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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
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  • 3 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

Great Place to Organize Shared Information

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
I like how flexible it is. It has so many uses. Additionally, I like how I'm able to edit in real time along with my teammates. It helps us keep track of all of our media plans as well as creative and other advertising information.
What do you dislike about the product?
I am new in my career and haven't explored other options, but so far I don't have any thing I dislike about it. It doesn't cause us any problems and we are able to do everything we need in the platform!
What problems is the product solving and how is that benefiting you?
We have a lot of information to organize and Smartsheets help us do that. From flight dates to job codes, creatives, and audience targeting there is a wide variety of information that has to be stored and organized in a simple way.


    Hospital & Health Care

Smartsheet is a great tool to collaborate with co-workers because the sheet is always available.

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
I like that the sheets are always available online. There are so many advanced tools to use, and you can make your sheets much more than just a bunch of data on a spreadsheet.
What do you dislike about the product?
I would say that needing access online is one of the things that I dislike, because if you are not able to get online where you are at then you cannot access any of your sheets to do work on them.
What problems is the product solving and how is that benefiting you?
We were having issues with collaboration between the teams, and Smartsheet helped us solve that issue by always being available. Since users can get to it constantly, they can make their changes as needed, and projects are getting completed faster now.


    Entertainment

Simple & effective !

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Smartsheet is how it is to share work with coworkers. It's also super helpful to be able to create subcategories and be able to see our deadlines on a Gant chart or even a calendar.
What do you dislike about the product?
The main downside to Smartsheet is that it is more complicated to work on a document with a colleague simultaneously. It would be helpful to see the changes made to the document in real-time instead of having to save and refresh each time.
What problems is the product solving and how is that benefiting you?
It helps our team see the magnitude of a project while still being able to understand the "simple" steps they need to take to help their coworkers. It helps to break down the project for them and to keep them from getting overwhelmed.


    Hospital & Health Care

Beginning to understand the power of Smartsheet.

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
I appreciate how you can utilize some standard formulas used in Excel in Smartsheet, stretching the limits of what's possible from sheet to sheet. I've never used another platform similar to Smartsheet so I cannot compare. Smartsheet is allowing me to grow by utilizing its features as I'm getting stronger with my project management skills.
What do you dislike about the product?
In order to get an accurate breakdown of our tasks by contributor, we have to have duplicate tasks, one for each contributor, in our project grid. We are beginning to pull task-related data for each contributor in a specific "metrics" sheet derived from our project grid. Issue being when we assign multiple contributors to a single task(on a single row), we cannot accurately pull in task related data (i.e. hours, number of tasks, completed/in progress task breakdowns, etc) into our metrics sheet. We're currently doing so through the use of SUMIF() statements, which may not be dynamic enough.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping us reduce on the number of locations different employees will save their work - we understand that we can save files to our tasks and update the version history. It has also increased visibility to the all the tasks that are being worked on for a given project.


    Betsy W.

The integration of Smartsheets into our workflows has been a huge time saver for my team.

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
The best things about Smarsheet are the automations we can create and the communication between sheets. Our sheets stay current and team members are notified of new data or date markers.
What do you dislike about the product?
The lack of integration with Excel without upgrading your plan is very frustrating. Many systems can upload Excel, text, or csv files into their systems, but not Smartsheet.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us manage all of our partnerships with outside organizations, knowing where they are in the partnership process, alerting us when orders need to be placed, and tracking communication.


    Randi N.

Smartsheet is very easy to make updates in real time and easy for others to follow along with.

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
I like how you can access smartsheet on any computer. It also has more functionality then excel and it is great how you can customize the dates and different formulas.
What do you dislike about the product?
Sometimes it is hard to make a revisions to smartsheet and then it could ruin the timeline if you make one mistake and sometimes hard to get back the work without things getting confusing.
What problems is the product solving and how is that benefiting you?
Smartsheet ensures we keep track of the project milestones and specific details for our deliverables. The whole team and organization has access to the information so it is easy for everyone to understand where the project lifecycle is.


    Hospitality

Smartsheet - Collaboration for all

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
I find the collaboration in Smarshet to be the best part. This allows me to work with my team overseas and keep the projects flowing. Another thing I absolutely love is all the preloaded templates. This allows me to create something with ease and modify it to what I need exactly.
What do you dislike about the product?
One of the downsides I found, is I have trouble with the mobile app. It tends to crash on me from time to time and my changes are not saved. This is not frequent, but it does happen.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to collaborate and assign tasks for my agents over seas. It has also changed the way I look at sheets. I am a big Excel user, and a lot of times, I still go back to excel. But Smartsheet allows me to do things I cant, like card view.


    Kate M.

Great for Project Management and Data Collection

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use, tons of tutorials and videos to learn things. Smartsheet has many additional features that can't be found on Excel. Smartsheet also has a lot of great ways to display data.
What do you dislike about the product?
The price of the membership for annual renewal seems to increase every year. This makes it a harder sell to our IT/IS department when purchasing programs when we have bundles with Microsoft (excel) that can do many similar things to Smartsheet.
What problems is the product solving and how is that benefiting you?
The work flows help to hold people accountable to deadlines and provide a good overview for the progress updates on projects. People are reminded on the dates that they are due.


    Sarah M.

Versatile and intuitive

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet promotes collaboration by providing real-time updates and notifications. Multiple team members can work on a sheet simultaneously, making it easy to share information, discuss projects, and provide feedback.
What do you dislike about the product?
While Smartsheet provides spreadsheet-like functionality, it has limitations when it comes to formatting options compared to dedicated spreadsheet software. I find it lacking in advanced formatting features or customizations available in tools like Microsoft Excel or Google Sheets.
What problems is the product solving and how is that benefiting you?
Automation: Smartsheet offers automation features to streamline repetitive tasks. Team members can automate workflows, notifications, and reminders based on specific triggers or conditions, saving time and reducing manual effort. Plus setting due dates and being able to see them in different ways (Grid/Gantchart)


    Ana F.

Useful tool for daily organization

  • May 30, 2023
  • Review provided by G2

What do you like best about the product?
The diversity of tools you can find and how you can have them interlinked. You can have analytical files, surveys, calendars and have all combined in one single hub.
What do you dislike about the product?
When using the dashboard I can't freely move the items around. But it doesn't significatively affect the experience.
What problems is the product solving and how is that benefiting you?
With smartsheet I can have in one single place all the files and different smarsheet dashboards, and I can share it with all team live (e.g. we don't have to wait 24h for the items to be uploaded and available for everyone, contrary to other platforms we use).