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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
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  • 1
  • 3 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Tyler S.

Easy to use and collaborate with colleagues.

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
The ease of use to create sheets, forms, etc. that then become a valuable part of my day-to-day job.
What do you dislike about the product?
The biggest thing that always is a problem with Smartsheets is the inability to have multiple tabs in a single sheet, as Excel does.
What problems is the product solving and how is that benefiting you?
I sit in a Project Management Organization, but we call ourselves "Transformation Management Office (TMO)". Historically, before my time on the team, there was a lack of centralization of all the projects/work at our organization. We have been able to centralize all the work using Smartsheets, collaborate with all the project managers, and use the data to create robust reporting in Tableau. It's been a huge value add to the organization and we couldn't have done it without Smartsheets.


    Anna C.

Great tool for both team and project management and workflows.

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
It's a one-stop shop for all things project management. Our departments have been able to leverage many capabilities customized based on internal and external needs. Once you understand the platform's functionality, the tool is intuitive and easy to use. It is an excellent tool for our project managers and teams within all departments can access the information and data.
What do you dislike about the product?
Smartsheet was introduced as a new platform for our teams. Because it is such a robust platform, it took some time to learn and understand how to use it, and it can still pose challenges when trying to navigate and find information.
What problems is the product solving and how is that benefiting you?
Smartsheet has provided our teams with a single place to house data and information. It has helped create consistency in where and how teams track their work and projects. We have been able to leverage the dashboard views internally and externally so we can ensure projects are tracking in the right direction.


    Orlando G.

A New and Smooth Way of Documentation

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
I think the most helpful thing about it is that it gives you a better overview of your report as a team through
the application for being accessible to your team.
What do you dislike about the product?
There's no significant dissatisfaction for me, maybe minor, like encoding the paragraphs, but nothing major specific. But I know there will always be room for improvement on this.
What problems is the product solving and how is that benefiting you?
The major problems the Smartsheet helps us solve is the project documentation, like monitoring, timelines, and tracking. It benefits us in a way that it gives us a new and easier way of organizing our reports


    Karl J.

Keeps 3 company divisions organized

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is an incredible tool to keep your work and processes organized and efficient. We initiate, delegate, track manufacturing status, and shipping status between 3 company divisions very effectively.
What do you dislike about the product?
I find that the user interface on worksheets and reports is a bit cold and not as user friendly as it could be. My biggest issue was getting users on board with the product (old dogs, new tricks) but once on board, they love using it.
What problems is the product solving and how is that benefiting you?
Our biggest company problem was organization and defining roles/responsibilities. Smartsheet easily solved this allowing me to create the structure and functionality for our manufacturing processes and workflow. It also allowed me to delegate tasks to the appropriate personnel and i can track and trace who does what, and when!


    Claire K.

Essential Program for Project Management

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is an intuitive program for all my project management needs. Using it for entire projects, snag lists, documenting changes, etc. It's incredibly useful and I use it on a daily basis with my team for managing our projects.
What do you dislike about the product?
I find Smartsheet very intuitive to be honest and don't really have anything I dislike about it. We did struggle for a while with matching our project plans up with other project programs like Jira, but there is an integration available now which makes things so much easier.
What problems is the product solving and how is that benefiting you?
Smartsheet gives us one place to store all of our project schedules and associated documents, assuring that everyone has access to everything they need. We don't have to spend time looking for plans etc, and we save standard project plans that we can duplicate and customize for new projects, making our jobs so much quicker.


    Marcelo C.

Monitors project and update status real time.

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Very useful for project monitoring. Users can create monitoring programs for specific tasks. Quickly updates status real time. Although this is similar to MS Excel, it has advanced functions that are very helpful to project programming. You can also attach files. Can navigate reference files thru attachments
What do you dislike about the product?
You need to connect to the internet for this to work correctly. Just a suggestion for an additional function to navigate the program even without connecting to the internet for some areas with low internet connectivity
What problems is the product solving and how is that benefiting you?
Smartsheet solves timely updating of project status and collaboration of different departments concerned. Able to bridge the gaps of communication, especially in updating the status of team members in other locations.


    Andrea S.

Quick to learn , and very efficient

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet helps to keep track of the progress of our projects,it's easy to use, and very understandable. With just a quick look you will know what is going on overall
What do you dislike about the product?
The limited use of sheets which is sometimes not enough. Trying to import Excell sheets is sometimes tricky
What problems is the product solving and how is that benefiting you?
Smartsheets help our team keep track of projects that we are currently busy with, future projects that are coming. Smartsheet also helps us to plan our budget and projects dates


    Lawrence G.

Easy to get started with the basics, but quickly becomes complicated if you go deeper

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
I like how visually appealing it is when bare-bones programming is utilized. This creates a quick and easy way to track the life of projects through different departments and personnel.
What do you dislike about the product?
Very quickly, you hit a programming wall. Anything outside of excel type of organization requires quite a bit of time and research to develop your sheets into something that can relay intuitive information.
What problems is the product solving and how is that benefiting you?
Smartsheets allows everyone in our organization to be on the same page with which project is where and who is responsible for it. We're able to schedule and track the life of projects easily.


    Cindy D.

Smartsheet: Useful Collaboration & Monitoring Network

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Tracking and monitoring became less hassle. Data are organized well with choices of what to see/filter. Also, collaboration with colleagues and teams becomes easy.
What do you dislike about the product?
I think I don't have any problem with it since it is a competent program but would like to have more improvements like visuals and more tools.
What problems is the product solving and how is that benefiting you?
Tracking and recording data for numerous projects help us maximize our time. Collaboration also with different people located in other places is a plus. Also, editing data will be reflected in realtime, which is very good.


    Information Technology and Services

DYNAMIC TOOL TO INTEGRATE DATA AT LARGER SCALE

  • May 25, 2023
  • Review provided by G2

What do you like best about the product?
Best thing about Smartsheet is that alot of users can have an access to it at the same time. Since Covid remote working has been a new norm in organizations and Smartsheets have definitely brought easy ways to access data with high volume cocurrently.
What do you dislike about the product?
It does have a little lag while scrolling down a large data. Filter commands are not that user friendly as sometimes it does take a bit more time to sort out data where i think it can be better if updated.
What problems is the product solving and how is that benefiting you?
The main problem that Smartsheets have solved is to have an access to all our sheets such as dashboards and inventory reports at the same time. This cloud feature is a key to our project management tools where we are not worried to be online every time a client is looking dive in data.