Smartsheet
SmartsheetExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Overall very positive but using both Smartsheet and Smartsheet Resourcing together needs work
What do you like best about the product?
The ability to plan projects in a flexible way and pulling from templates to help speed that process up. We also use Resourcing with is a fantastic tool for our team in allocating work tasks to individuals.
What do you dislike about the product?
I dislike the most how Smartsheet and Resourcing work or rather do not work together, for me it is very obvious that the two systems are very separate and do not particularly talk to each other all that well. I have found the support in the this area to be non-existant once the licenses where purchased the after care disappeared which is extremely disappointing.
What problems is the product solving and how is that benefiting you?
It is helping us as a team become more efficient in our processes and more transparent about workloads and the distribution of tasks across the team. It also helps us highlight just how long things take to produce, quite often account managers do not understand this so Smartsheet helps show this and gain agreement on timings.
Easy to use and helpful with many moving parts.
What do you like best about the product?
The best feature about Smartsheet is the collaboration. Teams can easily collaborate on projects and see how far along each person is. This makes it easy to be on top of workflow.
What do you dislike about the product?
The one part about Smartsheet that isnt the best when first using is the interface isnt very user friendly to begginers and can be a little confusing to pick up.
What problems is the product solving and how is that benefiting you?
At the company I work there used to be problems with which staff were assigned projects and when they needed to complete it by. With smartsheet we are clearly able to see in one place where each project is up to and what projects are upcoming. In turn this can and has sped up workflow.
A user-friendly MS Project...and More!
What do you like best about the product?
It's so user friendly. The interface is clearer and all the options and buttons look simplier. It also seems to cope better with updates and changes to your project plan - it seems to be more versatile than (my experience with) MS Project, for example.
It's also a great colaborative tool, being online, and having the option to have free accounts, you can include all of your team, everyone can work on the same project timelines and they can all link together seamlessly.
It's also a great colaborative tool, being online, and having the option to have free accounts, you can include all of your team, everyone can work on the same project timelines and they can all link together seamlessly.
What do you dislike about the product?
It doesn't have all the features of a program like MS Project - but it also has additional functionality that Project doesn't have, like different types of sheets that can link into each other.
It is annoying how it closes down features for those in your team who don't have a paid license - but it's still cheaper than Project.
It is annoying how it closes down features for those in your team who don't have a paid license - but it's still cheaper than Project.
What problems is the product solving and how is that benefiting you?
Smartsheet is allowing us to easily move to easy-access collaborative working, allowing us to quickly and easily make project timelines (large and small scale) and then share and collaborate on these throughout the business. The linking features are also great, and because it's hosted as an internet service, there's no issue in the linking about where the sheets are saved etc.
Easy to Use and great for collaboration
What do you like best about the product?
Easy to set up and collaborate online with users. Easy to create a smartsheet but the forms and the automation is the simple bit which makes it so much more efficient. for example being able to trigger other boxes being completed which arent even seen by the form submitter. makes it slick and easy
What do you dislike about the product?
Having to share a main sheet with people you only want to see the report for. means that hidden or confidential parts from the main sheet are able to be seen by report users. graphs on dashboards i struggle to get my head around so would be good if they improved this.
What problems is the product solving and how is that benefiting you?
Smartsheet gives a unique position of a tool able to be quickly edited, built upon etc without a professional or 3rd party. yet on the same hand has the structure which helps support users but also restricts users from being able to work completely unstructured.
Effortlessly Managing Customer data and Tasks with Smartsheet
What do you like best about the product?
1) Cost-effective: Because Smartsheet is a cloud-based application, there is no need to install any hardware or software before using it. There are no up-front charges or continuing maintenance costs, making it a cost-effective option for companies of all sizes.
2) Enhanced Working together colleagues may cooperate more successfully and effectively using Smartsheet's real-time updates and notifications. It is simpler to keep track of a task's specifics and deadlines when users can comment, give tasks, and monitor progress all inside the platform.
2) Enhanced Working together colleagues may cooperate more successfully and effectively using Smartsheet's real-time updates and notifications. It is simpler to keep track of a task's specifics and deadlines when users can comment, give tasks, and monitor progress all inside the platform.
What do you dislike about the product?
