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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Dan H.

Great for AEC Industry use

  • April 06, 2023
  • Review provided by G2

What do you like best about the product?
In an architecture firm setting, my teams primarily utilize the Project Dashboard feature to organize schedules, work plans, coordination lists, and project team members. Dashboards are incredibly helpful in organizing this information.

The sheets themselves are valuable tools for visualizing project schedules and managing budgets.
What do you dislike about the product?
My team has minimal downsides to working in Smartsheet. Some revision tracking and syncing issues can sometimes lead to lost work, so remembering to hit save manually now and then prevents future headaches.
What problems is the product solving and how is that benefiting you?
Collaborating on project management documents is the primary problem that Smatsheet solves for my team members and myself. With Smartsheet being a cloud-based solution, working on project budgets, project schedules, and coordination lists is much easier, especially with increased remote employees and remote work.


    Biotechnology

Great tool for project management applications

  • April 06, 2023
  • Review provided by G2

What do you like best about the product?
I love the added functions that allow me to effectively communicate within the application itself. Being able to attach files directly through Box so people have the most up-to-date information, adding comments/ having a dialogue regarding a specific sheet or task, and being able to set reminders for myself and/or members of my team are just a few of my favorite functions.
What do you dislike about the product?
We rely very heavily on Smartsheet within our organization. If access is interrupted, it really puts pause on the productivity of my team and the organization. This happens occasionally on the Smartsheet side, which causes some angst and frustration.
What problems is the product solving and how is that benefiting you?
Smartsheet acts as our "single source of truth" for all our project information including timelines, relevant files, notes on specific tasks and management of the workflow from start to finish. It's a one stop shop for project information.


    Eric V.

Detailed Project Tracking

  • April 05, 2023
  • Review provided by G2

What do you like best about the product?
I enjoy that sheets can be linked together and that you can manage the tasks and timelines at different levels.
What do you dislike about the product?
Some of the calculation tools could be improved to get closer to the standards that exist in Excel.
What problems is the product solving and how is that benefiting you?
Providing visibility to the team on project due dates and timelines- especially cascading dates that occur when the project events move.


    Steve C.

Smartsheet helps manage millions of dollars of projects in a quick to understand organized manner

  • April 05, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is great for taking control of multi-phase projects. The ability to share the content and editing capabilities is what make the product shine. From Gantt charts to seeing schedules at a glance, Smartsheet allows for multiple users to collaborate on each step of the project lifespan.
What do you dislike about the product?
While the interface is amazing, if you are unfamiliar with Smartsheet, setting up the sheet the first time can be a tad daunting. Once you get a sheet that works for you, duplicating it for other projects is simple. Don't get overwhelmed by the sheer number of options availabe to you.
What problems is the product solving and how is that benefiting you?
Smartsheet excels with allowing multi-user groups the ability to collaborate on projects. We routinely have projects that take months and have several phases. Smartsheet allows us to be able to track the completion of each portion of the project and to alert members of the team if anything is falling outside of our boundaries.


    Paper & Forest Products

High collaboration, medium customizability, low visualization tools

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
1) Access management with Dynamic View, groups, reports, current user filters, WorkApps, cross-sheet references to collaborator management sheets, etc.
2) WorkApps to bring all users to one place and show them exactly what they need to see. Massive improvement over sharing links to OneDrive files.
3) Data Shuttle, DataMesh, and automation to eliminate manual data entry
4) Continued incremental improvements being made to premium apps. Keep it coming!
What do you dislike about the product?
1) Smartsheet's range of dashboard charts is disappointing.
2) DataTable has limited functionality. I would use it more than I do if it were a more robust tool.
3) Smartsheet is hard to scale within my organization because it is so expensive for connected users.
What problems is the product solving and how is that benefiting you?
1) Pulling together innovation teammates and stakeholders from many areas of the company to work on a single dataset and share live results: this increases participation, enhances data integrity, and reduces time spent compiling data
2) Massively reducing the time spent producing portfolio reports
3) Providing a framework for pulling together various sources of data into a consolidated view (using Data Shuttle, DataTable + connections): this reduces time spent manually moving data around
4) Providing a framework to manage my workflow with a scrum process: this increases my productivity and enhances conversations with my manager


    Leslie P.

Easy to understand, multiple different uses, great tool!

