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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
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  • 3 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Harpreet C.

Great User Friendly Platform

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
Sends automatic emails to users, can be used to remind users to complete a task on Smartsheet.
Multiple people can work on a sheet at the same time
User friendly
What do you dislike about the product?
Only admin can change certain things on the sheets, so users need to ask people with admin rights to change things.
Changing permissions for users can be tricky
What problems is the product solving and how is that benefiting you?
User friendly compared to Excel
Uses email automation
Multiple users can use the sheet at the same time
Reports and dashboards can easily be created
Great videos to learn how to use Smartsheet, it's very easy to use anyhow


    Christoff M.

Operational project planning and data gathering

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
I like the offline form submissions and data gathering. In the past we used to work with whatsapp messages to gather information, and the manual typing to excell took hours. Now I send a form to my site supervisors, and their production is logged immediately. It saves hours of my day, and I have real-time production data.
What do you dislike about the product?
Some downsides are that the offline form submissions do not always work, and if you have the pro plan, other people in your company without licenses can not eddid your sheets even if you change the permissions. They have to be granted licenses.
What problems is the product solving and how is that benefiting you?
Project management - I lose less time, and we are able to track exactly how long certain steps take. We use this info when we create new project proposals.
Data gathering - We use forms to gather real tome production data.
Safety task tracking - We use a deviation form to submit data and then we use the sheet to track the progress on the deviation actions.


    Financial Services

Smartsheet - great tool for planning

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is quite intuitive, has nice layout (if you spend hours with a tool, it's important!), numerous functionalities and it's easy to use it (even for a person without Smartsheet experience). It allows to add a comment from email level (when a request is sent).
What do you dislike about the product?
It lacks the functionality to copy entire row or column from one sheet to another. Also, when you use a template you've created, it would be useful to be able to add eg. a column to the template so that it would reflect straightaway in the sheets that were created based on that template.
What problems is the product solving and how is that benefiting you?
Smartsheet enables to easily present the data in a shape of Dashboard, report (generally graphic way, which is desired for various presentations). It would be useful if the Dashboard could be exported to Power Point (and not only to pdf).


    Claudio Vinicius S.

Smartsheet helps organizations in both small and large scale deployments

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
What I like most about Smartsheet is that it has a very friendly interface and is really easy to use. The fact that people used to use Excel and MS Project in their daily work can jump to Smartsheet and feel right at home is a huge plus, considering that Smartsheet has many advantages over the MS suit, like the possibility to use it without licenses and the collaboration features.

The flexibility of the tool is also a big advantage, considering that it can be used by small teams to improve their collaboration and tracking of activities, as well as in large deployments, like the one we are implementing in our organization, using advanced modules like Control Center.

The dashboards are a really good feature that work very well.

The automations are also a big feature of Smartsheet that set it apart from other tools.

I also like the fact that there is so much material online to learn how to use Smartsheet and get advanced on it.
What do you dislike about the product?
I think the main downside of Smartsheet is that the sheets lack some basic features that people coming from Excel are used to. I understand this helps keep the tool simple, but it can be frustrating at times.

I also think some premium modules are very lacking, like the fact that Dynamic View requires me to go on a different interface, and doesn't allow filtering dates. Smartsheet pivot app was underwhelming as well, so we decided to use Power BI for complex calculations with information stored in Smartsheet.
What problems is the product solving and how is that benefiting you?
There are two main problems Smartsheet is solving for us. First, it is allowing us to have a single source of truth, by having a single sheet with all information and several different reports for each stakeholder. Before we used to have many different Excels, and very often it was hard to keep track of which one was the latest one with the official information. With Smartsheet that probelm is solved.

The second big problem it is solving is the time lost on processing information. With Smartsheet automations and Control Center, we can make information flow and connect in a much more streamlined way.

With Smartsheet we can garantee the integrity of our data, we can work collaboratively on it, and we save time on tedious and error prone tasks.


