Smartsheet
SmartsheetExternal reviews
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Excellent source for Marketing and Tasks between departments
What do you like best about the product?
We have used Smartsheet to help ensure monthly/yearly/daily tasks are getting completed across departments and locations. Smartsheets have truly allowed us to be more efficient in getting these done in a timely manner and not fallen off our plates.
What do you dislike about the product?
We barely touch the surface of what Smartsheets can do, but I wish there was more accessible training to learn how to use this resource better and more proficiently.
What problems is the product solving and how is that benefiting you?
Smartsheet is allowing us to know all of the daily/monthly/yearly tasks that need to be completed and keep these in a place for all locations, departments to see.
Keeps Me Time Efficient
What do you like best about the product?
The ability to run reports on specific details and receive updates on sheets when changes are made. It's saved countless hours and is super beneficial to have information broken down in an organized format.
What do you dislike about the product?
When you submit questions for help, the feedback isn't generally that helpful. Or it hasn't been in my case. Youtube has proven to be more informational in troubleshooting questions I've had.
What problems is the product solving and how is that benefiting you?
I am working with a team on building a conference in the next few months. Our registration details, task lists, and expenditures are in one easily accessible workspace. It's been a blessing! Plus, being able to utilize SmartSheet as a registration platform, as opposed to using Eventbrite has been wonderful.
Great collaboration tool and very flexible to your needs
What do you like best about the product?
Collaboration: you can assign tasks to users and share projects with stakeholders for tracking and visibility.
Flexibility: you can create dashboards and tailor the rows and columns to your needs. I also like that you can link other sheets.
Flexibility: you can create dashboards and tailor the rows and columns to your needs. I also like that you can link other sheets.
What do you dislike about the product?
I wish we had a tab function. Sometimes I have projects that have multiple deliverables, and I would like to easily cycle through all of the deliverables within the same window. Right now, I have to create a page per deliverable, and it's not as efficient as having all project deliverables within the same "file" as Excel tabs.
What problems is the product solving and how is that benefiting you?
Tracking project status and allowing others to have visibility during the project lifecycle. It also helps me track projects and see the pain points easier so we can act faster.
Great for Project Management
What do you like best about the product?
Smartsheet's best features include the capability to assign projects to users and provide a comprehensive project overview. When a ticket is received, Smartsheet intelligently identifies the appropriate users to assign the project to.
What do you dislike about the product?
While the product excels in project-based ticket management, it falls short in comparison to other competitors when it comes to the ticketing system setup. It may not be the optimal choice for tracking daily tickets, which is an area where improvements could be made.
What problems is the product solving and how is that benefiting you?
One of the standout features of Smartsheet is its exceptional capability to track projects and assign them to team members seamlessly. This robust functionality empowers our team with the flexibility to effortlessly reassign projects from one member to another, ensuring optimal resource allocation and efficient workflow management. With just a few clicks, we can reallocate responsibilities, allowing for smooth transitions and effective collaboration throughout the project lifecycle. Smartsheet's intuitive interface and user-friendly design truly enhance our team's productivity and enable us to adapt to changing project requirements with utmost ease. This remarkable function is a testament to Smartsheet's commitment to empowering teams and streamlining project management processes.
Smartsheet Feedback
What do you like best about the product?
First, it organizes files by sorting data according to desired value. Second, readily available templates just makes data preparation and presentation so much more convenient. Third, navigation of app is easy that even beginners can easily utilize such tools. Lastly, the feature where attachment is allowed is a game changer.
What do you dislike about the product?
I think all features of smartsheet are really useful in inventories and monitoring anything be it time, resources, progress, finance and so on. I cannot say one is least useful than the other.
What problems is the product solving and how is that benefiting you?
It tracks the timeline and progress of our project. Also, issues encountered are listed thus future errors are addressed if not avoided. It really saves us a lot of time and effort.
Transparency over all projects
What do you like best about the product?
Smartsheets allow me to be transparent about where I am on a project, what items are at risk, what items have been completed and if we are trending on time. This also allows me to review various milestones over several projects to determine where our highest pain points are and address the process.
What do you dislike about the product?
A few features seem a bit clunky. This included moving fields on a page, indentation and overall formatting. I would like to have that I am anal though, so this is probably just me.
What problems is the product solving and how is that benefiting you?
This provides my consulting team and my client with transparency over the projects I am working on and where we are in the process. This has significantly assisted my overall output and how many projects I am able to handle at a single time.
Great organization for a busy team.
What do you like best about the product?
I like how Smartsheets keeps my team organized so well. The platform is easy to use and easy to share. We have a big team and a lot of projects to organize, and having Smartsheets keeps lots of information organized clearly.
What do you dislike about the product?
My least favorite thing about Smartsheets is the ownership and sharing permissions. It can get hard to remember to share and grant permissions. More prompts for granting permissions could be helpful.
What problems is the product solving and how is that benefiting you?
Organization with many projects and keeping on top of deadlines. With the use of Smartsheets in our office, our team knows where each project is at and when important dates are coming up.
perfect to help maintain organization across multiple departments
What do you like best about the product?
I like being able to share with multiple contributors on multiple sheets. easy to create and modify the sheets.
What do you dislike about the product?
After the recent update, we can not print attachments without downloading them first. This really hinders our productivity.
What problems is the product solving and how is that benefiting you?
creating an easy to use system that allows our entire production shop to see jobs coming up with attached drawings for the parts they are building. It allows everyone to access everything on their smart phones.
Efficient accounting tracking and automated project management work-flows.
What do you like best about the product?
What I like best about Smartsheet is the automated work-flows, inter-sheet communication, document linking, and simple formulas (eg: CHILDREN).
What do you dislike about the product?
When making a change in one sheet, it would be helpful if the other sheets in the same format/template would automatically make the change as well. Also, when there are changes in one sheet, it can throw off many of the references in other sheets. It cannot have particular views saved, like hiding some columns all of the time or unhiding specific columns but not all columns at once.
What problems is the product solving and how is that benefiting you?
Forms give us a simple way to enter invoices. We track invoices in one sheet and then are able to manage many budgets from the one invoice form and sheet.
Excellent Project Experience
What do you like best about the product?
SmartSheet is simple and easy to use. It functions in many similar ways to project management systems I am familiar with. It integrates well and easily sharable inside and outside of company. My favorite feature is the way it seemlessly brings together documents into one place. I no longer have to dive through emails or folders to find what I am looking for.
What do you dislike about the product?
The only downside is the lack of advanced equations. Each of your equations and formulas needs to be very basic. This is easy to overcome but is a shortcoming.
What problems is the product solving and how is that benefiting you?
Connecting many different departments with different sets of information. Now we can bring the information together into one location.
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