Smartsheet
SmartsheetExternal reviews
10,017 reviews
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Smartsheet has been one of the helpful tools in my daily work tasks.
What do you like best about the product?
Smartsheet as a collaboration tool is one of the best thing about the application. It's really easy to communicate and share the outputs/sheets to other users, not just the user within the organization but also outside collaborators.
What do you dislike about the product?
There are some functions that are limited in Smartsheet. For example, in the Dashboard, the graphs and charts have limited editing options. It can't be manipulated just like in the Excel or PowerPoint charts and graphs.
What problems is the product solving and how is that benefiting you?
It's not really a busines problem, but Smartsheet improves the way we collaborate with other members of the team whenever there are projects. It enable us to communicate easily with each other.
I find this really easy to use and helps with my job
What do you like best about the product?
I find Smartsheet really simple to understand and use. It assists me with my job as I am shared to the worskspaces and the reports that I need to do my job so I dont have to go hunt for them.
What do you dislike about the product?
In my experience I have found it overall really helpful, the downside is that if i have been shared to a sheet that I require I have to go to my team externally to invite me. If there was an option to ask to be invited if there is a sheet with the name im asking that would be useful.
What problems is the product solving and how is that benefiting you?
Smartsheet helps me manage the multiple projects that we have and a timely manner as the information is all in project workspaces and can be sectioned again from there just like a file saver.
Easy to learn, hard to master
What do you like best about the product?
Smartsheets takes the similar format of software such as Mircrosoft excel and Microsoft planning etc. This allows you to dive right in and make use of previously gathered knowledge
What do you dislike about the product?
Whilst the software already seems to be fimilar, it struggles to hold your hand when walking you through features that would are unique to its own programme. I think if there are more templates available for users to start with, this can inspire ideas and allow users to reverse engineer templates to figure out how things work/what they like,
What problems is the product solving and how is that benefiting you?
Smartsheets allows me to seemlessly create workflows through effective Gaant charts and assign responsible owners to tasks. Previously, I would use insufficient sofware such as google slides or excel spreadsheets that wouldn't offer as much utility as Smartsheets
A solid basis to start a business
What do you like best about the product?
It is a simple system to use for beginners which is helpful, and sharing to the of information to the relavent team members is a really useful feature which we use frequently.
What do you dislike about the product?
A lot of the functionality which is required isn't available on a standard license and requires costly add ons to get the functions and efficientcy that we require , but unfortunately is not within our budget.
What problems is the product solving and how is that benefiting you?
Smartsheets helps with the day to day running of our business, by allowing an allocation of work to team members. It also assists with keeping all ouf our project costs and changes in one place.
Highly customisable and easy to use PPM tool
What do you like best about the product?
My team started using Smartsheet to improve automation for portfolio management reporting a year ago. In this time the functionalities I realy enjoy are the dashboards and the collaboration tools that allow tagging, and creating workflows to trigger notifications and request specific actions. The roll out of the tool has been quite easy as well, as it is based on spreadsheets so it wasn't a steep learning curve. I also found the help center very useful for self-guided learning. As the tool is very flexible, it is easy to customise the sheets to serve different purposes and track different data points. I personally use it for benefits, resourcing and project delivery tracking and it makes it very easy to use and report on. Overall team productivity has increased since we implemented Smartsheet and reporting is much more streamlined which has solved the primary issues we wanted to.
What do you dislike about the product?
In my opinion what is good about the tool, can also be a limitation - it is very easy to utilise Smartsheet for waterfall projects, but I struggle to translate more Agile ways of working within it. The planing/ roadmap functionality is a bit limited and it provides information in a very 'top-left, bottom-right' manner which can be a hindrance to presenting detailed information for a portfolio view. There are paid-for add ons that can cover the need for these but it is a bit disappointing they are not part of the main packadge. Other than the above I find the tool easy to implement and use and to provide a good foundational reporting and portfolio management capabilities.
What problems is the product solving and how is that benefiting you?
Collaboration and reporting ease. Before adopting Smartsheet my team did lengthy ppt reports with no easy and unifor way to present data visually. It would take ages to edit a slide. Now, we use dashboards and reporting and all stakeholders have the approvpriate level access to 'self-serve' and interrogate the data independently. And it is much easier for Programme Managers to input the data in the tool by being reminded through the workflow syste. We reduced time in chasing and asking about data and producing report, raising overall productivity and increasing engagement.
Easy and simple
What do you like best about the product?
Can input whatever information we need and set up the sheets how we want them to. They are easy to use and we never have issues with it.
What do you dislike about the product?
Sometimes when you are in the middle of something the sheet will autosave and it wil send you back to the top of the page.
What problems is the product solving and how is that benefiting you?
Everyone can clearly see what tasks are allocated to them. Also we have sheets that pull through reports so quick update with them every morning and everyone gets the information they need.
Nice & easy system to use!
What do you like best about the product?
It is very clear, easy to use and intuitive.
What do you dislike about the product?
Nothing at all other than maybe adding an automatic reload function?
What problems is the product solving and how is that benefiting you?
Having all of our stock in 1 place so it can be easliy found is the best benefit to me with using Smarsheet.
Old proceses moved to Smartsheets
What do you like best about the product?
The templates available allow for an easy and fast business tool creation,which improves my team and my efficiency.
The automation and the forms really changed the way I work these days, automatic process filled in on a simple form is the best thing I could impleemnt with Smartsheet so far.
The automation and the forms really changed the way I work these days, automatic process filled in on a simple form is the best thing I could impleemnt with Smartsheet so far.
What do you dislike about the product?
quite frankly, I believe the tool is great, perhaps improve the Smartsheet window app ,making it faster loading the contents and being abler to create user views.
What problems is the product solving and how is that benefiting you?
Tickets submission, we have developed our own tool for that purpose.
Friendly and easy to use
What do you like best about the product?
Designed for users of all skill levels, this intuitive tool provides a range of templates, streamlining the setup of standard processes for any business and saving valuable time. Furthermore, it facilitates seamless integration with various apps and programs, enabling a robust level of connectivity
What do you dislike about the product?
Several functionalities ought to introduce more interactive explanations into the mix.
What problems is the product solving and how is that benefiting you?
This document assists me in effectively tracking information across various programs and projects, empowering us to maintain a firm grip on critical operational data. By doing so, we ensure meticulous oversight and prevent any potential pitfalls down the road.
Very useful tool that easily extends the capability of a normal spreadsheet
What do you like best about the product?
I find Smartsheet extremely user friendly and it allows me to perform tasks easily that are not that simple to achieve ina spreadsheet. It also allows be to perfom the basic functions required of a project management tool, providing me with the required views and reporting capabilities without the complexity of regular project management tools. It is an extremely versitle tool.
What do you dislike about the product?
I feel that when using Smartsheet to build out a schedule I am provided with most of the functions I require. This may just be my understanding of how to use the product, however when I have predecessors established, inserting or deleting tasks breaks the logic of predecessors/successors and the taks don't automatically keep their order Iand I need to manually create the links again. For this reason I still use MS Project and have not fully migrated to using Smartsheets. If this issue of resolved (or I am shown how to do this), I would have no reason to continue using MS Project.
What problems is the product solving and how is that benefiting you?
Easily create and share project schedules and associated reports and visual aid that are required for Executive.
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