Smartsheet
SmartsheetExternal reviews
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Bringing order to chaos
What do you like best about the product?
I love interacting with my entire team and controlling workflows with conversations, reminders and priorities. The power of the proofing tool and brand folder for managing multiple assets is an absolute win for a marketing department.
What do you dislike about the product?
My only gripe is that whenever one views attachments per line item, the attachment panel brings up the entire sheet instead of the attachments per line. This can cause one to upload assets to the entire sheet and not the line item - leading to missing assets amongst the team,
What problems is the product solving and how is that benefiting you?
Smartsheet has helped us connect both internal and external teams to align for cadence and project delivery. It is the central point for our teams to connect and ensure we meet deadlines timeously.
Good midpoint between easy and customizable
What do you like best about the product?
Smartsheet is very user-friendly, it makes it easy for teams of all sizes and technical abilities to get started quickly. This is very helpful, mostly when you work with big teams that include members that are not from your organization and need to adapt promptly to your PM tool. Smartsheet is highly customizable and can be used for a wide variety of projects and industries. Not all projects have the same grade of agility; not all industries work the same way or commit equally to a project; Smartsheet is easy to adapt to your clients' maturity. Smartsheet offers robust collaboration features, allowing team members to share, comment, and update tasks and project details in real time. Users appreciate the ability to add attachments, set reminders, and assign tasks to specific team members, making it easier to keep everyone on the same page.
What do you dislike about the product?
It can be difficult to generate detailed reports, and advanced reporting options are not available; some level of automatization in this would be appreciated. Also, integration with more applications would be appreciated.
What problems is the product solving and how is that benefiting you?
Smartsheet offers real-time visibility into project status, progress, and resource allocation. This allows me and everybody to quickly identify issues and blockers, and to make the best decisions to keep projects on track. Also, it helps improving accountability and overall team performance.
Pretty solid all round experience
What do you like best about the product?
The side-by-side view of the spreadsheet and Gantt is helpful for visualising the types of projects I run. It is relatively free-form when compared to other project management tools which allows me to run my projects in my own way rather than being somewhat confined by the system
What do you dislike about the product?
There is a bit of a learning curve when jumping in - some things don't seem to work as intuitively as I would initially expect however with a bit of playing up or looking up tutorials it doesn't take too long to pick up
What problems is the product solving and how is that benefiting you?
Creating a visual aspect to estimate and timeline spreadsheets, this is useful for showing to clients and stakeholders as well as keeping view on how things are running fro ma high-level
Collaboration with ease
What do you like best about the product?
Flexible and configurable platform that enables me to share as much information as I want, and get real-time collaboration and input from users globally.
What do you dislike about the product?
Needs to be closer in functionality to apps like Microsoft Excel - there are still some things we can't use it for.
What problems is the product solving and how is that benefiting you?
Tracking physical products that we don't have visibility of and enabling risk-eliminating processes. Freeing up time to work on more productive elements of the business.
Collaborative planning and cross functional working made easy
What do you like best about the product?
I like the functionality of smartsheets and once you learn the specific formulas you can use, you can really take advantage of the software. It backs up often and is very easy to link to other projects within a programme which is an invaluable asset to have.
What do you dislike about the product?
Some functions are still missing between smart sheets and MS Project, and linking cells could be made more accessible. There are still things you cant do with formulas that are easy to do on Project. It would be effective to lock specific cells to projects within the programme.
What problems is the product solving and how is that benefiting you?
Smartsheets is an effective cost-efficient tool that ticks the vast majority of my requirements from the day to day use. Once you take advantage of the free training in the package, you can learn the tips and tricks to simplify daily use. I like how you can create reports and pull out key information required for presenting status. I would like further training to take this to the next level.
The ultimate tool for group collaboration
What do you like best about the product?
I find Smartsheet to be incredibly useful in helping us simplify and streamline our processes. The interface is intuitive, making it easy for anyone on my team to quickly start creating sheets and building custom workflows or request notifications that fit the exact needs of their particular project. I also appreciate the ability to upload fillable PDFs so that they can be easily linked to all relevant records - all without an expensive license fee! Overall, Smartsheet is an indispensable productivity tool that has allowed us to collaborate more effectively while achieving our desired results with greater efficiency.
What do you dislike about the product?
I find Smartsheet lacking in certain areas. Specifically, I am frustrated by the inability to resize my Gantt view to better visualize timelines. Additionally, navigating the platform often results in me being thrown back to the dashboard as soon as I try to scroll to the left - a definite hindrance when it comes to completing reports and summaries. Hopefully, improvements are on the horizon
What problems is the product solving and how is that benefiting you?
Smartsheet has helped me and my team collaborate more efficiently on client initiatives. Its intuitive interface makes it easy to quickly create the specialized reports we need, saving us valuable time and energy that can be focused elsewhere.
SmartSheet helps you build automated workflows and gives you neat visualisation.
What do you like best about the product?
SmartSheet is an excellent way to visualize what needs to be said or monitored over time. With built-in functions to connect data sources, create forms, and do publishing - things can be automated.
What do you dislike about the product?
It isn't always easy to get started with SmartSheet, and there's a learning curve to get used to all the tools and behaviours of SmartSheet. You can "mimic" things like "Trello" cards but with the drawback of not having auto-save. You can use integrations to pull data from different sources, but it sometimes comes at a cost. As there's nothing else like SmartSheet, you may end up with timely customisations to move out of in case you'd have to move to another platform.
What problems is the product solving and how is that benefiting you?
SmartSheet helps me as an enhanced note-taking portal, which helps me keep track of what people in my team are doing and when. It also helps us work on team goals with several subtasks to make up a common bigger goal. So in that sense, it also works as a collaboration tool making our progress visible to everyone in the team. With the automation built in, I can create forms triggered either by me or by different rules, like deadlines or if a request is coming in. The associates can then respond to that form, and the data is automatically populated in the right place. These forms can even be made mobile phone friendly. The benefits for me as a manager are that it improves visibility, enhances collaboration, and increases efficiency.
Smart sheet group work.
What do you like best about the product?
The comments system and having all the relevant conversations in one place. It is also helpful to be notified by email so you don't miss anything. The forms I can send to customers is also beneficial.
What do you dislike about the product?
I don't find the gantt view very helpful, really. I don't think that is a problem with the system. I just don't have much use for it. Not a lot of negatives to say.
What problems is the product solving and how is that benefiting you?
We are a small organisation with people in it with varied roles. We don't need to call each other or have meetings constantly, and we can see where we are at with a project.
SmartSheet is a great way project management and automation tool!
What do you like best about the product?
I like how easy it is to create workflows and automations in a sheet. My team and I use SmartSheet to manage several data delivery workflows for clients and it (1) keeps us on track, (2) allows us to send client emails based on data from the sheets.
What do you dislike about the product?
The one thing I don't like about SmartSheet is how you can't share an entire folder with someone. You would need to individually share certain sheets within a folder, but you're not able to share an entire folder (with the files inside).
What problems is the product solving and how is that benefiting you?
SmartSheet allows me to manage my tasks and let everyone in my team know what everyone is doing. It also allows me to send emails to clients, based on a workflow, with just one click.
Smart sheet experience
What do you like best about the product?
What I liked best with smart sheets is it's in real time so whatever information you add is updated for all to see no matter where your team is located.
What do you dislike about the product?
Only issue is you need to provide users with user abs Password to access. Sometimes you have to hit save abs it's not easy for a new user to add attachment to a cell
What problems is the product solving and how is that benefiting you?
It's solving the problem of working with people who don't share the same networks. This allows others to access in real time.
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