Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Innovative yet simple to use.
What do you like best about the product?
Simplicity: Whether you run a small project or a big complex one, SmartSheet can provide the framework to easily track your tasks, automate response collection and chase updates, via a simple to use interface with a set of powerful features.
What do you dislike about the product?
While the team has deployed an app to better make use of system resources and be faster, the app stil has way to go. Specifically I would like to see more features like a personal dashboard, clean temporary cache and multiple screen support (e.g. one screen for the plan and a secondary screen for the gantt), pin your most used dashboards and plan and more...
What problems is the product solving and how is that benefiting you?
Colaboration is key nowadays and SmartSheet excels in that area. You can have multiple people working on a project plan simultaneously while another team is consuming the automatic report generation and workers can update their respective tasks with on-tim reminders all at once.
Smartsheet usage for everyday work
What do you like best about the product?
The possibility to create a questionnaire and send to participants, then having the data centralized in a tracker is super useful.
The Timelines set up is also a great tool that helps generating detailed timelines.
The Timelines set up is also a great tool that helps generating detailed timelines.
What do you dislike about the product?
The size of the tracker would be nice to zoom in and zoom out!
What problems is the product solving and how is that benefiting you?
Centralization of data, it is bringing visibility on the status of a task "real time".
There is no need to send or receive emails to colleagues to know specific information available in the tracker. This is really time saving and efficiency !
There is no need to send or receive emails to colleagues to know specific information available in the tracker. This is really time saving and efficiency !
The next fast and reliable platform for business solutions
What do you like best about the product?
In my opinion smartsheet is fast and reliable. The data is secured and you really don't need to worry about saving anything in the backups. It saves a lot on the papers.
What do you dislike about the product?
I can say there is anything I dont like about smartsheet, probably if the speed is something which can be looked after then probably it would be best.
What problems is the product solving and how is that benefiting you?
Smarthseet is helping us save a lot on paper priniting and other cost. We dont need to pay a huge sum for buying a cloud storage. It is making things easier to present.
Smartsheet has been an inflexion point within our legal department.
What do you like best about the product?
It allows to monitor the pending activities for each person of the department, storage know-how, and create graphics and KPI's to be presented to Directors and Managers.
What do you dislike about the product?
The biggest downside is that if the algorithm created to monitor activities is too complex (initial date, final date, archive, etc.) then if some input is not introduced in the correct order, then the activity is not correctly stored.
What problems is the product solving and how is that benefiting you?
Reporting to general manager / directors: sometimes, directors and general managers need visual and simple information of the work performed. Smartsheet allows to create graphics and kpi's directly from the sheet.
Control of workloads: Smarthseet allows managers to control the workloads of each of the collaborators, pending tasks, ongoing important projects, etc.
Storage of know-how: Know-how is sometimes lost within organizations. Smartheet allows to storage response emails with legal advice, documents, etc.
Control of workloads: Smarthseet allows managers to control the workloads of each of the collaborators, pending tasks, ongoing important projects, etc.
Storage of know-how: Know-how is sometimes lost within organizations. Smartheet allows to storage response emails with legal advice, documents, etc.
I think it is an really good program for businesses
What do you like best about the product?
I like the updates the best. you can recieve updates about all the new things. You can easily chat with collegues about new things or when something is wrong or right.
What do you dislike about the product?
I dont really have something bad to write about smartsheet. i think its an excellent program for businesses like us.
Everything is well designed and easy accecable.
Everything is well designed and easy accecable.
What problems is the product solving and how is that benefiting you?
We have some problems with our company sometime when a supplier did something wrong but with the help of smartsheet we can easily access the tab about our suppliers en figure out what went wrong.
Review of Smartsheet after one week
What do you like best about the product?
The main thing that I have noticed to be the most useful aspect so far, are the custom filters that can be used with multiple fields. The fact that they can also be available for sharing with other users is great.
What do you dislike about the product?
I have found that on some occassions it has not been possible to zoom out of a smartsheet document to fit more on to the screen without affecting things like the scoll bar. I like to be able to have more information shown on the screen, and not necessarily zoomed in all the time.
What problems is the product solving and how is that benefiting you?
Having the different users all being able to collaborate and use the smartsheet together, and then being able to get alerts and a solid audit of the smartsheet sent directly to my emails.
The Ultimate Tool for Collaborative Working
What do you like best about the product?
There's so many things, but as an analyst, I very much appreciate the language being the same nomenclature as Excel. It makes it particularly easy to start using, but it also gives you enhanced functionality over Excel in that there are more ways to break down and analyse your data - for example, being able to reference parent/child rows in your formulas has been fantastic for our organisation when building our intake sheet for our new Control Centre solution.
What do you dislike about the product?
The sharing permissions at times can be frustrating, but there is always a workaround. We currently use control centre as a means of setting up core project documentation in our organisation, and as we share these documents externally with customers, we're realising that there are some vulnerabilities with Smartsheet when it comes to sharing files with the customer. You either have the option to share an entire workspace, or a specific sheet. You don't have the option to restrict sharing specifically to a folder, and I also don't think it's particularly clear to the user exactly what documents you'll be sharing when doing so. The sharing pane just isn't very telling.
