Smartsheet
SmartsheetExternal reviews
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Good, but missing some rudimentary features
What do you like best about the product?
The automation is easy to understand and create. It is good to link sheets together so that you can update one, and it will pull through to others, which helps separate the detail from the top-level analysis. Sheets are clear and simple enough to use.
What do you dislike about the product?
There is no way to test automation without using it in production, so you can not be sure it is working as expected unless you spend quite a lot of additional time setting up the sheet and automation to test it on yourself. This is less than ideal, and a simple solution would be to have a test function.
It can also be fiddly to set up more complex automation which pulls information from your sheet as you cannot see the column names, so you either have to screenshot/write down the columns or switch between the automation screen and your sheet.
Creating forms is also easy, but it is missing features like allowing people to save their progress and return later. This feature would be helpful for longer and more complex forms.
It can also be fiddly to set up more complex automation which pulls information from your sheet as you cannot see the column names, so you either have to screenshot/write down the columns or switch between the automation screen and your sheet.
Creating forms is also easy, but it is missing features like allowing people to save their progress and return later. This feature would be helpful for longer and more complex forms.
What problems is the product solving and how is that benefiting you?
Smarsheet helps me track progress on particular workstreams and it is able to send out reminders to people in my team and across the business more widely, which saves me time and work.
It also allows me to set permissions for others in the business, so they can see specific information pertaining to them, which helps avoid confusion and queries.
It also allows me to set permissions for others in the business, so they can see specific information pertaining to them, which helps avoid confusion and queries.
Powerful tool that could be even better
What do you like best about the product?
The possibilitites of randomizing your workspaces and sheets are very useful and can addapt to the needs of your business pretty easily. Different teams can use the tools for various types of projects.
What do you dislike about the product?
It's difficult to become an expert in Smartsheets and it takes a lot of time to find out about all of the features available. Additionally, keeping data integrity between sheets with hundreds of users can become a challenge. An useful feature would be to expand sheets capacity(limited to 500.000 cells) and to exapand the # of columns available(400 only).
What problems is the product solving and how is that benefiting you?
Allows to automate stages and notify users when they need to step in. Creating reports(based on sheets) is also very convenient and allows to present selected data to specific users.
Old clunky technology
What do you like best about the product?
You can attach files/documents to the sheets easily
You can create spreadsheet-type documents
You can send email reminders and people can respond and the information goes directly into the sheet
You can create spreadsheet-type documents
You can send email reminders and people can respond and the information goes directly into the sheet
What do you dislike about the product?
- It's not intuitive
- search is not specific enough (you can just search one sheet)
- it's difficult to add information
- the sheets don't "connect" so everything is separate and in silos
- search is not specific enough (you can just search one sheet)
- it's difficult to add information
- the sheets don't "connect" so everything is separate and in silos
What problems is the product solving and how is that benefiting you?
SmartSheet was originally supposed to help with gather all the relevant information that we use and put it in one location so we would easily have access to it. The challenge with SmartSheet is that it creates separate siloed sheets and the information gets lost.
Smartsheets is a Smart tool for average people.
What do you like best about the product?
I like how easy it is to use. I think that the interface is very simple and allows my team to quickly adapt to the challenges that pop up. Especially my teams ability to create both sheets, forms and dashboards.
What do you dislike about the product?
Formulas are a little difficult to use, though I believe I need to just read the documentation more to get a better handle on it. Then unfortunately I feel like there is a lot of tools or features that I don't know the best ways to use and incorporate into my tools.
What problems is the product solving and how is that benefiting you?
We are required to keep track of a large amount of people throughout the several years of training with us. Smartsheet allows us to have the tools necessary to manage that digitally. Our workflow has also improved thanks to the notification tools that we have placed into out sheets.
Project planning and project contributor
What do you like best about the product?
I really appreciate Smartsheet for its user-friendly interface, seamless sharing capabilities, collaborative nature, and the availability of excellent training resources. These aspects have significantly enhanced my project planning experience and made it easier for me to contribute effectively.
What do you dislike about the product?
I would say that one aspect I find challenging is the limited customisation options for visualising data. While the platform offers a variety of pre-built templates and views, I sometimes encounter limitations when trying to tailor the visual representation of my project data to specific requirements. Having more flexibility in terms of customising charts, graphs, and dashboards would greatly enhance the overall user experience. Nonetheless, I still find Smartsheet to be an invaluable tool for project planning and collaboration.
