Smartsheet
SmartsheetExternal reviews
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A game changer for our sales & design workflow
What do you like best about the product?
We love the customisability to tailor Smartsheets to our needs and maintain it ourselves.
What do you dislike about the product?
The only challenge of using Smartsheets for our business is integrating it our ERP system - this is more a reflection of the ERP system than Smartsheets though.
What problems is the product solving and how is that benefiting you?
Smartsheets has revolutionised our project management by providing repeatable and reportable framework to manage our projects using Control Centre. Our Sales and Design teams have become streamlined and more efficient as a result.
Used for school, software worked well with a few hiccups here and there.
What do you like best about the product?
It was fairly simple to learn and understand out it worked and how to use.
What do you dislike about the product?
When using the app on my cell phone it often would not display correctly and when trying to work with the schools IT team to be able to see all of the things I needed to it was not possible to get it to happen. Whether it was due to the software itself or the IT department I'm not 100% sure.
What problems is the product solving and how is that benefiting you?
Organizing patient contacts as well as tracking our clinical contacts and lab days.
Many ways to organize data
What do you like best about the product?
Smartsheet has many functions and features to help with project management. I love that Smartsheet offers and previews templates so that you do not have to take too much time to build your workspace. Within the workspace, you're able to communicate with others by tagging them using the organization's email system. We use Smartsheet every day to keep track of hundreds of projects including VLOOKUP to share data between different groups/users. We also use Smartsheet as templates to build out plans within the EMR system. I've barely scratched the surface of Smartsheet capability because there is so much to learn. Smartsheet also offers information sessions on how to navigate the different capabilities and workspaces it offers.
What do you dislike about the product?
We mainly use Smartsheet to communicate with multiple teams on a project. They have an "add comment" that is a chat-like feature but the comments are not overt. You have to click into the comment to read it and it can be confusing if there are multiple comments/chats occuring on one smartsheet. It would be more helpful if it had a comment feature like Microsoft Word where it is plainly visible for everyone to see.
What problems is the product solving and how is that benefiting you?
It helps me keep track on the status of my projects. I have several different sheets and use a couple of different workspaces. I like that I can keep track of my projects and communicate or export my information to another's smartsheet.
Smartsheet is Superb!
What do you like best about the product?
I love the simplicity of navigating through smartsheets.
What do you dislike about the product?
I dislike how updating information can move a lot of things around.
What problems is the product solving and how is that benefiting you?
It is aiding in tracking essential work documents, managing timesheet hours, and keeping all important information in a neat and orderly manner.
Smartsheet is quite smart in its ability to keep track of everything your job requires.
What do you like best about the product?
I really like how you can set up certain workflows with your Smartsheet so that when you make certain selections, it will trigger the workflow and do things such as send emails to certain parties, initiate the creation of certain documents, etc. I also really like how easy it is to learn the ins and outs of the software.
What do you dislike about the product?
The only thing I can think of that I dislike about Smartsheet is the price of each license.
What problems is the product solving and how is that benefiting you?
It is solving the problem of keeping things in order and maintained in an organized manner, which benefits the team I work for considering the number of projects we handle.
Business & Development Projects
What do you like best about the product?
The platform makes it easy to build detailed project timelines, track pre-construction and construction phases, and manage consultants and deliverables in one place. The Gantt view is especially useful for visualizing complex schedules and aligning multiple stakeholders across different stages of a project.
What do you dislike about the product?
If there’s one area for improvement, it would be more built-in reporting and visualization tools without needing add-ons
What problems is the product solving and how is that benefiting you?
Collaboration is seamless—our team can comment directly on tasks, upload supporting documents, and stay aligned without needing endless email chains.
Visually fantastic, but simple to use
What do you like best about the product?
Smartsheets as a request intake system is very simple, anyone can build out a system, even at the most basic level. Everything from initial setup to flows and automation is super simple, does not require advanced knowledge, just a basic understanding how things connect.
What do you dislike about the product?
I really like the publish feature within a sheet, but I wish that feature was also within the Dynamic View. When it comes to conditional formatting and rules its limited. More widgets need to be added to the Dashboard feature.
What problems is the product solving and how is that benefiting you?
I manage our Global CRM platform, Smartsheets allow for my users globally to submit requests from across the globe and allows them to track the progress of their requests.
Great tool for managing projects and teams
What do you like best about the product?
Smartsheet is easy to use and great for managing tasks and projects. I like how it helps teams collaborate in real time and keeps everything organized in one place. The ability to customize workflows and create simple dashboards is very helpful. It’s also nice that it integrates with other tools like Microsoft Teams and Google Drive.
What do you dislike about the product?
It can be a little tricky to get started if you’re new to the tool, especially with setting up automations or workflows. The price may be high for small teams, and sometimes it feels a bit slow when dealing with large amounts of data.
What problems is the product solving and how is that benefiting you?
Smartsheet helps streamline project management, task tracking, and team collaboration. It eliminates the need for multiple tools by offering everything in one place—task assignments, timelines, and updates. The automation features reduce manual work, saving time and ensuring consistent workflows. Additionally, the ability to share real-time updates keeps everyone on the same page, improving communication and reducing delays in project delivery. This helps my team stay organized, work more efficiently, and complete projects faster.
Powerful and easy to use Smartsheets
What do you like best about the product?
Easy keyboard shortcuts to add new rows, item dependencies, and easy-to-set-up tables that converts to different views (table, gantt, etc.)
What do you dislike about the product?
Its not really an issue, but there's a bit of a learning curve and figuring things out when someone is coming from the use of regular sheets.
What problems is the product solving and how is that benefiting you?
A single-pane view of all our tasks in a waterfall project where dependencies are called out per milestone,
Smartsheet Regulatory Review
What do you like best about the product?
We use smartsheet in staff meetings all the time. It keeps us organized and is easy to visually see things/tasks that our team needs to complete in the upcoming weeks.
What do you dislike about the product?
I would like to see more metadata input. I need the search function to work easier for our team and I think that metadata will be a great start for Smartsheet.
What problems is the product solving and how is that benefiting you?
Being able to create timelines visually and address certain issues when in staff meetings.
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