Smartsheet
SmartsheetExternal reviews
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Working with multiple groups to collaborate and report out
What do you like best about the product?
How easy multiple people can update trackers and the ease of tracking on Smartsheet. Its also nice how you can keep multiple trackers stored in folders for different projects making it easy to stay organized.
What do you dislike about the product?
Some times it would be nice to be able to have a little bit more excel functionality like you do on excel. It feels a little limited at times compared to excel.
What problems is the product solving and how is that benefiting you?
Tracking what we have accomplished through our many groups is made so much easier now that we can have different people tracking all that their groups have done in a centralized place.
A great tool with plenty of great advanced options
What do you like best about the product?
I like the automation capabilities and variety of ways to utilize the system. Our team uses the WorkApps feature and many sheet templates. We incorporate automation workflows into our projects, making it much easier for us to continue using the tool.
What do you dislike about the product?
Repetitive tasks could use some love from Smartsheets. We'd love to have the ability to automate the re-creation of tasks after completion or after specific dates have passed, and it isn't easy to recreate this kind of functionality with what is offered today. That is our biggest downfall with how we have our Smartsheets set up today.
What problems is the product solving and how is that benefiting you?
Smartsheet helps our team collaborate and manage our workload appropriately. Our stakeholders can submit tasks to us in one place, and we can control our independent workload and collaborative projects better as a team.
Shane Zander Smartsheet review
What do you like best about the product?
Smartsheet automation and shareability are the two most helpful features of Smartsheet. I like the automated notifications, formulas, forms, shuttles and meshes. The fact that Smartsheet is web based, and that you don't need a license as a user helps the shareability. Also nice that you can have multiple people working on one sheet at a time. And, the ability to view on a Smartphone
What do you dislike about the product?
There are downfalls with Smartsheet, it has a lot of quirks. My team finds itself using elaborate work arounds to do simple task like automatically deleting rows from a sheet. Intermittently Smartsheet is slow, or fails to work, and when it does we can tell it is on Smartsheet's end, because all members of my team notice the issue at the same time. There are also no notifications that Smartsheet is having issues, or that it is resolved, even if you put in a ticket.
Specific issues that need to be fixed:
The ability to share access to Data Meshes and Data Shuttles, if there is an issues, other team members cannot run them or edit them.
he 20,000 row and 500K cell limitations hamper our ability to use Smartsheet, and causes us to put some projects in Excel, that we would like to have in Smartsheet.
Unable to automate download of data from Tableau.
Dashboards require dozens of sheets and reports to feed the graphs data.
Specific issues that need to be fixed:
The ability to share access to Data Meshes and Data Shuttles, if there is an issues, other team members cannot run them or edit them.
he 20,000 row and 500K cell limitations hamper our ability to use Smartsheet, and causes us to put some projects in Excel, that we would like to have in Smartsheet.
Unable to automate download of data from Tableau.
Dashboards require dozens of sheets and reports to feed the graphs data.
What problems is the product solving and how is that benefiting you?
Automating notifications, consolidating reporting, and project management. We use Smartsheet to give users a streamlined way to view reporting, enter data, and review the progress of a project.
Fantastic Application with Room for Minor Improvements
What do you like best about the product?
the workflows / automations are so convenient, the forms function makes it super easy for inexperienced users,editing tools are good enough and the Last Comment function makes tracking very easy and convenient
What do you dislike about the product?
the main thing that bothers me is that editing a cell is not as easy as it is in excel and also some basic mathemitcal functions would be very useful
What problems is the product solving and how is that benefiting you?
Tracking of tasks in a team
Great Tool for Hypercare
What do you like best about the product?
I really like how accessible Smartsheet is. We link it on web pages during the hypercare phase for new product releases and updates. It gives users a quick place to provide feedback and is easy to manage and route responses with the notifications.
What do you dislike about the product?
I think the share options are a little confusing on what to click and how to add new people, it seems like there are a lot of layers to get to what you need.
What problems is the product solving and how is that benefiting you?
It is saving is from having an influx of support tickets when a new feature or update is released. Linking the Smartsheet on the page for a month captures a lot of the initial questions and suggestions that users have during the transition phase. Giving product owners and developers access to manage the sheet opens up a direct line of communication. All feedback is evaluated and then stories are created as needed.
