Smartsheet
SmartsheetExternal reviews
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Worth pushing through the lerning curve!
What do you like best about the product?
I love that it can be used as a central repository for all our project documents right in the same sheet we use for tracking project progress. Handy to have a record of when files were uploaded also.
What do you dislike about the product?
While the sheets are simple enough to produce and navigate, I have had some trouble understanding how to link workbooks, create automated charts and other more advanced options.
What problems is the product solving and how is that benefiting you?
Previously our tasks were mainly carried out via email / individual spreadsheets which led to a lot of confusion and "I can't find that in my inbox" emails. Now we have one place to keep everything readily accessible and a single shared doc so we know we are all working to the same list. We use it as a tracker, document repository and to provide evidence of dates certain items were submitted to the project team.
Automation is your friend
What do you like best about the product?
You can get email updates as notifications, track changes and have a dashboard that output usual data. I used Smartsheet to manage projects, issue invoices, rostering, send automated reminders.
What do you dislike about the product?
There is some learning curve, a lot of formula are linked and if someone modifies something, everything linked gets affected. If someone accidentally delete some lines in a sheet and saved, you might not be able to recover them.
What problems is the product solving and how is that benefiting you?
Metrics and data, Smartsheet helps me collect all the project information which are important for review and improvement of the business.
Automated reminders for rostering and allocating tasks.
Smartsheet has save us time and streamline our processes.
Now there is also AI search function which is useful.
Automated reminders for rostering and allocating tasks.
Smartsheet has save us time and streamline our processes.
Now there is also AI search function which is useful.
Functional for organisation
What do you like best about the product?
The system is functional for organising projects. You can adapt the settings however you want. There is a lot of freedom with how you use it.
What do you dislike about the product?
Feels 'clunky' - could be more intuitive to use. Although you can add lines to create your own plan, it's fiddly and the display is boring and not easy to read.
What problems is the product solving and how is that benefiting you?
Mapping out project milestones and tasks, assigning tasks, and tracking to deadlines.
A highly functional, user-friendly platform
What do you like best about the product?
Smartsheet is a fantastic platform that we use for a myriad of purposes. It offers a clean, user-friendly interface and is a great tool for collaboration within our team.
What do you dislike about the product?
There's not much to dislike about Smartsheet; at a push, I would say that it can be a bit tricky to understand how different sheets work together and there is a small learning curve, however their support team are very helpful and responsive. There are also some limitations to what access users have depending on their user level, which can increase administration depending on who owns a certain sheet.
What problems is the product solving and how is that benefiting you?
From basic, everyday spreadsheet use, to tracking social media performance & planning, managing large-scale yearly projects across our organisation, to logging and tracking staff illness via submission forms and lists, Smartsheet provides an endless array of functions that our team use every day.
User friendly & expecting more excel features
What do you like best about the product?
I like how it is very similar to Excel, so it's easy to get hands-on to set up and get my team onboard. At the same time, it also has some other features that Excel has, like attachments, links, dashboard, which can help to compile all our documents in one place.
What do you dislike about the product?
Too used to Excel quick keys and functions, would like to see more updated Excel functions to be implemented in the system, like Xlookup, and some quick keys similar to Excel like sumif etc.
What problems is the product solving and how is that benefiting you?
Storing all docs in one place and able to draw individual report based on the source. Previously, we had our data saved in different spreadsheets, sharepoint folders, teams (difficult to search for things), now it's all in one place and easy to search which saves us lots of time.
Delighted with my experience using SmartSheet and would highly recommend it to everyone
What do you like best about the product?
Its simple, yet advanced technology, making every day working that much easier.
What do you dislike about the product?
Unless I am mistaken, i don't see a way of uploading an excel or word document in a grid and be able to open quickly and amend/sign without having to download, then edit then re upload.
What problems is the product solving and how is that benefiting you?
Document control, more transparent communication, ease of reporting using Pie Charts or similar. File uploading and sharing especially with external users.
Smartsheets has really help us keep track of productivity in an easy and effective way
What do you like best about the product?
I like that I can easily setup automations for reminders and that I can create effective workflows and automations. I love the functionality of being able to create forms and that anyone can complete them without having access to the sheet and that those sheets can then be used to create an effective workflow.
What do you dislike about the product?
Tge desktop app has a lot of updates but it seems like nothing changes. I'd like to have an option to be able to force people when opening a certain sheet to have to give an update on overdue tickets as the emails are always ignored by our staff.
What problems is the product solving and how is that benefiting you?
Smartsheets is helping us effectively obtaining information from our clients as we make use of a sheet to request information and our clients can upload all the supporting documents onto the ticket. It decreases the amount of emails to be sent and all team members have access to this in one place.
System is user friendly with tons of resources!
What do you like best about the product?
Smartsheet, in most instances, is very intuitive. For those who previously relied heavily on Excel, the ability to import from other platforms is extremely helpful. It at least gives the user a starting point. For instance, I was able to create a prototype of a Smartsheet in Excel and then, once in Smartsheet, had someone help me build it out to what I envisioned. Moving to Smartsheet allowed my whole team to access the sheet, view the dashboard, and have access to live data.
What I like best about Smartsheet is the ability for all information to be housed in one location that the entire team can use to input data, track information, and stay focused and on track with assignments. This ability has allowed our entire health sciences center to coordinate MOUs, service requests, and events.
What I like best about Smartsheet is the ability for all information to be housed in one location that the entire team can use to input data, track information, and stay focused and on track with assignments. This ability has allowed our entire health sciences center to coordinate MOUs, service requests, and events.
What do you dislike about the product?
My only issue with Smartsheet has been the process of taking the courses for badges and certifications. This may be a user error, but it would be nice if the system picked up where I left off. When I return to pick up where I left off, I always search for the next step.
What problems is the product solving and how is that benefiting you?
Smartsheet allows our teams and other teams to collaborate on one sheet instead of having to save multiple versions and keep track of which is the most current. The automation features save us time and help keep us on track.
Extremely flexible product to build out for your needs
What do you like best about the product?
I'm a big fan of smartsheet. Its design enables supreme flexibility and is quick too harness the power of if you have a background in excel and the ambition to learn. I appreciate the platform layering from sheet to report, to dashboard and the power of functions, workflows, approvals and forms.
What do you dislike about the product?
I think their GTM team needs to do a better job of modularizing the products and respective bundles or add-ons from a product, pricing and packaging perspective. It's disappointing to see features like egress policy limited to plans which are limited to enterprise companies whereas most if not all companies have or will have this fundamental need. I also wish there was more reliability within the account management team which seems to rotate the team very frequently which causes lapses on the relationship side.
What problems is the product solving and how is that benefiting you?
Scalable, intuitive platform and licensing model
Smartsheet helps me stay organized so I don't miss steps when helping clients.
What do you like best about the product?
The best part about smartsheet is being able to assign owners, and the excel like qualities of tracking and entering in formulas to track costs.
Being able to sync the smart sheet into the calendar is also a great feature so you are able to see things on your personal calendar.
Being able to sync the smart sheet into the calendar is also a great feature so you are able to see things on your personal calendar.
What do you dislike about the product?
Building a new sheet from scratch can be a little overwhelming.The templates are helpful but can also be tricky to customize if you're not familiar. I don't use Smartsheet all day long, just for a few things here and there.
What problems is the product solving and how is that benefiting you?
Smartsheet helps track relationship and contract management aspects. I'm able to track what happens with production and quickly download it into a summary when asked a question. The main thing that Smartsheet helps with , is being able to download the information and share with a team member so they can only see what the need to see and not get overwhelmed with all the other information. Being able to attach other documents is also very helpful for record keeping.
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