Smartsheet
SmartsheetExternal reviews
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Very helpful PM Tool - Does the job well but can be tricky for more sophisticated portfolio
What do you like best about the product?
Easy to use and user friendly interface. I like the ability to synchronize everything real time on my Project Status Dashboard (Project Plan & RAID) to bring up an insightful high level view. Massive step from when I was using MS Project (or Excel). Nice Dashboard to circulate internally and to clients.
Easy to import and use any templates.
Easy to import and use any templates.
What do you dislike about the product?
It is complex to link together a portfolio of projects to have an aggregated Dashboard view. It should be technically easier for the user and with less glitches.
There are some limitations on the layouts of Dashboards not all information are clearly readable.
There are some limitations on the layouts of Dashboards not all information are clearly readable.
What problems is the product solving and how is that benefiting you?
Real time sync of my updates on a Dashboard. Aggregate view of project portfolio. Elevated governance via insightful Dashboards. Less time spent on weekly updates and less prone to manual errors.
Not user friendly
What do you like best about the product?
The timesheets are easy to use but I don't like how it puts in estimated time for hours you haven't worked yet.
What do you dislike about the product?
Finding documents is not easy and the user flow is poor. I don't have any solutions.
What problems is the product solving and how is that benefiting you?
It consolidates work across teams in one place but the UI is messy so it can feel cumbersome at times.
Invaluable for a wide variety of business tasks
What do you like best about the product?
Easy to set up sheets and automation and share them with team members and external parties.
What do you dislike about the product?
It is somewhat limited in terms of screen layouts so it doesn't lend it self to more complex processes such as scrum management.
What problems is the product solving and how is that benefiting you?
It is facilitating the application of 'Level 10' meetings capturing all tasks and automated follow up which is making our meetings very effective and agile.
My personal experience with smartsheet
What do you like best about the product?
The most useful thing in smartsheet is the simple way to change the dependencies, somo other plataforms are very complicated to change this part of a gantt table.
What do you dislike about the product?
Sometimes we´re not able to change dates, because it´s blocked by the admin of the task, if the person left the company it´s imposible to change the date, so we need to create a new activity
What problems is the product solving and how is that benefiting you?
The simple way of telling the things, when you make a Gantt you need to be very specific to tell what you want to communicate so Smartsheet helps to ve very clear in the comunication.
Very Flexible, but steep learning curve
What do you like best about the product?
The ability to create dashboards and automated workflows set up however I like without being limited to a template or pre-defined process. There are also templates if you do prefer to have things pre-set or to create your own templates to pass on to your teams.
What do you dislike about the product?
It's not always intuitive, setting things up requires a lot of upfront time, a lot of searching in the help articles and online community or calls with support staff, which are very helpful, but still, would be better to not need so much hand-holding to get things going.
What problems is the product solving and how is that benefiting you?
Smartsheet helps us automate our reports, and automate reminders for recurring events/tasks, they also allow us to collaborate on events and marketing. I use it for both personal to-do projects and for managing my team's to do and required work.
Good, but some features missing
What do you like best about the product?
Collaboration, automation and ease of basic data collection
I also really like the automated document creation and docusign integration
Used to use Monday.com which had a better UX but was an inferior product in terms of features and integrations
I also really like the automated document creation and docusign integration
Used to use Monday.com which had a better UX but was an inferior product in terms of features and integrations
What do you dislike about the product?
Only one form allowed per row, why oh why can't I have multiple forms to collect data per row. I know there are workarounds,but they aren't as good and slick as forms
What problems is the product solving and how is that benefiting you?
Procurement data capture, planning, workload management and governance
Streamlined and user friendly processes
Yes, more productive and better oversight of team performance
Streamlined and user friendly processes
Yes, more productive and better oversight of team performance
Smartsheet, Updated Excel for a new generation
What do you like best about the product?
Smartsheet has so many functions, you can use it instead of having a POM team. It allows you to share seemlessly with others and also collaborate. This function alone is exceptionable.
What do you dislike about the product?
The cost, and you have to add on in order to use the full spectrum. Excel and Google Sheets is free and I understand that this much more robust, but it should be for the masses.
What problems is the product solving and how is that benefiting you?
It allows the many different users to filter for there specific needs. You can also create or use a template of workflows that decrease your work hours but increases your productivity.
Decent application that is very useful for working on projects
What do you like best about the product?
I like that sheets / workspaces are live and so can be viewed and edited by multiple people all at once with no version control required. I really like the dahsboards you can create which makes it very easy to track progress across multiple areas of my projects.
What do you dislike about the product?
I do not like the fact that you cannot have multiple tabs for a sheet. You also cannot add features such as bullet points within individual cells. I also do not like the auto save feature as sometimes you want to undo some work but it is already too late as the sheet has already saved your changes.
What problems is the product solving and how is that benefiting you?
Smartsheet is helping me to track multiple areas of my projects, such as financial tracking, progress with tasks and project stages, RACI logs can also be tracked well with SS.
Just makes sense...
What do you like best about the product?
I like the ability to setup data just like you would in Excel but then be able to build dashboards to showcase it with different permission levels and restrictions.
What do you dislike about the product?
I don't like that some of the formula functions are slightly different than in using Excel. I'd like for the formulas to work the same way (when writing them). I think there is also an opportunity with improving formatting fuctions. It still seems very limited.
What problems is the product solving and how is that benefiting you?
Allows you to track data and projects and be able to build out dashboards that can help showcase the work you have done. Performance hasn't necessarily increased, but it has helped with staying more organized.
Implementations and Audits
What do you like best about the product?
I like all the options in Smartsheet, from building documents, creating workspaces.
What do you dislike about the product?
I don't like how you have to filter data.
What problems is the product solving and how is that benefiting you?
We were able to create a workspace and invite people from outside of our organization to contribute while maintaining our HIPAA protocols.
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