What problems is the product solving and how is that benefiting you?
As a product manager, Smartsheet is a game-changer, even though I don't use it daily. When I do, it solves critical problems and brings immense benefits. It revolutionizes team communication and collaboration, ensuring everyone is on the same page with tasks, updates, and timelines. Its intuitive project tracking tools keep me organized and on top of deadlines effortlessly. And when we do use it, the real-time collaboration feature fosters efficiency and teamwork. Smartsheet is a powerful asset that I rely on whenever I need it, delivering exceptional results every time.
Love Smartsheets
What do you like best about the product?
I love the automation built into Smartsheets to automatically remind me about important dates, assign new tasks, and change data based on outcomes. I also love the live reports and linked data to other sheets where info is needed to limit manual data input. Smartsheet also allows teams to communicate directly on a sheet, or sync emails down to the comments of a sheet, making it easy to find historicals about project details and changes.
What do you dislike about the product?
It's a little thing, but I wish I could customize the look of forms more than I can. I use forms on our website and on dashboards for our employees and I would like to customize their look a bit more.
What problems is the product solving and how is that benefiting you?
We have multiple people able to look at job status, pending requests, etc, saving lots of communication redundancy, and it keeps us all on track with what is still needed for jobs, and for employees as well.
Smartsheet is a great
What do you like best about the product?
Collaborating with all my co-workers and I can still share smartsheet with the outside agency and collect data.
Smartsheet is highly customizable for individual needs.
Smartsheet is highly customizable for individual needs.
What do you dislike about the product?
I wish there is a tab at the bottom of the smartsheet (like Excel)
It would be nice to have a feature to update the page in real time
Improvements:
Make it more user-friendly for the first timers
add more features with the free version so people or customers will have more idea of what is included in the paid version by giving a 10d ay free trial or 30 days.
It would be nice to have a feature to update the page in real time
Improvements:
Make it more user-friendly for the first timers
add more features with the free version so people or customers will have more idea of what is included in the paid version by giving a 10d ay free trial or 30 days.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping me keep all my contracts in one sheet for multiple years (Fiscal year)
Instead of creating data every year, you will just add a line and you can upload a file to that
Instead of creating data every year, you will just add a line and you can upload a file to that
Love smartsheet!
What do you like best about the product?
I like that it is a web-based program that houses all our data needed to perform our daily tasks. Prior to smartsheet we were using MS project and it was constantly crashing on us. Smartsheet is reliable.
What do you dislike about the product?
I find the sharing features confusing and frustrating. Numerous times I have added someone to a report, but because they are not shared with all data coming to the report, that are not able to see everything.
What problems is the product solving and how is that benefiting you?
Everyone has access to realtime data! I am able to pull reports from project schedules to give to our QA and QC teams. The time I spend creating these reports was significantly reduced.
Great for Project Timelines
What do you like best about the product?
I have been using Smartsheet for a few months now, and I've enjoyed using it to create schedule templates for all of my projects. It's easy to create templates, and I like that I can assign specific task lines to my colleagues.
I've also enjoyed being able to attach files or links to specific task lines in case I need to link external project files.
I've also enjoyed being able to attach files or links to specific task lines in case I need to link external project files.
What do you dislike about the product?
I wish Smartsheet improved its user interface for resource management across multiple projects. When I assign the same person on various projects and use this tool, Smartsheet would automatically flag my resource at being "200%" overworked when I'm only intending to split them "50%" on each project or "33%" if I have other ongoing projects. I know Smartsheet has an additional resource management integration, but I wish I didn't need it.
What problems is the product solving and how is that benefiting you?
Before I used Smartsheet, my team was struggling with timeline projections for our client deliverables. However, once we were able to discuss and debate a project timeline template, it was easy for me to generate new timelines and make fast adjustments using the predecessor features.
Project Management
What do you like best about the product?
Quickly build reusable templates for standardizing Project Management structure and requirements. Calculation formulas and linking are simple and valuable to outcome results.
What do you dislike about the product?
Some automation does not carry over correctly from the template for new workspaces established. This issue requires an internal procedure to document what automation(s) must be edited for all new projects created using the template.
What problems is the product solving and how is that benefiting you?
Centralization for assignments, status, visualization and quality review requirements.
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