Smartsheet Review - 9 year user
What do you like best about the product?
I describe Smartsheet as a combination of Excel and Microsoft Project. It would be considered a light version of both versions but that can also be a very good solution for a lot of uses. When tracking a lot of steps in a project or a lot of dates Smartsheet is very useful. The most powerful aspect of Smartsheet in my opinion is the collaboration with others. Your entire team can use the same sheet at the same time with no issues. The company is also very good at taking suggestions and then adding features that users want to see. I have been a user for over 9 years and have suggested it to 100s of people in the company I work for and others. I would highly recommend giving it a try.
What do you dislike about the product?
The main downside of Smartsheet for me is related to my use. I manage multiple projects at any one time. Smartsheet is more designed to have 1 sheet per project rather than multiple projects on 1 sheet. This is due to some of the formatting constraints. I have so many projects I manage it is not practical to have 1 sheet for each one becasue it would take too much time to close and open all these verious sheets. Our team has figured out ways to use 1 shee to manage multiple projects but as such we have had to give up some of the funcionality. Overall, however this is still a very good solution and we have ot found another one that would be better for what we need.
What problems is the product solving and how is that benefiting you?
Our teams have multiple projects going at all times. Smartsheet helps us keep track of these projects by tracking multiple milestone tasks within a project along with the dates for each milestone. We track when each one was completed or when it should have been completed. This helps us stay on track and ensure we are meeting company expectations.
Great cloud based tool for project planning and dashboard reporting
What do you like best about the product?
Being able to link multiple sheets makes it easier to visualise and track progress in a dashboard. Updates are automatically carried over to linked dashboards which makes project status reporting a lot easier.
What do you dislike about the product?
No offline mode available and sometimes it takes a while to load which can be quite frustrating if it's to be used for a project status meeting.
What problems is the product solving and how is that benefiting you?
Easy collaboration
The best way to know how my project is doing
What do you like best about the product?
Visualization is incredibly easy to understand. I love it because I don't have to struggle to decipher the information on the screen. This is one of the features that makes it easy to communicate with clients.
The implementation of formulas is quite good. It is slightly similar to Excel but much more powerful.
The implementation of formulas is quite good. It is slightly similar to Excel but much more powerful.
What do you dislike about the product?
The documentation is plentiful but a bit difficult to understand. I would love to have tutorials to accompany the documentation, especially for new team members.
What problems is the product solving and how is that benefiting you?
Smartsheet is the mainstay of all the projects I work on. It is a great platform for detailing each step from an overall plan. This is perfect for assigning each task in a very intuitive way.
Communication is often a challenge on larger porjects, but now it is considerably smoother thanks to the platform's communication tools.
Communication is often a challenge on larger porjects, but now it is considerably smoother thanks to the platform's communication tools.
Best tool for Automation in Forms and Projects
What do you like best about the product?
You can share sheets with multiple organization users, creating automated emails and workflows. Useful reports created from multiple sheets in a single one. Can create pivots and add formulas in the grid.
What do you dislike about the product?
Fewer options for adding formulas in a single sheet. It makes the sheet slower too. In a few places, the distorted image comes in the columns section. Need to work on fixing a few bugs
What problems is the product solving and how is that benefiting you?
Smartsheet added a new Dynamic view which helped to segregate tasks based on your requirement. Able to use smart sheet pivots for data report creation.
Smartsheet grade limit increased to 20k per sheet.
Smartsheet grade limit increased to 20k per sheet.
Smartsheet is a powerful tool.
What do you like best about the product?
Smartsheet is a powerful tool. It has a great structure because of the hierarchies. They allow you to dive into different project levels in a way you can't with other tools like Google Sheets or Excel.
What do you dislike about the product?
I wish you could edit Smartsheet files live like you can in Google Sheets or Excel. I also think the platform is not as intuitive as it could be when you first get started.
What problems is the product solving and how is that benefiting you?
Smartsheet allows me to keep track of various projects, whose involved on them, the tasks at hand, and the timing for everything all in one spot without the information becoming overwhelming.
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