Smartsheet
SmartsheetExternal reviews
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Maintenance Supervisor, manufacturing related activities.
What do you like best about the product?
The level of customisation you can achieve is extensive. The automation also allows for a lot of functions. There is also a lot of online help to draw on, which helps me as I'm not very experienced.
What do you dislike about the product?
Some of the processes are not simple, but that is to be expected to create a sheet with automation. If there were more templates or options for preset automation that you could apply as a packet, that would helpful.
What problems is the product solving and how is that benefiting you?
We needed a way to have mulitple users access, edit and respond to requests. Having a central storage point with access for everyone who needs it makes the coordination of activities easier.
More than just an online spreadsheet
What do you like best about the product?
Smartsheet is more than just about sharing and collaborating on spreadsheets online. It's a very versatile tool useful for project management, reporting, scheduling automated reminders, just to name a few.
What do you dislike about the product?
If you are coming off Microsoft Excel then it does take a little bit of time to get used to Smartsheet as some features are slightly different such as no merging of cells.
What problems is the product solving and how is that benefiting you?
We wanted a method to keep track of our Vendor's insurances and a way to set reminders on when it has expired and requires a renewal. With Smartsheet, we were able to store all this information in one place and setup an automated email when any certificate had expired so that it could be followed up.
Smartsheet has made continual improvement an organic process
What do you like best about the product?
The best attribute of Smartsheet is it's ablity to maintain a large repository of information, accessible by project managers whenever they need it. In addition, the customised automation means that I can keep tweaking the sheet so that improvements keep flowing.
What do you dislike about the product?
Date format of attacments does not mimic the regional settings. i.e. If I set my date format to DD-MM-YY, the attachments are still listed as MM-DD-YY. I'd prefer consistent format for all dates.
What problems is the product solving and how is that benefiting you?
The first of several Smartsheets that I have created centralises and automates our National QA reporting process, reducing inefficient "to and fro" emails and instead collects all necessary project and product information via a smartsheet form. Once our QA team has all the critical information, we can then ensure Project Managers are automatically notified with the right QA reports for their customers, on time, the first time, everytime.
Another Smartsheet has also been made to capture all Laboratory purchase orders and sample disptaches, ensuring we keep good tracking information, such as orders, consignet details, invoices, email communications etc of all the different tasks we have on the go.
Another Smartsheet has also been made to capture all Laboratory purchase orders and sample disptaches, ensuring we keep good tracking information, such as orders, consignet details, invoices, email communications etc of all the different tasks we have on the go.
Business Tool - Smartsheet
What do you like best about the product?
The ability to use forms and capture/share the collated data. Also the online spreadsheet to allow our global team of travellers to ensure they work to the schedules provided.
Easy to use and share with team members.
Easy to use and share with team members.
What do you dislike about the product?
The lack of ability to use multi choice or scales on forms, often we would like users to rate an activity 1-5, or choose and multi-choice question.
It would also be helpful if we had more ability to custom forms, the logo provision on a form is so small, it would be great to add an image or have more ability to design forms.
It would also be helpful if we had more ability to custom forms, the logo provision on a form is so small, it would be great to add an image or have more ability to design forms.
What problems is the product solving and how is that benefiting you?
Smartsheet provides a live up-to-date workplan for our team that travel. It is accessible everywhere and provides the ability for updates as they happen
A great collaboration tool!
What do you like best about the product?
I appreciate how Smartsheets enhances collaboration within my project delivery teams. We primarily use it as a one stop shop for capturing details of actions, risks, issues etc and for monitoring progress and sharing updates.
What do you dislike about the product?
I would like Smartsheets to make the process of obtaining and accessing workspaces easier. Additionally, I wish there was an option to archive workspaces for old projects without having to delete them, which currently removes my access each time
What problems is the product solving and how is that benefiting you?
I utilise Smartsheets to help facilitate my project meetings with delivery teams and key stakeholders. By using filters and sorting, I can view project tasks, actions, risks, issues, and decisions all in one place. This is beneficial for my teams as all the necessary information is centralised, eliminating the need to navigate through multiple files or spreadsheets.
Additionally, my teams receive alerts whenever a task is updated or commented on.
I also use Smartsheets for mapping out project stakeholders, developing communications plans, and creating project plans (including Gantt charts)
Additionally, my teams receive alerts whenever a task is updated or commented on.
I also use Smartsheets for mapping out project stakeholders, developing communications plans, and creating project plans (including Gantt charts)
Highly customizable and intuitive
What do you like best about the product?
The best things I like about Smartsheet are as follows it can be customized to pretty much most of your needs, for me it's easy to use, and it's knowledge base is pretty helpful whenever I get stuck on something, I check on it, and so far it provides all the solutions I need.