    Plastics

Great Project Management Tool

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet provides the tools to manage projects in a way that best suits your company needs. There are many template sets to help start you off. The automation that you can add to your sheets, helps to ensure that tasks and documents are completed in good time.
What do you dislike about the product?
The downside to using SmartSheet is that we could not immediately link it to our CRM sytem and had to use Zapier to link the two. We found there were some limitations, of SmartSheet capabilities, when trying to set up the required workflow.
What problems is the product solving and how is that benefiting you?
SmartSheet has allowed us to create an online customer form, that feeds directly into a sheet. The information from the customer can then be assessed by different departments. We have set up automation, to ensure the right department is notified for their input, when required.


    Donal M.

Very useful tool

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
Flexibility and various tools that are avaialbe to make organising easier.
I appreciate the card function as it helps users and myself to visualise tasks.
What do you dislike about the product?
Many users struggle to pick up the tool at first.
What problems is the product solving and how is that benefiting you?
Wea re working through a major content refresh the tools on smartsheet are very helpful
I find it a useful way of diplaying data


    Ivan K.

Smarthseet is a gift that keeps on giving

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
-Its flexibility in formula writing
-A very user-friendly automation builder
-A vast majority of build-in products which strongly accelerate the functionality
-Constant product development
What do you dislike about the product?
To my opinion Smartsheet must work more on its formula builder flexibility, especially the logic functionality, it has an amazing potential which can make smartsheet one of the best data collection tools.
What problems is the product solving and how is that benefiting you?
With Smartsheet we are alble to manage multi-regional processes with a matter of one click, all of the neverending emails and excels are gone.
Financial processes with and approval autoamtion for multiple users - easy!
Procurement and supply data collection with interlinked project submissions - say no more!


    Consulting

very good and efficient tool

  • June 28, 2023
  • Review provided by G2

What do you like best about the product?
- Ease of creating reports and dashbaords for reporting
- Efficient and time savings created
- Great when needing inputs from multiple people across a team. One version of the truth alongside visibility.
- one tool can be used to create a solution which is great e.g. collecting the data then also showing the outputs etc.
What do you dislike about the product?
some features are limited and need improving:
- making edits to reports without affecting the sheet e.g. to font, highlighting cells, etc.
- combining dashboards for printing in one go
- gantt chart option should have more features available to rival that of MS project
- copy paste limitation e.g. restricted by no of rows
- More options for chart type
What problems is the product solving and how is that benefiting you?
Time consuming administrative tasks e.g. the form helps with this alongside automations
Accuracy and consistency of data collection giving you more meaningful outputs

Dynamic view enables restricted views - great for when you want contractors to input but not view all your content.

One version of the truth for data held, data shuttle API connection for seamless integration.


    Charles K.

I am using Smartsheet years since I am a production supervisor

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
I like the best of Smartsheet it to collaborate with coworkers in real time. All relevant information when developing new processes or ensuring project integrity is presented in an easy-to-read and editable format. You can get the information as detailed as you like.
What do you dislike about the product?
At times, the platform can be a bit slow and there can be some issues and bugs. And the search function "find" sometimes does not find the object in the first place. It has to click twice to get the result.
What problems is the product solving and how is that benefiting you?
I'm using Smartsheet for schedule management. The platform is very beneficial for production management duties. The ease with which I can create, edit and access timelines allows me to use the product efficiently. And the notification to alert the team member, it is great


    Gantz E.

Easy to learn / use!

  • June 27, 2023
  • Review provided by G2

What do you like best about the product?
It is a great way to have a collaborative spreadsheet. My coworkers and I love using it since it is clean looking and easy to use.
What do you dislike about the product?
With the latest update, attached files open in a weird pop up and is annoying to work around. I have to remember to open in a new tab.
What problems is the product solving and how is that benefiting you?
Keeping track of orders, status, and assigning tasks to resolve issues