Smartsheet
SmartsheetExternal reviews
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Known for Projects but is a Versatile MultiPurpose Platform
What do you like best about the product?
No code needed to create robust data models and powerful dashboards. Automation is great to eliminate the need of generating and sending repetive reports. Portals are a terrific option to proide visibility and traceability.
What do you dislike about the product?
Cell limits per Grid. No "page filters/Slicers" for Dashboards.
What problems is the product solving and how is that benefiting you?
Using Smartsheet we collaborate simultaneously in the management of Complex tasks, just that was a game changer for us. Notifications, Alerts and Escalations through automation has eliminated the extra time and efforts of building repetitive reports daily. Giving acces to a tailor made portal for our key customers has become a significant advantage in our industry (Contract Logistics & Control Tower)
User-Friendly and Efficient for Project Prioritization
What do you like best about the product?
I really like how user-friendly Smartsheet is. I can easily configure each of the columns in my sheets to reflect different statuses, and setting up conditional formatting rules is really straightforward. This feature provides a lot of clarity when I share project updates with leadership in the company, who may not be as IT savvy. It makes it easier for them to visualize the priority order of tasks, which isn't as easily done with our other project management software. Additionally, the initial setup was very easy and intuitive.
What do you dislike about the product?
I think I'm probably not using the dashboarding side of it as much. Maybe I don't know, I would like to explore that, but I don't really have time to look into it. So I don't think I'm utilizing all of the benefits.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me prioritize work, track assignments, and create schedules to complete tasks on time.
The best project management tool.
What do you like best about the product?
The upside of Smartsheet is that it not only keeps me and my team organized but it keeps everyone on track with upcoming deadlines. No projects get missed with Smartsheet.
What do you dislike about the product?
I dislike the email notifications about upcoming projects. I feel like it can be more streamlined and have more of a description. Maybe desktop notifications.
What problems is the product solving and how is that benefiting you?
Smartsheet solves any and all organizational issues. There is a row for every team member so each member knows where to look. It also increases productivity and collaboration
Wow! So Easy to Use and Amazing Capabilities
What do you like best about the product?
I love how Smartsheets has flexible views that display data in various forms like calendars and cards. This helps me stay organized.
It is very user-friendly and easy to see what information and tasks I need to complete.
I love how I can share the documents with my teams, and we can collaborate in real time.
It is very user-friendly and easy to see what information and tasks I need to complete.
I love how I can share the documents with my teams, and we can collaborate in real time.
What do you dislike about the product?
One of the downsides of Smartsheets is that the max cells are 500,000.
What problems is the product solving and how is that benefiting you?
Smartsheets is solving the collaboration and team work problem we sometimes have with Excel features in Teams. Smartsheets is very robust, and I like the different views available.
Excellent & Productive Resource
What do you like best about the product?
Smartsheets has helped to facilitate quick and easy collaboration across teams and/or with key stakeholders in a fashion no other platform does. The additional piece of mind via the "proofs" system is also great when it comes to reverting unwanted or accidental changes.
What do you dislike about the product?
It would be great to see Smartsheets leverage additional formula/calculation tools similar to those associated with Microsoft products. While the ability to do more in one workbook has grown, there are still some opportunities that could be addressed.
What problems is the product solving and how is that benefiting you?
The key advantage Smartsheet has for my application is the ability to revert or undo accidental changes made by another user. This feature is incredibly important when working on large cross-functional projects with several stakeholders all having access to one sheet.
Smartsheet is a very clean, useful tool for project management
What do you like best about the product?
Smartsheet is a great tool that allows me to stay on track. My team uses it to see what we have coming down the pipeline for our different clients and also to set project timelines to keep everyone on track
What do you dislike about the product?
It can be not very clear to navigate at times. The smartsheet dashboards that link out to other smartsheets can become confusing and allow a lot of the useful information needed to get lost in the shuffle.
What problems is the product solving and how is that benefiting you?
My work in marketing involves a lot of moving pieces, so Smartsheet helps keep everything organizes and all of the different teams working on a project aligned and on track
Experience using Smartsheet to Manage Design Projects
What do you like best about the product?
There is only one file, no copies and everyone can access and/or edit at anytime from anywhere. Having the files in the cloud is beneficial when working remotely.
What do you dislike about the product?
Some staff initially feel like they are getting micromanaged by using this tool. "Formulas" are somewhat tricky compared to other applications. More simple examples of how to do something in a general context would be helpful.
What problems is the product solving and how is that benefiting you?
Smartsheet allows my team to quickly assign/transfer tasks to one another with a confirmed email/notice to all parties involved. Update requests are super helpful in gently reminding staff of priorities and coming deadlines.
Smartsheet Experience from a Newer User
What do you like best about the product?
Smartsheet is extremely helpful for project managing and tracking. I utilize this program daily to track and plan my communication. Then it is also used to keep a record of those communications and track results. I am only scratching the surface of the many features and capabilities of what processes can be tracked and reported through this program.
What do you dislike about the product?
While it has so many features and functionalities, sometimes that can make things challenging to figure out on your own. It's also not as intuitive as Microsoft Excel for creating dashboard graphs from information within sheets. It can cause you to generate more reports to showcase the information properly.
What problems is the product solving and how is that benefiting you?
Smartsheet is the tool we utilize to track and report communication history and results, organize budget requests, manage communication requests, and external facing calendars. It allows us to self manage our departments needs in an efficient way.
Smartsheet is great for task tracking and collaboration
What do you like best about the product?
Being able to share with users outside of the organization was super useful.
Including links to Jira streamlined the process
Being able to add a smartsheet snapshot to teams was helpful so access was easier.
Including links to Jira streamlined the process
Being able to add a smartsheet snapshot to teams was helpful so access was easier.
What do you dislike about the product?
I may just not have the latest version, but being able to see the original due date versus the new and how things have changed is difficult.
What problems is the product solving and how is that benefiting you?
Collaboration with our clients was huge. It helped streamline workflow and deliverables when files were needed from our client. We could also keep out conversations and follow up in one space. This was also helpful if there was any turnover.
Very powerful platform for project & team management
What do you like best about the product?
I love the different views available for individual sheets including the gantt view and the card view. We use the card view for tracking team responsibilities on a weekly basis. How documents can be uploaded as either attachments or as mpp files has made sharing active documents so easy between team members.
What do you dislike about the product?
Knowing that most companies, including my own, utilize Procore for project management, I would like to see more ways that smartsheet and Procore can be linked together to summarize data, easily close open items, simpler tracking, etc.
What problems is the product solving and how is that benefiting you?
Smartsheet has daylighted many "problems" I hadn't even realized I had while working. The ease of use & display compared to other products has been helpful. A similar file management tree to Microsoft has made learning the smartsheet system easy. I love the views that simplify my tasks and the filters available to quickly drown out the noise of everything going on to be able to focus on just my items when necessary while still having the ability to see what the rest of the team is working on live that other products don't provide.
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