What do you dislike about the product?
The downside of Smartsheet is it can be limiting if your company is just starting and you have limited funds for extra systems you want to use. It's totally understandable; you have to pay for premium software.
What problems is the product solving and how is that benefiting you?
The problems that Smartsheet is solving to our organization are collaboration with our staffs, easy to use tally sheet to the things that are done and what not. It benefits us on having a one stop system to see the general overview of our projects.
Improve Time Management with Smartsheet Software
What do you like best about the product?
My favorite aspect of Smartsheet is its adaptability to our processes and changing project needs. Its impressive array of data organization tools, paired with its extensive selection of templates, allows me to customize a sheet specifically for the task at hand. In addition, Formula Builder provides great convenience when complex logic is required in cells, making it much more efficient to customize workflows or toggle between tasks than before. In addition, members of my team have had no problem understanding how this tool works because it is so easy to use right out of the box.
What do you dislike about the product?
I am disappointed that Smartsheet has not implemented more modern formats. I feel that a different approach to process management with increased flexibility would be beneficial rather than simply adding extra days or moving dates around, as this does little to clarify tasks. In addition, considering a different option for project and deadline notifications could significantly improve the system currently used by SmartSheet.
What problems is the product solving and how is that benefiting you?
Using Smartsheet, I can simplify the management of large projects by providing a central hub for tracking progress, assigning tasks, and storing documents. With this one platform, I'm able to stay on top of changes more easily and provide my team with the latest information and updates as needed.
Great for beginners and intermediate project managers
What do you like best about the product?
What I like the most about smartsheet is that it gives us a user friendly interface to simplify our tracking tasks especially for labor daily tracking and short term projects
What do you dislike about the product?
What i dislike the most about smartsheet is that it requires fast internet connection to be activated and fast internet to update and upload pictures and videos
What problems is the product solving and how is that benefiting you?
We’ve been using Smartsheet for our project and task management needs, and it has significantly improved our team’s collaboration and workflow visibility. The platform is user-friendly, customizable, and integrates well with our existing tools. Features like automated reminders, dashboards, and shared sheets have helped streamline our operations and ensure timely follow-ups.
Overall, Smartsheet has proven to be a reliable and efficient solution for managing both simple and complex projects. Highly recommended for teams looking to improve productivity and coordination.
Overall, Smartsheet has proven to be a reliable and efficient solution for managing both simple and complex projects. Highly recommended for teams looking to improve productivity and coordination.
Take Excel and Trello, cross it and get Smartsheet.
What do you like best about the product?
Smartsheets is a powerful and impressive tool that resembles a cross between Excel and Trello. For the past five years, Smartsheets has been my go-to application for projects and related communication. I've collaborated with my team on the platform to manage tasks and projects, create forms, analyze data, and design data dashboards. Smartsheet is generally simple to use if you used other PM tools before and well-supported by resources like tutorials and webinars.
What do you dislike about the product?
I'd like to see the option to include more visuals and widgets when managing projects, similar to what Trello does with its Power-Ups. It's better than external tools that require our software development teams to integrate a simple thing.
What problems is the product solving and how is that benefiting you?
The user-friendly interface of Smartsheets makes it easy for me to keep track of things like our sales programs and large projects involving many people collaborating on an important campaign/event.
Good for project management and workflow. Poor communication
What do you like best about the product?
It's Excel on steriods, if your orgainisation use Excel then this is a platform where the stakeholder buy in and transition will be easy.
What do you dislike about the product?
I don't like that if you amend one sheet there is no way to amends other sheets. For example I have a workflow sheet where i archive projects onto the same sheet. If I add additional colums or fucntions to the main workflow sheet I have to do this manually to the archive sheet. Only parent sheets and influence linked sheets, not helpful is you use linked sheets for workflow, it would nice if you could select and change how sheets interact with eachother.
When i've created rules I have noticed they have a mind of their own. They choose when they want to work.
In a recent subscription model change my cost went up 15%. Working for a charity this is not easy to get approval for. When I reach out to smartsheets I got no response, I've had to constantly chase. It's been a month and no closer to getting the answers I require. I do not feel like a valued customer. Quick to contact for sales, not for support. Very disappointing.
When i've created rules I have noticed they have a mind of their own. They choose when they want to work.
In a recent subscription model change my cost went up 15%. Working for a charity this is not easy to get approval for. When I reach out to smartsheets I got no response, I've had to constantly chase. It's been a month and no closer to getting the answers I require. I do not feel like a valued customer. Quick to contact for sales, not for support. Very disappointing.
What problems is the product solving and how is that benefiting you?
User guidance, the in person user group was helpful and it shows they are building the smartsheet community where you can interact with other users and understand real like experinces and fuctionailities.
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