The search function can be tricky to navigate too. It's not bad, but the quick search feature maybe giving us the file locations as well would be nice.
Also. a limitation of 20000 rows per sheet very much limits what I can do in terms of dashboarding. We don't fundamentally use Smartsheet for dashboarding, we use Tableau, but having the option to dashboard some larger data sets in Smartsheet would be nice without having the data tables addon.
The search function can be tricky to navigate too. It's not bad, but the quick search feature maybe giving us the file locations as well would be nice.
Also. a limitation of 20000 rows per sheet very much limits what I can do in terms of dashboarding. We don't fundamentally use Smartsheet for dashboarding, we use Tableau, but having the option to dashboard some larger data sets in Smartsheet would be nice without having the data tables addon.
What problems is the product solving and how is that benefiting you?
When we conduct our portfolio reviews, one of the things that we do is go through open actions assigned to individuals within the team. One thing that we find particularly useful when doing this is the fact that we can have a central RAID log, where we can assign actual users with their e-mail addresses who can receive notifications to provide updates via a workflow that we've built within the sheet. This removes a lot of our PMO admin overhead by ensuring that action owners are being reminded to follow up and provide an update/commentary to our action log. In addition to this, because it's a central action log, we're able to build reports on this log, which filter the actions down to the relevant review, and ensures we're only looking at relevant RAIDs for that specific meeting.
We also use Smartsheet for it's control centre solution, which is now being used to replace all of our core project documentation, so this is revolutionary for our business.
Finally, we gain a lot of use from the DynamicView functionality. When we have meetings with external customers, we want to make sure that our internal communications are kept private, and by utilising DynamicView, we're able to do this when sharing information with our customers. It also ensures that they're able to see actions for them to complete without seeing everything we're doing for all of our other customers at the same time.
Regarding my below answers, 7 for ease of use as it's very easy to use.
6 for meets requirements as the only issue I have is sharing permissions - if this could be fixed, this would be a 7 also.
N/A for the last 2 as I'm not overly involved with pricing - I've only been given details of costs for external consultancy which seemed OK, but as far as the actual solution costs go it's nothing really to do with me. Similarly, I've never had to use Smartsheet support before, hence the first option being a 7.
We also use Smartsheet for it's control centre solution, which is now being used to replace all of our core project documentation, so this is revolutionary for our business.
Finally, we gain a lot of use from the DynamicView functionality. When we have meetings with external customers, we want to make sure that our internal communications are kept private, and by utilising DynamicView, we're able to do this when sharing information with our customers. It also ensures that they're able to see actions for them to complete without seeing everything we're doing for all of our other customers at the same time.
Regarding my below answers, 7 for ease of use as it's very easy to use.
6 for meets requirements as the only issue I have is sharing permissions - if this could be fixed, this would be a 7 also.
N/A for the last 2 as I'm not overly involved with pricing - I've only been given details of costs for external consultancy which seemed OK, but as far as the actual solution costs go it's nothing really to do with me. Similarly, I've never had to use Smartsheet support before, hence the first option being a 7.
Good
What do you like best about the product?
the alerts, that people get mails if something change & form.
What do you dislike about the product?
Missing Pivots like Excel, copy paste is not comfortable
What problems is the product solving and how is that benefiting you?
help to share information and ask EEs to update.
Excelling project management
What do you like best about the product?
The ability to quickly enter start dates and time per task, and Smartsheets automatically updating the subsequent dates is a real time-saver. I also find the dual view of the task list and Gantt chart really useful, and the connections between tasks to highlight dependencies is a useful feature.
What do you dislike about the product?
I think some work could be done to improve the % completion functionality as at present you need to add in the percentages to tasks yourself, which isn't the easiest thing to estimate. Another idea could be to add in a pre-selected drop-down so you can choose 25%, 50%, 75% and 100%.
There is also an inconsistency with the auto save feature, sometimes my work gets saved automatically, whereas other times it doesn't and alerts are only shown when you hit 10 minutes without saving.
There is also an inconsistency with the auto save feature, sometimes my work gets saved automatically, whereas other times it doesn't and alerts are only shown when you hit 10 minutes without saving.
What problems is the product solving and how is that benefiting you?
Smartsheets is enabling me to create project plans that clearly demonstrate responsibility for the team members certain tasks are assigned to, as well as effectively and accurately map out project time plans that help us to set expectations with our clients.
A great tool to manage global projects across our business line
What do you like best about the product?
The restricted access and dashboard aggregation features. It is great that I have have PMs across the business update their workstream, without seeing other workstreams, and have all the inputs aggregated into a master dashboard for executives to review
What do you dislike about the product?
There have been some issues in our busniess with accessing smartsheets. Even though I invite them to edit pages, I may need to resend this 2-3 times before they have editing access.
What problems is the product solving and how is that benefiting you?
Smartsheets is a great tool to hold people accountable. We do our annual planning at the beginning of a year, and track quarterly progress using smartsheets to hold teams accountable to deliver tasks each quarter.
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