Smartsheet
SmartsheetExternal reviews
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Smartsheet keeps me organized and on target.
What do you like best about the product?
I can use this to create a workflow, or link it to another sheet. I create one for each project I work on.
What do you dislike about the product?
Learning the formulas and advanced settings.
What problems is the product solving and how is that benefiting you?
Gives me reminders when I have a deadline, keeps me organized, allows me to check off the tasks I have completed. I am more productive using Smartsheet on a daily basis.
A much better experience than Microsoft Excel
What do you like best about the product?
Smartsheet is far more user friendly than Microsoft's Excel platform or Google's Sheets. It is software that empowers our work and allows for easy collaboration between members of a team. I am beyond happy with Smartsheet after using Excel for years prior.
What do you dislike about the product?
There are a few features that I think will be added over time that I wish were available/active now on the Smartsheet platform. Although Smartsheet continues to update and improve on what is already great, there are some things Excel offers which at the moment Smartsheet does not. Unfortunately, until these needs are rectified in Smartsheet itself, there will need to be a combination of both Smartsheet and Excel use in my day-to-day work.
What problems is the product solving and how is that benefiting you?
One major problem we had with Excel is how clunky and non-user friendly it was. There is a reason why employers for the past decade have asked for high-level excel skills in potential candidates. Smartsheet on the other hand, can generally speaking be picked up and used by anybody. It has great formula help pages and also makes users feel empowered to create/manage what they need to, whereas with other programs, the user themself has to know how to work it from the start.
Robust and Flexible Tool
What do you like best about the product?
Smartsheet has helped me to organize and maintain an extensive product portfolio management solution for my organization and has also been critical in communicating and managing cross-functional teams.
What do you dislike about the product?
There are a few limitations within Smartsheet that I think could be improved upon by introducing some enhancements in the reports and global updates in Control Center.
What problems is the product solving and how is that benefiting you?
Prior to Smartsheet, we were using spreadsheet and SharePoint-based tools that were somewhat disconnected and disjointed and were not very scaleable. Smartsheet provided a solution that met all of our needs and is easy to use and get others trained on the solution.
Very easy to use but can use some fine tuning.
What do you like best about the product?
Smartsheet is an easy-to-use platform that allows you to use it for a variety of business needs. It will enable the user to create documents without much platform experience easily.
What do you dislike about the product?
I do not like that Smartsheet does not recognize already typed data, similar to that of Excel. It would make life a lot easier if Smartsheet had this ability, especially when creating more extensive spreadsheets for tracking purposes.
What problems is the product solving and how is that benefiting you?
Smartsheet gives me a quick and easy way to create, track and manage projects in progress, due dates and upcoming projects. It also allows me to track employee certifications.
Smartsheet is a game changer!
What do you like best about the product?
Smartsheet is so useful! I will say, as an avid excel user, I did have some hesitation when starting to use smartsheet. Some of my favorite features include the cell history, ability to see an audit trail as well as filter it.
What do you dislike about the product?
The one item that that dislike is the inability to change the color of just one cell.
What problems is the product solving and how is that benefiting you?
Smartsheet has the ability to easily create metrics and a dashboard! It is useful for project management.
Easy to create forms and gather information for multiple projects
What do you like best about the product?
Creating a form is quick and easy! My favorite feature is the ability to develop logic within the form to tailor the questions to a specific group. Exporting data from the sheet is also very easy and user-friendly. I'm a nurse and work at our corporate office overseeing 19 facilities. I've created multiple forms for myself and my colleagues to gather information and organize data. For example, I made a form that allows nurses from all 19 hospitals to apply for their specialty certification. Some helpful information we can track: when the applicant applied, which certification they are applying for, when they sit for the exam, CNO approval and if they passed or failed. This data is useful to our senior leadership team to track how many nurses have obtained specialty certification and how many vouchers have been used. We also use Smartsheet for people to submit meeting agenda topics for multiple meetings. This helps organize topics submitted and who submitted them, as well as supporting documentation for their topic. Having automation set up to notify me when someone has submitted a topic helps keep me organized and on track with deadlines. I couldn't do my job as effectively or efficiently without Smartsheet!
What do you dislike about the product?
Sometimes I struggle with the primary column. When I create forms, I'm not sure which data should be used for this function and for a lot of my projects, that primary column isn't crucial.
What problems is the product solving and how is that benefiting you?
Tracking requests to sit for specialty nursing certification. Tracking agenda item requests for multiple meetings. Tracking data for our nursing education team. We have professional nursing shared governance in our organization and I created a Smartsheet to track decisions made at these meetings, who is accountable for implementation and when the go-live will be. Smartsheet has allowed me to organize multiple functions for multiple teams. Without this platform, my performance would suffer. I use Smartsheet every day!
Timelines made easy
What do you like best about the product?
I love that you can make complex timelines that connect to each other which allows the user to make changes to one date and all other dates will change with it.
What do you dislike about the product?
i do not like the gantt chart view. It's very "blah" looking and is not usable to be client facing for our company.
What problems is the product solving and how is that benefiting you?
It helps me create reasonable timelines for the work to get done and serve as a source of truth.
Intuitive Project Management
What do you like best about the product?
The fact that its like an intuitive excel sheet, so we already have a basis on how to use it but it has the automation and notifications that arent necessarily a part of excel.
What do you dislike about the product?
The formulas can be different from Excel, I believe, unless I'm doing something wrong. Sometimes the filtering/sorting can get a little finicky if there are a lot of categories.
What problems is the product solving and how is that benefiting you?
Mainly using them for date based sheets. Such as project schedules, we need to track the initial, current and actual dates then bring into our database as a widget.
Game Changing!
What do you like best about the product?
First of all, Smartsheet literally saved my job. In a shrinking industry looking to cut jobs, I was next in line. However, I had been learning how to use Smartsheet for months previously and was able to demonstrate how it was far and away a better system for lead management and conversion than anything the company was using. By demonstrating it's usefulness, and by default, being "the Smartsheet Guru", I have been able to not only keep my job but have opportunities for advancement by implementing solutions.
What do you dislike about the product?
No ability to email from within the platform.
Would like to see a team chat integration built in for intra-team communications, similar to Slack or MS teams.
Would like to see a team chat integration built in for intra-team communications, similar to Slack or MS teams.
What problems is the product solving and how is that benefiting you?
Workflows and Automation.
Project and Task Management
Communication.
Analyzing data in real time.
Setting goals and objectives
Project and Task Management
Communication.
Analyzing data in real time.
Setting goals and objectives
Improving product, too expensive.
What do you like best about the product?
SmartSheet is great for using it as a hub for the company and tracking processes. We used it to aggregate information, track client interactions and weekly updates, track employee time and vacation tracking, and distribute weekly assignments. Most importantly, it worked great for scheduling the workstreams for a project and assigning time values to them to ensure we stayed on track for client deliverables.
What do you dislike about the product?
The product felt basic in terms of outputs and visualizations. The price did not justify the value we received for the things my company was using it for. More depth was needed in creating workflows and being more interactive for users involved in the process.
What problems is the product solving and how is that benefiting you?
The problems were scoping a case and tracking progress while multiple projects were underway. Smartsheet's tool made it easy to follow which projects had kicked off, what stage they were in, and flag any roadblocks. This laid it out for the entire team and made sure high priority issues were handled.
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