
I really appreciate the easy-to-use interface and customisable templates that Smartsheet provides. It allows me to quickly create organised documents without wasting time on repetitive tasks such as entering standard information or settings. As an administrator, you can also control who can view certain areas of a spreadsheet and prevent unauthorised access to sensitive information. Considering these features, I consider it an ideal planning tool for teams that want to collaborate effectively and protect their information.
What do you dislike about the product?
I wish Smartsheet had more advanced options when it comes to Excel. In particular, greater flexibility in combining horizontal and vertical column displays of text and spreadsheet functions would be a great addition for situations such as long-term weekly planning where frozen, labelled columns need to be moved around for easier navigation. Despite the benefits SS offers many users, the availability of these additional features could provide even greater control over one's projects or processes.
What problems is the product solving and how is that benefiting you?
Smartsheet saves me a considerable amount of time in managing incoming calls and enquiries. Its automated workflow allows me to quickly assign responsibilities among teammates, while reducing the risk of errors due to manual data entry or inconsistencies in information. It also allows me to better standardise my processes so that everyone is working consistently towards successful outcomes.
Good Tool for Inventory Management
What do you like best about the product?
Smartsheet is easy to use, and plenty of information is available on the web when you want to learn new features.
I also really like the backup feature that allows you to keep older versions of your docs on the cloud for a month. This really helped us a number of times!
I also really like the backup feature that allows you to keep older versions of your docs on the cloud for a month. This really helped us a number of times!
What do you dislike about the product?
No major complaints. However, it would be great if we could edit multiple sheets simultaneously without having to purchase an additional app (i.e., we have several identical columns in multiple sheets, yet each one needs to be updated separately).
Also, customer service can sometimes be slow and periodically conducted over the phone, which I found somewhat inconvenient.
Also, customer service can sometimes be slow and periodically conducted over the phone, which I found somewhat inconvenient.
What problems is the product solving and how is that benefiting you?
Inventory management is first and foremost. Project management as well.
So far so good!
What do you like best about the product?
I like the options for pie charts and graphics and the similarity to excel. The schedules/timelines are easy to do and once you get the hang of it, it is easy!
What do you dislike about the product?
I wish the integration of excel spreadsheets was easier and more seamless. I also wish there was free training on how to use it. It kinda stinks you have to pay money to train on it.
What problems is the product solving and how is that benefiting you?
It is a nice "one-stop shop" where my client and I are able to both input project information, check daily progress and create automated reminders. I also love the dashboard and that my client can check status, see photos, and budget updates all in one place.
A good product with lots of useful features
What do you like best about the product?
Smartsheet has been a helpful tool for our team overall. It has some great features beyond a typical spreadsheet application. I like receiving notifications when changes are made to sections assigned to me, and it's great that you can add attachments and comments to each row.
What do you dislike about the product?
Many of my colleagues find Smartsheet overwhelming, so it has been challenging to get everyone on board. I initially felt the same way, but I have learned enough about it to make it work for my needs.
What problems is the product solving and how is that benefiting you?
We needed a way to keep everyone on the same page on multiple projects. Smartsheet allows us to assign rows to specific people and send notifications when changes are made. It is a central location where we can store information and track progress.
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