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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    타샤 렌 .

All in One Tool that Keeps you Organized

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet is a great tool to keep database-type information organized in one place. You can utilize it to keep track of pertinent information as well as use it to send out emails for you.

Whenever specific data sets do not come back to us in time, Smartsheet will send an email reminder to those necessary parties we have previously set up.
What do you dislike about the product?
It is not a dislike but like any other database you may have, it is very time-consuming to set up your preferences to how the smartsheet needs to look and run.
Patience is a virtue in the initial set-up. But once you have set all your parameters, it is golden.

The only current drawback is not having a data dump where all cleared data can be moved.

For example, I've received an audit back and all disputes have been reviewed and approved. The data set will remain, thus creating a large database that you constantly have to filter through to find the new data.
What problems is the product solving and how is that benefiting you?
It is helping us keep all of our various audit information in one place instead of in several Excel spreadsheets we previously used. Once the Smartsheet is set to how we would like it to function, it assists with repetitive emails that we used to send manually. Staffing changes are a given, so having all of our data in one place, along with email templates, assists with easier training bases for new staff.


    Program Development

Good experience with Smartsheet

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet enables you to automate repetitive tasks and streamline workflows. You can set up alerts, reminders, and notifications, assign tasks, and create approval processes, reducing manual effort and improving efficiency.
What do you dislike about the product?
Compared to dedicated spreadsheet software, Smartsheet has relatively limited formatting options. Users may find it challenging to customize the appearance of sheets or implement advanced formatting features.
What problems is the product solving and how is that benefiting you?
Smartsheet provides a centralized platform for managing projects, tasks, and resources. This eliminates the need for disparate tools and spreadsheets, streamlining project coordination and improving overall efficiency. As a result, users can easily track project progress, identify bottlenecks, and ensure timely completion.


    Karthikeyan S.

Very easy to learn, adopt & use

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
It has many functionalities to build reports, workflow automation & many features that are very helpful to the day-to-day project activities. It helps the team to collaborate much better than any other tool
What do you dislike about the product?
I like all the features in Smartsheet, but if there were an option to automate the delivery of the dashboard link or in PDF via email, that would be of great help.
What problems is the product solving and how is that benefiting you?
The Smartsheet has a perfect and easy way to build and maintain the Project Schedule, Automate the approval Workflows, build reports & Dashboards and also assign & track the tasks in a structured manner.


    Keiran P.

A Simple, intuitive tool for Project Management

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
In minutes I can have a fully functioning tracker, dashboard, meeting minutes repository that is accessible to the whole team. It is cleaner and easier and more practical than excel.
What do you dislike about the product?
There are limitations around the dashboard that Power Bi does not have. Smartsheets biggest competitor when it comes to data analysis and visuals would be Power BI and unfortunately that software is easier to filter and customise the data visuals.
What problems is the product solving and how is that benefiting you?
Ease of finding data. Previously the team would create their own trackers, their own tools, Smartsheet has allowed standardisation across teams within the same department as well as across departments in other countries.


    Alen M.

Team Work Enabler

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
I found Smartsheet did an excellent job of facilitating communication and collaboration within the team. Its alert and reminder system is a handy feature, ensuring that everyone stays on top of their tasks.
What do you dislike about the product?
While Smartsheet is flexible in terms of its applications, it offers limited options for aesthetic customization. Would like to see more ability t customise the visual appearance of sheet and dashboards.
What problems is the product solving and how is that benefiting you?
Smartsheet's familiar, spreadsheet-like interface makes it easy to navigate, even for those with minimal technical knowledge in our team.


    Callum B.

A simple to use and highly customizable system

  • July 05, 2023
  • Review provided by G2

What do you like best about the product?
Its highly customisable, and incorporates similar layouts to excel spreadsheets which I'm very familiar with. This made learning how to use the program very simple and easy.
What do you dislike about the product?
When navigating between folders, reports and sheets, it would be helpful to have a back button that allowed to go back to previous file or folder you were in, instead of using the web-browser back button.
What problems is the product solving and how is that benefiting you?
It allows for a one central location to manage projects, tasks and workflows that is easily accessible by any member of the team. It also acts as a single document retention and storage system for all project documents, including attachments.


    Leisure, Travel & Tourism

Great tool, clean and neat

  • July 04, 2023
  • Review provided by G2

What do you like best about the product?
Smartsheet's clean design and ease of use make it incredibly accessible, even for newcomers. Its dynamic sheets, Gantt charts, and Kanban boards allow for seamless visualization and management of tasks. Real-time updates, shared views, and automated notifications facilitate smooth communication and teamwork. The platform's integration capabilities and mobile app ensure you can connect and work on the go. From start to finish, Smartsheet simplifies the entire workflow, making it an essential tool for professionals in any industry.
What do you dislike about the product?
While it offers a user-friendly interface, the platform's extensive features and customization options can be overwhelming for beginners. It may take some time and effort to fully grasp and utilize all the functionalities effectively.
What problems is the product solving and how is that benefiting you?
Smartsheet simplifies project management by offering intuitive tools like Gantt charts, kanban boards, and customizable sheets. These features enable users to visualize project timelines, allocate resources effectively, and track progress effortlessly. The platform's automation capabilities also save time by reducing manual data entry and automating repetitive tasks.


    Cilia María R.

Easy to use and reliable

  • July 04, 2023
  • Review provided by G2

What do you like best about the product?
It is user-friendly and can hold a large amount of data. Easy to log in and share work with colleagues.
What do you dislike about the product?
Sometimes it is confusing to switch between worksheets or products. Would love live alerts to the phone app dependent on priority.
What problems is the product solving and how is that benefiting you?
It is allowing my team to have things automatically assigned to them and keeping our activities organized. Everyone knows who is working on what. Performance has increased through this organization and we can account for all activities carried out.


    Alejandro E.

Best tool to manage proyects

  • July 04, 2023
  • Review provided by G2

What do you like best about the product?
It is a wonderful tool for me that I need to manage several projects at the same time, it has the right templates to start working quickly or if you already have a little experience using the platform you can customize it practically as you want.
What do you dislike about the product?
I have found some limitations when creating tables as a database or the way to store the information from the forms, it would be great if some rules or conditions could be added to the data.
What problems is the product solving and how is that benefiting you?
The opportunity to have a platform where all your colleagues can be informed in real time with notifications about changes made in projects and the facility to share information, also helps me manage inventories and work orders in a laboratory that I manage.


    Haris S.

Best Project Management and Automation Tool

  • July 04, 2023
  • Review provided by G2

What do you like best about the product?
The automation workflows it offers, reports and dashboards are the best features. I also like how simple and neat the layout of the sheet is. Organising folders in workspaces is perfectly designed for a user to locate a file quickly.
What do you dislike about the product?
Smartsheet Pivot tables are not intuitive; I wish there were a better solution for pivots. Also, copying automation workflows from one file to another is a big issue, especially when you have many sheets and cannot afford to buy different features like command centre etc.
What problems is the product solving and how is that benefiting you?
Smartsheet is solving many significant problems for my team. I work in Sales Finance team, and we have put our end-to-end process of goal collection, employee roster management etc, on Smartsheet. We also extensively use the automation workflows to collect information related to new hires, any change in quotas etc., which was previously conducted over emails and was not an efficient process at all. With emails, you would miss responding, tracking progress etc. This was causing many issues among the sales people; hence, with effective use of the Update Requests and Alerts workflow, we could eliminate all of the mentioned risks.