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Smartsheet

Smartsheet

Reviews from AWS customer

1 AWS reviews
  • 5 star
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  • 1
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Higher Education

Ease of collection requests from students.

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
The eforms that allow our students to submit requests that we can track and be alerted to allows for better office efficiency.
What do you dislike about the product?
Creating sheets and forms can often be difficult from the ground floor, however once you have a template, it becomes simpler.
What problems is the product solving and how is that benefiting you?
Allowing a user friendly way for students/customers to submit requests allowing for our office to track these requests semesterly.


    Manufacturing

Smartsheet Review

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
The thing I like most about Smartsheets is how it organizes our workflow so that you can keep track of everything.
What do you dislike about the product?
I suppose the biggest downside is just the learning curve involved.
What problems is the product solving and how is that benefiting you?
It solves issues that involve keeping track of jobs and their status.


    Harry L.

Smartsheet greatly assists with my work as a Grants Writer at a non-profit in NYC

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet organizes, updates and alerts me to all outstanding tasks. It is our go-to tool each week for our project updates.
What do you dislike about the product?
There is nothing I particularly dislike about Smartsheet, as it allows our team to more efficiently assess and complete tasks.
What problems is the product solving and how is that benefiting you?
As a Grants Writer, we handle a multitude of outstanding tasks, including reports, applications and contractual obligations to private and public funders, While some of these tasks are due quarterly, bi-annually or annually, many of these tasks often come suddenly, demanding that our team relentlessly keep track of all necessary items to complete. Smartsheet is the best tool to accomplish this, as it allows us to input all tasks and have them automatically "pop up" as we get closer to the tasks' completion date. Most importantly, Smartsheet organizes our private and public funders, allowing byzantine processes to become simplified as we are able to access all tasks in one easy to use platform.


    Sloan T.

Smartsheet Review for HR Team

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
I like how customizable everything can be, as well as being able to work with multiple people at the same time.
What do you dislike about the product?
I don't think it's the easiest to use at times, making processes slower.
What problems is the product solving and how is that benefiting you?
It's helping us delegate tasks and manage timelines for multiple projects at once.


    Steven D.

Smartsheet Thoughts

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
I like how it integrates with data saved in other sheets. Additionally, the UI is very friendly.
What do you dislike about the product?
I do not like having to save remember to save my work.
What problems is the product solving and how is that benefiting you?
Smartsheets allows my team to work collaboratively on single sheets. This prevents a lot of back and forth between team members.


    Rishabh J.

Experience of Using Smartsheet for Project Management

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
Before Smartsheet, keeping track of everything was a mess. What I love is how it brings all our projects under one roof in a way that just makes sense. It's as comfortable as a spreadsheet, but the way you can customize it and work together is what makes it indispensable.
What do you dislike about the product?
The most frustrating part about Smartsheet is that it looks like a spreadsheet but is missing one of the best features—tabs! You're stuck with just one sheet, which gets really limiting when you're trying to manage different parts of a complex project. We ended up having to find something else.
What problems is the product solving and how is that benefiting you?
Scattered Information: Smartsheet acts as a centralized hub ("one place"), bringing all project information and tasks together. This creates a single source of truth, reducing chaos and saving the time you'd spend hunting for information.


    Management Consulting

Smartsheet Powers Streamlined Workflows & Seamless Integrations

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet is the backbone of how I deliver workflow &integration solutions on a daily basis.

Its flexibility allows me to design processes that fit the business rather than forcing the business to adapt to the tool. The platform shines when connecting with other systems, whether through built-in integrations or Smartsheet Bridge, which enables complex automations without coding.

I really value the balance between ease of use for everyday users and the depth of functionality available for advanced solution design, supported by responsive customer service that helps teams succeed at every level.

It’s a platform that scales with both simple task tracking and enterprise-grade process automation.
What do you dislike about the product?
The main challenge isn’t with the tool itself but with how organizations approach it.

If teams try to simply digitize their old, broken processes ... they will likely miss out on the REAL value Smartsheet offers. It requires a shift in mindset ... investing the time to learn best practices & refine workflows for a connected, automated environment.

Partnering with Smartsheet Platinum Partners streamlines implementation, making the transition smoother by helping organizations avoid common pitfalls and unlock advanced capabilities with confidence.

Once that learning curve is embraced, teams quickly realize that Smartsheet is far more than a digital spreadsheet ... it drives measurable efficiency & innovation.
What problems is the product solving and how is that benefiting you?
Smartsheet solves the challenge of managing disconnected, manual, and error-prone workflows.

Instead of relying on spreadsheets, emails, and siloed systems, I can centralize processes, automate routine tasks, and create clear visibility across teams and projects. This not only reduces inefficiency but also prevents the common mistakes that come from outdated ways of working.

The benefit is twofold: everyday users get a tool they can quickly adopt for collaboration and task management, while solution designers like me can leverage its advanced functionality and integrations to build scalable, automated workflows.

The result is faster implementation, more consistent data, and the ability to drive measurable efficiency & innovation across the business.


    Patricia F.

Amazing Smartsheet

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
Smartsheet makes my work easier by automatically sending timely email updates whenever the file is updated.
What do you dislike about the product?
One downside of Smartsheet is the initial setup, where all details need to be input from scratch.
What problems is the product solving and how is that benefiting you?
Smartsheet gives me more time to focus on other tasks efficiently, as it allows me to manage multiple projects in less time.


    Higher Education

Smartsheet is a great project management tool for me.

  • September 10, 2025
  • Review provided by G2

What do you like best about the product?
Beneficial to manage the project day to day activities through automation.
What do you dislike about the product?
Not very user friendly, can't automate everything
What problems is the product solving and how is that benefiting you?
Creating a to do list, task deadlines


    Medical Devices

Great, collaborative work management tool.

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
Effective collaboration with team members and stakeholders.
Flexible configuration architecture.
Seamless data representation across sheets, views, reports, and dashboards.
What do you dislike about the product?
Linking across projects requires manual steps.
Global updates to refresh assets already created are tedious.
What problems is the product solving and how is that benefiting you?
Smartsheet is providing a centralized platform for a single source of truth for portfolio, program, and project management data.
It is also providing an effective reporting layer for executive presentations.