Learning curve: The number of functionality and customizability choices available in Smartsheet might make it difficult for novice users to get started. Despite the platform's comprehensive documentation and training materials, getting started might be challenging.
What problems is the product solving and how is that benefiting you?
Smartsheet data has help me to keep a database of my customer information and is readily available to upload to various other software that requires me to key in manually. This has has help me prevent any time wasting knowing my data is stored in the cloud.
Great Tool for Collaboration and Automation
What do you like best about the product?
I personally use smartsheets to log and track international shipments.
We have it set up to remind staff when new products are coming in, the API feeds into our ERP to update expected arrivals and the suppliers are able to update Ex-Factory dates via a fortnightly form.
We have it set up to remind staff when new products are coming in, the API feeds into our ERP to update expected arrivals and the suppliers are able to update Ex-Factory dates via a fortnightly form.
What do you dislike about the product?
It is not nearly as powerful as excel, and requires some creative solutions for some work. But for the most part if you use its strengths rather than worrying about what it is missing it is a very helpful tool.
What problems is the product solving and how is that benefiting you?
It automates a lot of the follow up emails, reminders, and recording of information that I would otherwise have to track manually myself. So it is ultimately saving a lot of time and streamlining processes.
Used smartsheet for around 7 years within different organisations and settings
What do you like best about the product?
It is easy to pick up, to teach, even people with limited tech ability can pick this program up. The collaboration is virtually unlimited and limitless. I really enjoy building platform that allows a lean way of working; once built, it takes care of itself.
What do you dislike about the product?
The dashboard are quite limited as far as design goes. When building your dashboard there are a number of reports to build in order to capture the information you want. Along with the sheet itself and design is limited.
What problems is the product solving and how is that benefiting you?
There are constant updates being completed and I do enjoy receiving the emails advising to the latest updates. I can chose the relevant ones for me to go in and take a look and see if I want to use. Not sure about problems, support calls are dealt with quickly.
Streamline project management and increase productivity
What do you like best about the product?
I like the versatility of SmartSheets and its ability to be customized for different organizations. Its integrations with popular applications also facilitate effective collaboration between teams, increasing overall productivity! The reporting capabilities are also great; it's incredibly useful for measuring progress or quickly tracking changes. In addition, because SmartSheets is easy to use, but allows for complex processes to be created if needed, I appreciate that I can customize my project management solutions to fit my organization's needs and use them effectively regardless of my level of experience with project management software.
What do you dislike about the product?
I am very disappointed in the absence of time-based availability calendars within Smartsheet. Integrating an application such as Float into the system would allow for automated assignment of people to roles and provide teams with instant access to useful information about current resources - an invaluable asset when planning project timelines.
What problems is the product solving and how is that benefiting you?
I was often overwhelmed by the stress of trying to keep track of my schedule and remember important tasks. SmartSheet has helped alleviate this pressure by providing me with a reminder feature that keeps me on top of ongoing tasks.
Useful but restricted
What do you like best about the product?
You can do a lot of diferent sheets with diferent objetives.
Smartsheet allows us to be more productives in the follow of projects, assigment of task and KPI of any kind.
Smartsheet allows us to be more productives in the follow of projects, assigment of task and KPI of any kind.
What do you dislike about the product?
it's really restricted, not very fleible and I had problems with number and date formats.
Smartsheet needs improve the customizing of parameter as number and date formats.
Smartsheet needs improve the customizing of parameter as number and date formats.
What problems is the product solving and how is that benefiting you?
Smartsheet allows us to organize all the tasks of the project, assign them to our collaborators and follow up on them, as well as to see the important dates and the objectives to be achieved.
Great Simple tool
What do you like best about the product?
Smartsheet is a great way for my teem to keep track of jobs that are to be completed, when they need to be complete by and keep track of who is doing what. The real time updates makes sure that the whole team can see information as soon as it is available.
What do you dislike about the product?
It is easy for some employees not to open smartshhet and not to look at it and therefore miss tasks that they are meant to be carrying out. It would be helpful if it could send you pop up notifications to make sure nothing gets missed.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us keep track of all the jobs that need to be completed and of what stage of completion they are at. It also allows us to see when they need to be completed by so that we can prioritise our workload
showing 9,251 - 9,260