  • March 29, 2023
  • Review provided by G2

What do you like best about the product?
Easy to understand, I love the workflow interaction with emails and notifications, also love the ability to easily add attachments, photos, comments, etc to rows.
What do you dislike about the product?
One thing I find difficult is not being able to hide rows and columns like I would be able to do with Excel. Also, I love the workflows, but expanding the abilities of the workflows would also be helpful. Additionally, being able to have a smartsheet with multiple tabs that pull information from each other would be very helpful. This might already be possible and I have just not figured out how to do it yet.
What problems is the product solving and how is that benefiting you?
It helps me easily to assign an issue or tracking item to a specific person and set up workflows for that assigned person to update the status of the issue. This allows me to not have to follow up with the person and automatically does it for me.


    Venkat T.

Maximize your productivity with Smartsheet

  • March 28, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about using Smartsheets is its versatility. With Smartsheets, you can create spreadsheets, charts, Gantt charts and online forms in a single platform. It's also easy to collaborate with your team and your customers because everyone can view and update data in real time. Smartsheets also offers extensive integrations with other software tools, making it easy to transfer data between different applications.
What do you dislike about the product?
There are a few things that Smartsheet could improve. Navigating the platform can be a bit tricky, especially when you first start using it. Also, some of the controls and functions are not intuitive and can take some getting used to.
What problems is the product solving and how is that benefiting you?
solves common project management problems. For example, I can set deadlines, assign tasks and receive update notifications to make sure projects are completed on time. I can also customize the data visualization for better analysis.


    Nisha R.

Easy to create tasks and track tasks for projects

  • March 27, 2023
  • Review provided by G2

What do you like best about the product?
I like that Smartsheet is easy to access and it enables my team to stay aligned on project progress. We're currently in the process of moving all our random spreadsheet to smartsheet. With smartsheet it's easy to visualize and streamline our workflows
What do you dislike about the product?
The only low side is the cost. There are a lot of free tools out there but smart sheets capabilities outshines them so depending on how you look at it it's worth the cost.
What problems is the product solving and how is that benefiting you?
We have projects that involve having team members from multiple departments. Smart sheet makes it easy to input tasks and workflows and assign task owners. This helps us stay on track.


    Anish C.

Powerfull and versatile tool for project management and tracking

  • March 27, 2023
  • Review provided by G2

What do you like best about the product?
1. Smooth team collaboration - It is really easy to distribute and assign tasks as per the available bandwidth.
2. Realtime update and project tracking - Team collaborators can easily update their status in real-time and see others' status as well.
3. Dynamic dashboards - The dashboard is the most used feature in our company. Smartsheet lets us translate complex-looking data into graphs and charts, which are very comfortable and easy to view and analyze.
4. Functions and formulas - Although there are limited sets of functions and formulas. However, we can create our own logic and apply formulas as required.
5. Flexible automation - Automation is another useful feature. We use it for notifications and alerts for collaborators.
6. Multiple views - Grid, Gantt, Card, and Calendar
7. Interactive Forms - Creating forms in Smartsheet is easy and quick since it converts all the column headers to questions. Also, it gives various formatting for the questions to make them more interactive.
8. Saves overall time
What do you dislike about the product?
1. Conditional formatting has very limited options. It must have find and highlight duplicate values.
2. Non-licensed users should be given the option to use the conditional formatting tool.
3. Dashboards are quite difficult to create when data from more than two sheets are required.
4. Dashboards are quite complex to use especially for beginners. They take some time to learn even after going through the training.
What problems is the product solving and how is that benefiting you?
Some of the project related problems that we were able to fix using smartsheet are:
1. Bandwidth management
2. Project Tracking
3. Communication within the team
4. Automation of the process flow
5. Scaling up the project vision


    Nuthan P.

Best tool for work management

  • March 26, 2023
  • Review provided by G2

What do you like best about the product?
The user interface is easy to use and it's numerous templates which are easy to use. And it's is easy to assign the task to the team members and able to give any update on it.
What do you dislike about the product?
It is hard to follow the tutorial, and sometimes the smartsheet works a bit slow, the price for single user is a bit high. The integration to other tool are limited.
What problems is the product solving and how is that benefiting you?
With the dashboard we could show the data which can be easily understandable to others, and easy to assign the task and able to give feedback on that. And while exploring the template it gives new ideas to solve the issue.