Smartsheet
SmartsheetExternal reviews
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Great for team collaborators on work management and change control
What do you like best about the product?
I love the great varieties of templates that Smartsheet provides and the handful of automation built-in each sheet for work management. It is so efficient to create alerts or reminders for new changes on the sheets.
What do you dislike about the product?
As the admin, we don't have the flexibility to transfer the ownership of individual sheets to different people that used to be owned by deactivated users. It would be great if we can choose from selected ones for offboarding.
What problems is the product solving and how is that benefiting you?
Smartsheet cannot deactivate users until 3 months ago. This is a great feature in that we can temporarily deactivate the user and then properly reassign the ownership until we feature things out.
Better than a normal spreadsheet!
What do you like best about the product?
It is very user friendly, intuitive, and versatile. I appreciate that the Smartsheet Community is always helpful in solving problems.
What do you dislike about the product?
There are a few workflows that require workarounds because of their sequence and timing.
What problems is the product solving and how is that benefiting you?
It provides a way to track tasks among an office of 100+ employees. It automates so much of the workflow and reporting. It is a huge time saver!
I use Smartsheet for everything!
What do you like best about the product?
Smartsheet has been an incredible tool for me. I have been using Smartsheet for about four years now, and it has helped me build processes/procedures that have driven efficiencies in my work. One of my favorite things about Smarthset is the cell-linking feature. It's allowed me to create a series of comprehensive files that auto-update, so I don't have to worry about updating several different files and potentially missing one!
What do you dislike about the product?
The one downside I have found with Smartsheet is the auto-save feature when multiple users are editing one file at the same time. I've found that sometimes my data entry will not actually save, as Smartsheet seems to have trouble saving multiple users' data entry.
What problems is the product solving and how is that benefiting you?
The biggest issue that Smartsheet has solved for me is reducing repetitive data entry. With cell-linking, I am able to enter information into a single file and link it to other files, so I can rest easy knowing that all my files have the most accurate, up-to-date information without the hassle of writing the same data over and over again. The main benefit I have seen from Smartsheet is that I have more time to prioritize other tasks, rather than a large portion of my job solely being data entry/data management.
Use Smartsheets for customer order updates.
What do you like best about the product?
It works very well with excel. Simple copy and paste. Also like being able to attach files to rows. Customers seem to like being able to view it online also.
What do you dislike about the product?
Smartsheet is nice but it needs to be more automated. It takes too long to manually update the smartsheets. It would be better if you could open a smartsheet, click a button and it could pull in information from an excel or pdf file.
What problems is the product solving and how is that benefiting you?
Smartsheet allows the customers to be on the same page with the vendor so they know when to expect their material. It is very easy for them to log into it at anytime for their information.
Easier Collaboration
What do you like best about the product?
One of my favorite things about Smartsheet is how it makes collaboration much easier in a team environment. I can share a 'sheet' with a teammate, and still control whether or not they can alter the documentation. I can point out specifically who needs to modify/update an item and they will be automatically notified of that request. Comments and questions about the items can be automatically attached in-line for ease of record keeping. It makes it so much easier!
What do you dislike about the product?
The one downside of Smartsheet is that I'm not able to do as much of the same formatting that I can do with excel - for example, I can't change the color of the header, nor can I change the line widths between columns or rows in order to emphasize or separate certain areas.
What problems is the product solving and how is that benefiting you?
The organization can more easily collaborate enterprise wide, enabling a more effective status report/update system. This helps me keep track of what is going on in a wider spectrum.
Using SmartSheet with colleagues around the US
What do you like best about the product?
I like that it is easy to share information with a large group of people that are not within your organization and around the country with ease. We use OneDrive a lot but it is sometimes very difficult for people to access the OneDrive folders and/or files if they are outside of our organization.
SmartSheet helps reduce that stress and allows us to share information with colleagues outside of our organization.
SmartSheet helps reduce that stress and allows us to share information with colleagues outside of our organization.
What do you dislike about the product?
I wish that it functioned more like Excel at times. It can be difficult to create a spreadsheet using common Excel formulas as they don't work in SmartSheet. It is also impossible to hide information from certain people if you so wanted to. I tried to create a report from a SmartSheet that would only show people what they needed to see, but they cannot see the information in the report, if they are not given access to the original SmartSheet. I think that defies the logic of creating a report with only certain information that you want to share with others.
What problems is the product solving and how is that benefiting you?
I work with several volunteer committees and SmartSheet helps me share information with all of them. I keep track of who is on which committee through SmartSheet as well. I use it to help our Awards committee vote on awards and such.
Smartsheet - A useful tool for managing projects and keeping track of action items
What do you like best about the product?
I really like email automation features, and the way visual dashboards can be created. I also like that it's intuitive and relatively easy to learn. I would recommend it to any workplace working with a team!
What do you dislike about the product?
Sometimes slow to load and difficult to log in. I also think conditional formatting could be better and there could be more options to change things and make our own formulae.
What problems is the product solving and how is that benefiting you?
It's helping me keep track of Action Items which I need to fill in, and to see how far we are on projects. It also helps to keep information.
Smartsheets is basically taking Excel to the next level in regards to options and ease of use
What do you like best about the product?
How easy it is to navigate and use during the work day. I am able to enter, save, and view entries easily each day. The save feature is easy to use, and so far, I have not had any issues/errors happening in the form I work in.
What do you dislike about the product?
As far as I know, you cannot sort for 1 page while other pages are tied to it. So for example, we have 3 smartsheets pages tied together for work. We can't sort a column for one page without it sorting all 3 pages.
What problems is the product solving and how is that benefiting you?
We use this to track our orders including shipments, order acknowledgements, as well as listing out any problems we may be dealing with documentation in the notes section. We can enter in updates and dates on equipment shipments
A good upgrade from free/simpler options
What do you like best about the product?
So customizable, even though I don't need all the features, I like knowing that there are options for making my workflow even better.
What do you dislike about the product?
It's not very intuitive. Having the google background helps, but some of the features take time to notice. I would also love to better customize notifcations.
What problems is the product solving and how is that benefiting you?
Eliminating emails and making requests/workflow more direct.
Director of Finance
What do you like best about the product?
1- easy to use
2- all team members working at same time
3- attaching documents to each line
4- requesting for data updates
2- all team members working at same time
3- attaching documents to each line
4- requesting for data updates
What do you dislike about the product?
1- dashboard & graphs still limited
2- can't create charts automitically from raw data provided
2- can't create charts automitically from raw data provided
What problems is the product solving and how is that benefiting you?
smartsheet linked three main departments treasury / finance / procuments
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